just the problem with tv and wifi

great breakfast !!! great location !!!

continental breakfast was included and good. the staff was extra friendly.

there is a pool and a playground for the kids

the breakfast included in the room fare is descent.

we were not given any wifi

the location the free parking.

parking breakfast staff people ac super cooli will be back pretty soon

wifi is very slow

wifi is slow

were unable to actually utilize amenities offered such as gaming consoles and pool table

there is no towels in the swimming pool but i bring one from my room

the breakfast was not very good nor the food.

we got this hotel cause it supposedly had a heated indoor pool and that was not true it was super cold water

husband loved the breakfast he was really happy that y'all had a buffet, location was excellent it was really

the view of the swimming pool very clean, is close to downtown, clean room and big shower, bed very comfortable

pool closes early

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace

check in, no one told me about the pool, the gym, the restaurant, anything really which was upsetting, they only

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

the bedroom had no view and low wifi

was right across the street from cintermex/fundidora and they had a gym, swimming pool and large screen tvs

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

swimming pool and gym are available but not in good condition

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

location breafast was good nice pool

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

wifi wasn't working at all

wifi didn t work

this hotel is good value for money. it has free wifi.

besides the people from the parking lots were very gentle and funny all the time

spacious room, have all the essentials, private parking on site, elevator, a/c.

secure parking in a garage for free

friendly service awesome private gated parking

good location and the comfort of having a parking lot was a plus also rooms were very clean and equipped with

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

bad wifi

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

wifi did not work at all even though i had to work

the wifi is really good and i can't wait to book here in 3 weeks

wifi condition is terrible

any light in the room wifi didn t work, unfriendly staff, hardly any water from the shower

poor parking

despite the listing there is no laundry service at the hotel

be the hotel can include a continental breakfast in the price of the room

bar did not have any red wine

service was better as fiesta americana. common areas and gym looked well used.

while the wifi was not perfect 100% of the time, i did have a reasonably good connection during most times

the equipment at the gym doesn t work

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

front desk personnel were very polite and and room service on point, valet parking one of

finally, the room service came to knock and open the door around 9

wifi is dreadful

shame the bar closed over christmas

attention, confortable, cost & parking lot

the swimming pool is small and is being shared with another hotel.

the swimming pool

wifi speed is so slow and amenity is nothing

pool was being refurbished, i wish they had mentioned something before as that was the one feature

the indoor pool was wonderful

the gym facility is out of date

30 minutes line to do the check in lifts super slow there was no space in the parking

gym and pool area with a breath taking view of the mountains

you need a bigger bar

toy-sized pool, the spa is a joke, the restaurant is mediocre at best

the expedite process for reservation and check in. the parking. the pool.

better gym would have made this perfect for me

we ordered room service and had to check in up to three times because it took forever for the food to come up

could not be controlled from the room, had to seek hk help the laundry service is sloppy

very clean, pool area and gym were fine, breakfast was sufficient

the location is perfect, right in the centre and its pet friendly

a pet owner, and the facility takes pets, they could not tell me where i could take my pet to do his

wifi is awful, no hot water, shower head looks like 10 years old, cable looks awful, grainy image

room service: there were no towels when i arrived in my room