spa bathtub was a normal tub with jets which were broken and seemed outdated did not match

the rooms where next to each other, the rooftop pool and the experience was very good

the good thing was that there are two level 2 ev chargers in the parking area reserved for guests

very good tv in room. beds are comfortable, wifi speed is good with hilton honors.

lots of kids on our floor running around,slamming doors & yelling

good size gym. starbucks in the hotel.

guest laundry (washer/dryer)

gym cleanness and comfort

i had an early meeting and then later event

there were alot of kids staying at the hotel.it was quite noisy in the daytime.

receptionist put us on the pet friendly floor

room had a good size, nice kitchen, shower worked well, friendly staff, close to the metro

nice gym

comfortable room. good breakfast.

kitchenette in our room was cool

great breakfast

the next morning i ordered room service, which took 1

the shuttle service to the metro was great and we also had them take us to dinner one night

location, service, cleanliness. room service meal was prompt and delicious

gym was outstanding and the rooms were clean and quiet

to reach the front desk or valet would have been very helpful, as well as information on the spa and restaurant

and we wish the spa was available

the gym was excellent & being located on the 5th floor meant that there s a great view

surrounded by shops and restaurants, near metro, nice gym, spa

room was over all well designed and the hotel is in good location. they are pets friendly

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

wish they had a pool for the kids to enjoy

the pull-out/sofa bed was not big enough for two kids.

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

the front desk did not tell verbally tell us about the wifi code being different than the website

parking costs an additional $20 per day. room service is not every day, only if we asked for it.

i asked him to fix the room keycard as to my kids with my wife was standing for going into room

the staff was not nice to our kids that stayed

no room service no people who want to have a job, no house cleaning

with a garage for parking, next to a gas station, comfortable rooms, and a restaurant/bar/spa on premises

there is a spa attached to this hotel, the staff is wonderful, they remember me, it s a mom and pop shop and

unfortunately the spa services were not available on my night of stay.

wifi needs to be improved

comfortable spacious room with kitchenette

the pool and spa area are very nice

cleanliness is awesome but the bar is spectacular

excellent gym and other treatments available

you have to find parking on surrounding streets (almost impossible to find legal parking) room service/

ordered room service, and the attendant was horrible

i thought the room service items were way too expensive, otherwise i may have utilized this feature

wifi was slow

guests must go to the desk for ice and there are no vending machines so room service is at times the only option

tub mat in bathtub/awkward safety bar in tub no food service for late arrivals no vending machine with soft

is no room service, nor can you call down to the restaurant to order

gym nice and not just cardio machines

city hotel, the gym was not much

great location and convenient parking. bar connected to inn is great.

wifi is weak in room, and not easy to setup 2

their restaurant and bar had an excellent happy hour - excellent food and good drinks

breakfast spread, everything is clean and cozy

wifi was good and the location of the hotel was perfect

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

there s plenty of room for two comfortable chairs by the fireplace

wifi and tv a puzzle, not explained

spa king room was perfect

neighborhood. spa suite. local dining. everything.

comfortable room, the spa bathtub was big enough for two people

the spa suite was amazing the tube provides complete relaxation

the breakfast menu could have been better in variety.

well equipped and laid out gym for small hotel

room service menu a little light and breakfast in the restaurant is just ok (though even those

large bill for wifi use and water which i've never had to pay for at other hotels unfortunately.

great bar with a good selection of drinks

the hotel restaurant has delicious food and becomes a popular bar destination in the evenings

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the hotel needs to be updated desperately and the pool is the size of a large bathtub

roof top bar and piano bar. rooms were very nice as well.

pool is just an oversized bathtub

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

paid a package that includes breakfast

i think breakfast was way too expensive.

the bed, helpfulness of all the staff, the room service

enjoyed the breakfast

the spa was great

location, staff, gym, pool, bourbon steak

the swimming pool is way too small

swimming pool , price

pool too small

spa and pool area is not reflective of a 5-star hotel

had a spa appointment nearby so that was convenient

only downside is the spa is not up to scratch for the fairmont brand

the staff at the gym

great family room, lovely staff including the lady at the gym who was super enthusiastic, excellent gym facilities

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

is to blame for the miscommunication, however i specifically used the filter to find hotels with spa tub in room

spa area needs an updating

they advertised having spa services but they didn t have any.

pool and spa are dated and not that appealing

no pool. but this was not essential for the whole group.

did not like the fact that the room service is closed after 11, and that there was no bellman to help us carry

stayed at the hotel with my family and kids during 4th of july weekend

we were seated at the bar area and paid for breakfast

understanding with my room, the room felt small for 2 adults and two kids

relaxed atmosphere , the bar , the smiling staff, good food, music,

wifi is slow.

the restaurant and bar were extremely nice and good value

ordered room service one night and the food was delicious

the room service was phenomenal

room where spacious, bathroom had both tub and shower

very comfortable bar area with a home-like atmosphere

the room service staff and people we encountered in the hotel were great.

had to pay for the pool and gym since it s shared. also the pool is inside.

room service food was hot, right on time & very good

very nice and modern hotel with an amazing spa and restaurant.

furniture is a little chipped; some stains in the carpet and ceiling; extremely rude guest in the spa complaining

is available for my personal fitness and nutritional needs, and mental well-being indoor pool spa and river

rooms were very spacious and plenty storage

the spa area was really good

my kids nor i felt completely comfortable

my kids nor i felt completely comfortable

the room was so good in size for the price, breakfast was delicious and the location was literally a 2 minute

the room is big and full kitchen. everything is good

rooms were like small apartment, prefect when traveling with kids