the bar downstairs was also very good, best cocktails in town

food was quite good (quill and room service)

was far from excellent for this type of hotel: 1) one night we didn't have the evening turndown room service

location was excellent! room service was great (albeit expensive) staff were friendly

best service of any hotel i’ve ever stayed at. so many treats for my kids!

also unexpected pet fee

great breakfast buffet and liked that kids were free

great gym

that the gym access wasn t complimentary to hotel guests.

had to pay extra to use hotel gym

you have to book the spa far in advance because they don t keep staff onsite and available

we were not provided any information about the spa or sport facilities, there was not even a brochure in the

red light sauna at the spa was nice

our plans conflicted with the scheduled spa events

we called for room service a few times and the staff could not have been more pleasant

great location, nice big rooms, cheap price, good wifi connection.

the wifi wasn t working

poor wifi connection, low speed, and unstable status. and no washing machine in the room.

excellent for the convention center, the staff was very helpful but the guest computer and the wifi system were

wifi inconsistent. cable tv a bit cumbersome.

bonus points for the best room service i have ever had - when i am back in dc i wiwll be making it a point to

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

pet friendly, very clean, near a dog park, staff are always very nice

the friendly staff and accommodation of pets

reported on the first day that the reclining bike in the gym was not working properly and it was not fixed during

it would have been nice if there was a pool and spa services on the premises.

our request for privacy but still making sure we didn t go without restaurant workers and bar area also were

no room service menu

the bed was amazing!! everything is great about this hotel. excellent gym too!

was a starbucks coffee shop indoors, several bars and restaurants indoors, as well as a very fun bar that has

lacks a spa and a larger fitness center

be a 5 star hotel, i expected a spa and pool

gym is heavy in use in the mornings and staff sometimes seemed overwhelmed with the amount of

amenities were great, restaurant and bar was exceptional

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

no slippers provided in the room. the spa closed too early. no grocery stores in 2 blocks.

you don't even need to leave the hotel to get great views, dining, work out facilities, and a spa experience

staff and food were great-i did not get to use the gym nor the spa so i cannot comment

the spa and the services are a solid 10

the customer service at the spa was very rude and unprofessional

at front desk and consierge - at my request to make a reserve for me in the spa (there was a special date)

the only shortfall was the lack of free wifi in

no free wifi in the room.

kids were visiting washington dc for the first time and we booked for five nights; i wrote in

perfect location! great breakfast!

we did not take advantage of the gym, spa or other amenities

spa and workout facility was amazing

dessert was delish and the kids loved the room service their first.

dessert was delish and the kids loved the room service their first.

it's not really a place for rowdy kids though

spa king room was perfect

the spa suite was amazing the tube provides complete relaxation

comfortable room, the spa bathtub was big enough for two people

neighborhood. spa suite. local dining. everything.

liked the restaurant, huge room, easy to connect to wifi

netflix kept logging off the second day, i called the room service, a very nice man came and problem solved

stayed at the hotel with my family and kids during 4th of july weekend

no pool. but this was not essential for the whole group.

location - we felt comfortable walking in the area with the kids

all workers are trying to help airconditioned well everything near the hotel big rooms gym is excellent thank

room where spacious, bathroom had both tub and shower

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

delicious and nice variety. great room service.

told me it was an extra charge to use the equinox gym

is it posible that a hotel with that category and price range does not have free wifi, free gym and free coffee

it would have been great to have spa services available. i found the menu slightly limited.

there was free water and wifi

the gym was also excellent and very well equipped

the food, particularly the eggs for room service were different each day

historic pet-friendly hotel in the heart of town, which was great for visiting all of the wonderful museums

they advertised having spa services but they didn t have any.

pool and spa are dated and not that appealing

is to blame for the miscommunication, however i specifically used the filter to find hotels with spa tub in room

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

spa area needs an updating

had a spa appointment nearby so that was convenient

only downside is the spa is not up to scratch for the fairmont brand

spa and pool area is not reflective of a 5-star hotel

swimming pool facilities is very poor and very untidy but the rooms director manager ian explained to us

this location doesn't own the pool/gym so you have to call & make a reservation to go to the pool - first time

relaxing spa w/pedicure, manicure, et

the lobby is gorgeous and the spa was wonderful

excellent in every way: stuff, privacy, bed quality, quietness, spa experience

no pool or spa because the city would not allow these renovations to this historical building.

we didn't have time to experience the spa on property

bought a spa bath room i didn't receive i informed the hotel they told me i had to upcharge 200 absolutely

we were overlooking the bar area but since it was a weeknight, it wasn't noisy

free wifi, shoddy breakfast, charged for a night s stay ($386) even though i had paid in full in

loved the fact that they allowed us an early check-in and a late check out they upgraded us to a beautiful sweet

also the restaurant only serves until 10pm and also room service, so i oculdnt have dinner after arrival the

no room service.

wifi service in the room was spotty. it would have been convenient to have a clock in the room.

the hotel has an onsite restaurant and room service is available

the gym was not very well equipped, but it sufficed

it was written they have laundry service but it is not true.

need a pool and spa other than that it was all good.

beautifully appointed, clean spacious rooms with a friendly staff and a full, healthy breakfast.

wifi didn't work in the room

pet friendly but no assigned area for pets to go to

he was very engaging with our kids

would have liked more meals available at room service

got there really early check in was at 3pm they let me check in at 9 am

it had laundry sitting around, old boxes, and unfinished-looking materials accompanied by a weird smell

bar was next to the front door which made it difficult to sit at because the door kept opening and

no in-house laundry and no pool.

the breakfast was excellent and the extras at night like free food and drinks were a great added bonus

that our room was switched when we got there which was great since i was traveling alone with 4 kids, however,

if you are travelling with kids and/or family, this is the best option to get fueled up before hitting the

the ground floor, and my husband enjoyed the elliptical and other exercise equipment in the small gym

if you are travelling with kids and/or family, this is the best option to get fueled up before hitting the

and the breakfast is

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

there s plenty of room for two comfortable chairs by the fireplace

fast wifi

wifi is appalling, so slow