marvellous breakfast included

the honesty bar & the breakfast we re just incredible and could not recommend this wonderful, magical hotel

everything has been thought of: from ipads for information and leisure purposes, open bar for late evenings to

liked the honesty bar too

on the bed, sweetie jars full of temptations, to popcorn machine & well stocked honesty bar the atd is

it was the best breakfast we've ever had, and the room was lovely.

the breakfast just kept coming

everything. very friendly owner ❤️ served an amazing breakfast even thing i came late.

restaurant was great - big breakfast, very tasty, all local produce, same in the evening

owners were very welcoming. lots of free parking on premises.

the facilities are outstanding from the beautiful infinity pool to the serene spa and stylish, comfortable

beautyful landscape, privacy and modern apartments, wonderful food and spa will be back

services as food delivery is fast and convenient, spa is highly relaxing and luxurious

spa is quite good, but there is 5 steps expirience where you go from hot sauna to hamam and to cold

the property is perfectly maintained, the rooms were comfortable, the spa and restaurant were a dream

no kettle in the room couldn t get bar snacks when restaurant was open

so we could chill by the pool

spacious rooms and the breakfast

very clean and modern, lovely pool area and great breakfast. would highly recommend.

very new - rooms and pool area were exceptional

breakfast was also disappointing no eggs or warm dishes, a bit dry bread and limited selection

breakfast and evening meals were excellent, freshly prepared with local ingredients

breakfast was very good and the owners were fantastic and friendly

breakfast met all our needs

indoor pool for out of season swimming

super uncomfortable bed, fridge not working along with the outside spa ( one of the reasons we booked here)

quiet location, beautiful pool area

breakfast served to us at our table was a real treat

the pool is huge and the breakfast was outstanding including serrano, salmon and freshly squeezed orange juice

location, cleanliness, pool

clean, staff were very friendly, spa was super, the room was very spacious and beds were so comfortable

special attention to our engagement trip and surprised us with a room upgrade and a bottle of sparkling wine in

we couldnt access the spa zone with a

paid for the 1 hour circuit spa but it was a disastrous experience

the spa has extra cost

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the room, pool, spa and food all excellent

also wasn't happy that you had to pay extra to use spa facilities

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

no kids play area near restaurant/bar

only thing i was disappointed with was the pools at the hotel

the door going straight into the zoo was brilliant and we needed 4 days to see everything, the water park was

access to water park and all inclusive plus we had a free meal in the meat restaurant

drinks red and white wines, as well as local beers even guinness on tap at the bar near the reception

bar open

we were very lucky that our property was in front of the main swimming pool, which made so safe and comfortable

we stayed in a 3 bed villa with a private pool looking onto the sea

have breakfast but loved the villa, its decor, the size and the pool

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over

hotel to leaving the hotel we had a fabulous time meals were excellent, staff very friendly the spa was a truly

smart and beautiful it is the staff where great and the spa is brilliant everything about the place is excellent

spa was out of action and this wasn t clearly stated when the booking was made

beautiful hotel stayed in queen room with sea view lovely spa too

spa theme park great pool

stunning grounds, so tranquil, and relaxing. the thai spa is excellent, great massage.

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the lady who

fantastic spa , with one of the best thai massages i ve had outside of thailand

just a little disappointed that the spa didn't have more facilities.

restaurants were all terrific. spa was great.

spa pool expensive to use at 25 euros per day per person.

the spa was the highlight!

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

the availability of the spa and other eating places as most were all closed

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

great free parking

breakfast was buffet style

forgot to prepare our takeaway breakfast but apart from that was a lovely place

the pool is maintained at a very relaxing temperature and time spent in the pool was very relaxing

lovely and clean freinds staff plenty of parking good breakfast

couldn t connect to wifi this time.

parking facilities are convenient as are the bus

things like car parking and wifi are free which i doubt you would get closer to the sea

there was a gym, a nice pool area and laundry

free parking and easy access to benidorm centre via taxi

beautiful pool area

the small bar got very busy on occasion

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food variety at

wifi didn't always work

wifi ok but could do with a boost.

property was in a good location,very clean with a beautiful rooftop pool,great views of the mountains,food was

good size on suite with spa bath and separate shower

we live in spain and travel constantly and of the hundreds of hotels we've been to, this is one of the worst

the two lads at the cocktail bar within the hotel, in the evening's, were both amazing, as well as the unique

the breakfast was very good and we could not have had a better waitress than valentina

comfortable, excellent location, roof terrace, great breakfast, wonderful facilities

pool area bar and prices

gym facilities opened at 8am

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and

no room service, have to leave a 12 euro deposit for an iron and get it yourself

clean rooms gym facilities if needed ( i didn't i'm on holiday) taxi rank

there is a really very nice spa in the basement which is well worth the extra charge

perfect location. fantastic spa and massage

it has 12 rooms, an amazing spa and pool

didn t use spa but looks great

the spa was amazing, 2 hours seemed short

showers,beds,kitchen area bedrooms they were everywhere

for kids and entertainment for adults ,there is so many ,just name it-and you will get it

we loved the waterslides, the second smaller pool with the playground in it, the minigold, the football-billiards

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

hot tubs in the swim pool were not hot

senses spa in the hotel costs extra, but is a lovely holiday treat

with spa water not at the right temperature not all faculties working needs looking

lovely staff very helpful. a beautiful spa and location was good and it was spotless

the best part was the spa room , which had two swimming pools, both very warm, turkish sauna, russian sauna,

the spa was excellent

hospitality was amazing and entertainment at night was great the bar staff where fantastic my wee marieanna

the breakfast was lovely and everything was clean and tidy

bar prices were good and

kids asked for a candle for daddy's birthday

there were alot of activities for kids and families

booked a 2 night spa break

there is parking, but limited and again the hotel allows guests to double park

breakfast good, lots of choice

ie plug socket in kitchen loose

is a great hotel for families, the water park is perfect for all ages and a brilliant addition

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

is fantastic and feels like a spa as soon as you walk in

tight for a large vehicle the hotel provided courtesy slippers and bath robes in the room for the spa super

clean & tidy, beautiful calming spa like aesthetic

spa treatments are brilliant my partner had a massage & said it was best shes ever had

gym very small and basic however lots of gyms nearby

spa and massage is underrated

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

the spa facilities are not great - just 4 jacuzzis in one room and a sauna. not spa circuit

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

), spa and even some shops)

clean from the room up to the swimming pool area

weak air conditioning, small pool, limited sun lounger area.

room service is very poor,per one week nobody do not clean our floor,after couple days on our stay

the buffet restaurant is good for kids. the half board is reasonable price.

also tried to order a drink at the bar but this was frowned upon, they preferred you to sit down at a table

reception and bar staff were brilliant couldn't do enough for you

pool wasn't heated so definitely a shock to the system, was jumping into ice water

clean, spacious, small pool, very friendly staff, food ok for a short stay.

not luxury but clean and nice with a art deco bar area

the bar prices were on a par with the local bars

electrical systems kept tripping, spa not open in am

was not happy with the spa and indoor pool area

spa and gym were closed during out stay

freddie who worked in the bar made our evenings very entertaining he is worth his weight in gold

really appreciate what you did for us :) bar staff were great and really friendly also

is placed on a calmer beach named poniente, 500m far from very alive city center swimming pool + spa very nice

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

lovely spa and beautiful terrace and view

spa is the highlight of our holiday

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost

whilst we had a spa bath this was also used for showering in and was tricky getting in and out of as bath had

the staff at front desk were so nice and really helped us with questions, spa bookings etc

spa was an additional cost

nothing much, the pool is not heated - so can be cold outside of summer

the bar staff, especially ruby, paco and valentina were superb and very friendly

wifi wasn't that good in the bedrooms it was poor

we got late check out on our room and were allowed to keep our cards until we left

the choice of food at breakfast and the location were great.

only thing i didn’t like about the holiday was the fried breakfast but that is typical of spain so no surprise

no balcony in our room overlooking air con units, poor wifi.

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

my son had a massage and used the spa facilities, which were great

we used the spa which is basic but relaxing and very clean

this hotel food was amazing the spa was lovely and staff were very very helpful

hotel always smelled like a spa was so nice !

facilities were not open such as the thai spa and at times it looked a little sparse at

the hotel is in a excellent location near the old town, for restaurants, bars and shops, 10 mins walk to the

with screaming kids turn up and use the swimming pool facilities leaving no beds or parasols for paying guests

no free wifi hotel blocked sun at pool until noon outdated rooms

roof top pool plenty of sun lounges use of beach towels

gym very old equipment

location was perfect for us. loved the bar and cocktails.

no free wifi in the room

wifi at the bar (free) is slow and in the rooms (pay small amount) bad

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

1 lift is running out of 2 and sometimes like morning time( busy time for breakfast) require long time to wait

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

the kids were kept occupied by going in the pool or the entertainment staff

elevator was very slow, had to wait a lot, breakfast was ok, but a bit overcrowded

we also got to visit the spa and try one of the circuits they offer super relaxing

spa is 25 euro per person for one hour when they said it s free to use

and the spa charges were ridiculous - 35 just to use the pool, sauna and steam room

we also attempted to use the spa facilities; however, this experience was extremely disappointing

spa was great

friendly staff comfortable clean room hydrotherapy spa location

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

lovely helpful staff spa to ourselves absolutely wonderful

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

pool in the spa is smaller than you think . but spa is very clean

the spa across the road at the sister hotel

spa advertised is not onsite and requires pre booking

to hear them clearly or engage, perhaps find a way to section it off into 2 rooms/extend the bar

adults only was a big plus for me location was good, just up the road from winners and a few other

breakfast, location

didn't like having to get into spa bath for a shower.

booked this hotel for the spa but was told this was extra

room was beyond our expectations. spa bath was great. very comfortable bed.

pool, being an indoor one could only be used with a bathing cap which we did not have and since we

good wifi

no tea available except at breakfast

gym facilities could have been better

was in a great location, spotlessly clean, good breakfast and friendly staff

swimming pool view, kindness of staff, comfortable rooms, good location

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

hotel bar seemed to close rather early, which was a surprise in spain

the property is clean and quiet, in a great location and has a bar attached

the cafeteria / bar served lovely coffee,large sitting area inside or outside

lunch and dinner hours parking not much to de for kids

would benefit from having a wee snack bar for when lying at the pool.

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

breakfast, very good value

outdoor pool bar opened late, then shut, then re opened later, should be open all day, rather than trapsing

no room service

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to

excellent, reception staff very helpful, room quiet and comfortable , was on 6 floor handy for pool

fresh, staff helpful, big balcony, pool on the roof, over all great stay and would book

the rooftop pool was great (but cold

wifi is very great though, i did some streaming videos from my

good wifi connection

the air con is great, free and good wifi, free safe, fridge in room and lovely clean bathroom with a great

now next door at the sister hotel mirador (we weren't informed of this prior to our arrival) the wifi didn't

they have a kettle, fridge and room service

free wifi and safe

3rd visit to this fantastic hotel staff lovley hotel spotless and beautiful spa area

fantastic spa with great range of treatments

good breakfast - spa was well worth the 25 euros for the steam and sauna and bathes

beautiful spa hotel 5 stars with top class service, very clean, comfortable, and friendly personal

of spa facilities was closed due to maintainance