in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

hotel is nice and the spa is great

the spa has extra cost

we couldnt access the spa zone with a

paid for the 1 hour circuit spa but it was a disastrous experience

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

also wasn't happy that you had to pay extra to use spa facilities

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the room, pool, spa and food all excellent

, great food , lovely hotel , we were probably only english there and football was on for us in bar , just the

very clean and modern, lovely pool area and great breakfast. would highly recommend.

very clean and modern, lovely pool area and great breakfast. would highly recommend.

spacious rooms and the breakfast

very new - rooms and pool area were exceptional

why can t you wear sunglasses in the pool at the aqua park

lots to do with the zoo and waterpark and the kids

bigger pool. seems a bit too small for the size of resort but it didn't spoil our holiday.

the breakfast area did not smell very good and the net latency was quite poor

the pool should be heated. the pool was cold many people complained

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

spa is amazing the place is like a village with everything that you need on site you have to

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

the spa is an excellent experience

the spa was the highlight!

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

spa is for relaxing and having kids in the pool and everywhere did not help to relax

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

the availability of the spa and other eating places as most were all closed

spacious ness and the facilities were superb especially the spa and mini golf.

spa was out of action and this wasn t clearly stated when the booking was made

spa theme park great pool

smart and beautiful it is the staff where great and the spa is brilliant everything about the place is excellent

spa facilities

i only asked for a phone charger and the receptionist looked at me like i'd insulted his kids

price is excellent with the bonus of free parking

nice view of city skyline swimming pool, gym proximity to playa de levante big, spacious room

great little bar by the rooftop swimming pool

we loved the hotel, the staff , the rooftop pool and the bed was so comfortable

the pool water was not to my liking at all.

if you looking for a good all round accommodation with plenty for kids to do and a good variety of food then

great facilities, especially the pool and slides

parking is on the other side of the road & is not easily accessible

if you looking for a good all round accommodation with plenty for kids to do and a good variety of food then

booked a 2 night spa break

the best holiday i've ever had with my kids they had an amazing time and are begging to go back

2 single beds with a couch that pulls out for kids

there is parking, but limited and again the hotel allows guests to double park

the pool facilities are great for adults and children - one small thing - to possibly pass on to hotel

villa with own pool was brilliant kids loved it

bar open

to be amazing before the takeover 2 options for dinner only, buffet wasn't nice and the snack bar cost us over

spent 648 for 3 nights for 2 kids 3 adults and only got to go to terra mitica once as was closed for the 2

have breakfast but loved the villa, its decor, the size and the pool

senses spa in the hotel costs extra, but is a lovely holiday treat

lovely staff very helpful. a beautiful spa and location was good and it was spotless

the spa was excellent

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

visited the spa for the day and wanted to leave for some lunch and return, which we were informed was not

the gym is not fit for purpose

no bar at the rooftop pool - late dinner hours (20-22) - wifi didn't always work in the room - food variety at

dinner and breakfast were abundant, just amazing

gym and condition of the pool were at best 2* not 4* broken tiles at the top of the stairs in pool

wifi ok but could do with a boost.

swimming pool cramped in

no pool

my kids love the food

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

the food selection was amazing, really enjoyed and the kids found many things to eat too!

it was like laundry room on top of my head with tumble dryers turning all the time

aitana was great at entertaining the kids

aitana was great at entertaining the kids

the breakfast was lovely and everything was clean and tidy

spa was an added bonus but a little bit small so it did not take too long to do a circuit

rooms spacious and well equipped

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

room very comfortable beds and fab veiw over the pool lovely warm indoor pool and enjoyed the spa and excellent

spa is on a different level to the pools so you either have to change or walk around wet if moving

just a little disappointed that the spa didn't have more facilities.

restaurants were all terrific. spa was great.

stunning grounds, so tranquil, and relaxing. the thai spa is excellent, great massage.

pool at spa + the staff were very attentive and it was so relaxing - a big thanks to pili , the lady who

the spa facilities are great, we enjoyed our treatments

had to pay to use spa pool. others pools were shut.

great spa and lovely bar seating area

we used the spa which is basic but relaxing and very clean

my son had a massage and used the spa facilities, which were great

this hotel food was amazing the spa was lovely and staff were very very helpful

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

great location. very friendly staff. great bar and pool area.

very clean, excellent staff, breakfast very good. would stay again

no tea available except at breakfast

food excellent beautiful pool and very clean hotel

case you haven t booked fo breakfast, they will not sell nothing before 10 that the bar opens

we had a great time as a family and the kids club was super

the opening hours of the gym are too short

rooftop pool with amazing views

wifi at the bar (free) is slow and in the rooms (pay small amount) bad

clean & tidy, beautiful calming spa like aesthetic

spa treatments are brilliant my partner had a massage & said it was best shes ever had

is fantastic and feels like a spa as soon as you walk in

tight for a large vehicle the hotel provided courtesy slippers and bath robes in the room for the spa super

only small thing i would have liked was an iron in the room, but the hotel does offer laundry services which is

central location. allowed a really early check in. very good price.

staffing very good great breakfast relaxing hotel

good choice of breakfast buffet

the cafeteria / bar served lovely coffee,large sitting area inside or outside

breakfast was disappointing

rooms very comfortable (bed and pillows) swimming pool and area around pool excellent and clean

all staff at bar and restaurant were exceptional

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

the night activities mainly targets kids and not adults

very tired, and the tv is way too small, without many channels on it, we only got, two news, one kids, two bbc

fantastic staff that couldn't do enough (entertainment lady was amazing and on the go with the kids all day

pool nice but too deep for kids .o

facilities were not open such as the thai spa and at times it looked a little sparse at

hotel always smelled like a spa was so nice !

the rooftop bar was so nice during day and night with music playing throughout

the gym isn t great

the entertainment was all spanish, wifi wasn't great, drinks were more expensive at the hotel

special kids playroom is great

got a little mixed up with where the downstairs bar was so maybe better signage

the choice of food at breakfast and the location were great.

wifi only lasts for 4 hours

roof top bar and pool looks great and has plenty of table and chairs

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

pool in the spa is smaller than you think . but spa is very clean

the lady at the spa was amazing .... really helpful and polite

friendly staff comfortable clean room hydrotherapy spa location

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

spa advertised is not onsite and requires pre booking

the spa across the road at the sister hotel

clean hotel throughout,lovely friendly staff,great breakfast as stayed b&b but enjoyed a few eveni ng meals

i can t praise the bar staff enough, also the lovely ladies in the restaurant are fab

breakfast, location

booked this hotel for the spa but was told this was extra

room was beyond our expectations. spa bath was great. very comfortable bed.

didn't like having to get into spa bath for a shower.

arrival never got told breakfast was included with the room we booked, also never gave wifi

gym needs alot of maintenance, all weight machines are not functioning as they should, some free

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

and friendly staff, especially for dinner and breakfast

water or drinks available outside bar hours or water in the fridge no facilities to make a drink no paper or

breakfast was excellent

was absolutely fantastic , room , food , everything , costs for room and laundry all perfect we had a small

the drinks in the bar were reasonably priced

you want hotel entertainment ,kids disco etc then this isn't the place for you , entertainment is based on the

if you like peace and quiet, then go for a hotel room overlooking the pool; the suites overlook the street but

gym a little sparse

is great for the old town, lovely clean room overlooking the swimming pool, with plenty of choice for food in

it s a spa hotel, yet you have to pay extra which we didn t see when booking

also coffee only available in resturant at breakfast time

having to pay 30 euros to use the indoor pool (wellness room ) per person per hr ... not good

it would have been nice to buy a coffee after breakfast and before the bar opened.

was good , lovely lounge area and bar

we were offered a free spa and a free breakfast, we were

lovely spa

also with a gym, spa facilities and heated outdoor pool it had everything you could need

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

booked the spa and massage lovely experience

the facilities and spa is lovely

we were also given complimentary tickets to the spa circuit

information on booking spa at reception

staff friendly spa breakfast

no kettle in room. had to pay for spa instead of being included

i live in south of spain and a seaside town which is so clean and beautiful

spa was overrated

and spa were all fantastic

hotel was well taken care of, clean and lovely personal and the spa was good

lots of spa facilities

spa was rather too cool and indoor pool was cooler than expected

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

no room service

breakfast good something for all tastes

the wifi could have been better.

was not happy with the spa and indoor pool area

electrical systems kept tripping, spa not open in am

spa and gym were closed during out stay

really appreciate what you did for us :) bar staff were great and really friendly also

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

spa was great

we also got to visit the spa and try one of the circuits they offer super relaxing

we also attempted to use the spa facilities; however, this experience was extremely disappointing

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

the spa was not worth 40 as the male on reception was no way helpful

spa bath did not work correctly

spa facilities

towels and bed linen, lovely man at reception when we arrived, good english channels on tv, wifi excellent,

and we watched the footy with 5 of my friends and everyone was on best behaviour even in the pool late on no

get wifi not enough sun loungers too many people from other hotels come in to use pool area food was

decor in our room was a little dated & the spa wasn t open on the day of our stay.

spa facilities were my favourite part of this hotel

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

pool/spa facilities

the spa was a lovely little treat

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost

lovely spa and beautiful terrace and view

we had a spa room also which

the spa no music or scented candles or cold drinks to relax with.

a seaview room with spa bath

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

no wifi

bar and entertainment were good for the age of most of the guests

i didn't use the main hotel bar but it looked very nice

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to

the indoor spa had a large indoor pool a surprise for a hotel and for the summer the outdoor pool looked

spa and indoor pool

superb dining area, kids play area, spa treatments great staff would definitely stay

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

advised before going to spa that you needed swimming cap and when you bought one you could not charge to your

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

there was no spa pass this timeud83dude22

pay for parking i think it should be included , we had five rooms, the expense was high and should have

parking could be given as a comliment as we have been coming the last three years and have rebooked

breakfast was great & the location

loved the pool spa on our terrace

loved the private pool, just wow what a place

kids, make it adult only

was a good size, really comfortable bed & pillows, great sea view, nice modern bathroom, mini-bar

lovely pool

spa needs a little tlc

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

the evening was great something different every night, cocktail making in the day time , and the spa was really

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

the spa is excellent also

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

food was amazing staff were great spa was so relaxing entertainment was good

spa is wonderful, excellent breakfast, clean tidy rooms, only issue was the air conditioning, but

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

location,really helpful staff who gave us an early check in and sorted out a problem with the safe in our room

dove products , kettle & mini fridge staff so welcoming & allowed early check in

location. accommodated early check in. nice room. good breakfast. good shower

hotel is clean, airy with good aircon excellent wifi and mini fridge

they have a kettle, fridge and room service

its lovely comfortable beds and the food was really good and really nice location great pool

by the pool wasn't in operation, making a longer walk to the shops

hotel was clean.restaurant hav good food asortiment for vegetarians and kids.

breakfast fantastic

being all inclusive , crepes, nachos , burgers , chicken nuggets, chips, was great, we have no kids but this is

the spa and facilities were excellent and very reasonable

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

spa gets very booked up quick

rooms are spacious

thought the staff at the spa downstairs were rude but not sure if they work for the hotel?

the spa was nice

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

indoor pool and spa was lovely

no, the indoor pool is a franchised pool, spa and gym

not being able to access the spa area

the hotel did not have a spa or an indoor pool

wifi poor dissapointing, and said had british tv i got bbc1 bbc2 no itv or ch4

breakfast too late starting

free wifi

adults only