noise.from guests, bar and neighbors. bad smell in bathroom. very slow breakfast service.

it was nice to have included breakfast

they allow me to charge my suv from the inside parking outlet. breakfast included.

noise.from guests, bar and neighbors. bad smell in bathroom. very slow breakfast service.

nice stuff, tasty breakfast

the wifi is not too good

that there wasn't any wifi in the bedroom

don't allow people to eat outside near the pools

well equipped kitchen

didn't have breakfast

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

we had to check out super early, and staff arranged a to-go-breakfast box for us

breakfast was nice and

do not have a pool or spa

the look and feel of the hotel and it smells amazing ud83dude42 the beds are super comfy and the wifi is awesome

has even very small but gym, breakfasts and nice english speaking

did not 100% work as it had quite some connection issues which was weird as i could use the wifi without any

vpn was blocked so couldn t connect well on the wifi

spa services are not available on property

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

out and the bar service was slow even i had tried to have several bottles of proseco ready, no wifi in the

world looks, location, staff friendliness and helpfulness, parking,breakfast was good ,lobby was very

the rooms was very clean, the staff was very helpful, and the breakfast was great.

i spent 4 nights there and there was no room service

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

wifi wasn t working in my room

convenient location. good breakfast. nice balcony

the pool, service, and location was great hey

gym was closed during covid

of the reason i stayed there was because it stated that it had a gym

extra bed for kids could be better.

gym access , wii fi

wifi in the room was intermittent

also regular tea and milk chocolate for breakfast would be great

i didn't have breakfast ud83eudd5e

maintenance of bathroom and the whole room , plumbing lack of use wifi and use of tv .

4/5 breakfast service

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

in the evening you can enjoy jacuzzi or pool

wifi fluctuates and the rooms are quite dark

the wifi connection is dropping in the rooms

sheila and the spa were very relaxing the hotel staff is also very accommodating.

big and comfortable rooms, beautiful garden and pool on the roof

in the morning starting at 7 you could hear all the noises from the kitchen

the gym and amenities

gym & elevator out of service

por wifi connection

delicious breakfast

no bar no coffee shop no room service

wifi was ok but only worked in the room area not all around the property

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

gym and spa needs attention

great breakfast. great staff. rosa in the spa was amazing.

spa pool restaurant staff

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

the wifi in the room was trash.

really small breakfast if you don t come as first you would probably dont get much

wifi was poor and spotty

and of course the breakfast too much eggs

couldn't invite family to the pool

location, staff, pool

breakfast was good, spa was great

spa was closed

beautiful place clean comfortable workers friendly great location n good casino

parking is very convenient

breakfast was very good but the casino for the 3 nites we were there we haven't get one drink because the staff

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

where the gym spa pool are

also a majority of the things they advertise as available the spa etc are closed

enjoyed the spa services

it took so long to get the breakfast server and there were only 3 tables eating.

false charges and misleading costs about spa and restaurant lunches

sarah,argenis, ramon and nelson were amazing hosts in the club room and were very attentive for breakfast and

room service also has limited opening hours

the breakfast was cool

hotel was very clean !very good break fast buffet. great gym equipment

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

room service pickup, needs improvement, experienced tray picked up after 15 hours 2

-food prices were very expensive $25 for breakfast for 1 person -my kids wanted to play fuse ball on saturday

the hotel helped us get a connecting room for our kids that are 10,12, and 14

i didn’t use the spa but i am told it is first rate

not very clean, not a great location, no spa etc

my suite was incredible with full ocean views and a spa style bathroom

the staff is super friendly and the spa was 10/10

the front house, mrs felipe who i believed is one of the owners was even coming to our table for breakfast making

it is very comfy and relax hotel. the breakfast is very good as well as the ambiance.

breakfast was good

pool is in construction

pool was under repair (repaint job) so was not usable, but i wasn't planning on using anyway

of reception staff, the pool, the location, the quietness of this sanctuary, and the history one could feel in

lady in the spa did not speak any english at all

i wonder were they all in it, scamming a single mother with 2 kids

friendly and helpfull all around (especially ashley and mary at the front desk, leonardo at the bar and ayhandy

copious dishes at the bar (now, actually a little bit small) and a menu outside the restaurant to have an idea

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

time the staff can offer more help with uber eat, and if they the can provide more service athe spa ( manicure

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

spa was closed on the day i wanted a massage.

no health spa available

there's a parking for the guests just in front of the door

no room service

-clean room with parking -good price

wifi works.

it was clean and let's say new, parking was safe and the location wasn't so bad

it s a quiet area safe and the roof top pool is amazing with the

made for one person when was not despite showing that the reservation i had said 2 adults and 2 kids, we pay

comfy and spacious rooms, friendly staff, parking on site, close to the new city center, don t know about

was great with one exception- the pool was closed tuesday afternoon from 2:00 on

they were replacing the lobby entrante and accession was thru the basement parking.

it didn t have a spa or massage cabin

the pool was cold

the mini bar cost and value

24/7 pool, bar and room service

in the evening at the bar area need some attention