is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

enjoyed the spa services

also a majority of the things they advertise as available the spa etc are closed

where the gym spa pool are

i asked the cleaning ladies when i saw them in the hallway twice, i called room service twice and then the

lady in the spa did not speak any english at all

parking staff in general was bad

from the front desk team (both day and night), to the bar staff on the evening and night shifts, to the restaurant

also the gym (building nearby) is superb as it is a private fitness

swimming pool is nice and clean

not enough parking for everyone

new clean simple and coffee + croissant available in the morning. good safe parking

no room service

small parking lot

-clean room with parking -good price

all staff were friendly and very helpful both at reception and breakfast

good and complete breakfast

were helpful and the guard promised to keep a close eye on my car since they do not offer secured parking - just

there was no pool...i paid for a pool and their was no water in the pool

it is very comfy and relax hotel. the breakfast is very good as well as the ambiance.

not very clean, not a great location, no spa etc

the staff is super friendly and the spa was 10/10

i didn’t use the spa but i am told it is first rate

my suite was incredible with full ocean views and a spa style bathroom

sea view, the room, the beds, the hot shower, the cleaning, the staff, the breakfast

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

no health spa available

time the staff can offer more help with uber eat, and if they the can provide more service athe spa ( manicure

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

pool bar open earlier and close more later.

breakfast lacks variety. gym is very small and lacks equipment.

good location as far as santo domingo goes it's possible to have an okay workout in the gym, it's small but much

hotel only gave me 1 bottle of water for my entire stay, everything else in the mini bar inside the room must

on the underground parking was not available to guests

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

the pool, the gym

parking now you have to get of property and go around huge block to park in rear of the hotel,

the casino was so fun that featured amazing live entertainment

when asked for toast for our kids, they told us out was additional

breakfast last before the time

really small breakfast if you don t come as first you would probably dont get much

the gym was very spacious and well-equipped

i liked the pool & the location the staff was very nice and accommodating

spa was so so water pressure in the showers

breakfast is excellent

to lounge - extremely good staff there and quite good food/drinks on happy hour (you can also get breakfast

the room mini bar was empty

pool hours

false charges and misleading costs about spa and restaurant lunches

breakfast was great with capuccino included if you asked for it

do not allow kids at the jacuzzi in the pool area

service was excellent from step one greeted as we were parking by doorman

do not allow kids at the jacuzzi in the pool area

breakfast was good, spa was great

spa was closed

the staff at the front desk as well as those serving breakfast at the restaurant are just terrific and l very

warm welcome and early check in on arrival from a lovely lady on the reception

the wifi wasnt good, it was going on and off all the time

it didn t have a spa or massage cabin

24/7 pool, bar and room service

fantastic dinner in the roof terrace by the pool. great service.

golds gym access next door to hotel, amazing pool, great views, solid food offering

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

sauna and spa closed due to coronavirus :(

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

wish the spa was open but its understandable under the current climate

the spa (facilities and offerings) needs a bit more work to match the rest of the property.

i was in contact with staff to add a decoration to the room and set up a massage at the spa and they were very

breakfast was good too

poor wifi in.my room

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

no bar no coffee shop no room service

no bar no coffee shop no room service

more fitness equipment and a heated pool and spa would be nice.

hotel has a rooftop bar and pool/ jacuzzi area with dj music playing

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

was pretty good, lemonade at vera lounge was good, the restaurant is really pretty, the gym was decent

pool is public with many young kids , a lot of noise and dirty water

breakfast was good and it varied everyday

not order room service- rip off

so they give a room service menu

very profesional staff, great location, amazing pool area, casino and night club

wifi was poor.

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

gym and spa needs attention

great breakfast. great staff. rosa in the spa was amazing.

spa pool restaurant staff

buffet breakfast was very decent, and the pool bar / terrace is, terrific, a real selling point

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

this location is a complete dump it has no pool and no food it is small outdated and dirty

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

in the evening you can enjoy jacuzzi or pool

-from the room, you could hear the noises in the kitchen when preparing breakfast and in the same way they

the staff was very helpful and the upstairs bar with jacuzzi was a very cool touch

very good breakfast! exactly what you need, a very tasty sandwich! and a banana. plus ice tea.

place compared to the price you pay, great location, very nice breakfast

the breakfast was very good,the location very good, the bed comfortable

wifi even better with no interruption at all

location is great, ac worked as expected, breakfast was yummy, and the room was cozy and nice for the price

sheila and the spa were very relaxing the hotel staff is also very accommodating.

gave us a room on the first floor next to the kitchen, we had a baby with us who kept waking up due to all the

wine on the menu is not available and roonwarm - gym spacevis a

the staff was great and this hotel is one of the few pet friendly hotels in the area

no info on breakfast or wifi

great breakfast

wifi in one of our rooms did not work and did not get fixed as promised

they have improved the bar and car parking

smoking in courtyard

the breakfast is fresh and hot and you can have eggs or pancakes cooked to order

do not have a pool or spa

location, wifi, clean, quiet

excellent location, friendly and helpful staff. excellent breakfast

breakfast was not included :(

it was close to the main shopping street and the rooftop bar was a very nice touch

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast was nice and

breakfast

we had to check out super early, and staff arranged a to-go-breakfast box for us

i spent 4 nights there and there was no room service

i liked how friendly the staff was, i liked the space in the bedroom and the breakfast

good enough breakfast - the cooking lady is very nice and kind

very good location in the historical centre. decent breakfast at the terrace.

breakfast on the rooftop was also good

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

spa services are not available on property

breakfast, dinner and facilities

the hotel and the location are a dream, full of history and beautiful architecture, and the breakfast

i booked a room with spa tub and didn t get what i booked!

they also have a gym and the spa indoors and a fantastic pool on the outside

gym and spa facilities

the staff took long for the check in and for the room service.

breakfast and room service were excellant and reasonable