they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very untidy pool and lounge area with a nice fireplace but all filthy and run down

be aware that the wifi is very poor, and there is very poor cell phone coverage.

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

there was a used bar of soap in the shower when we checked in

room service actually surly and aggressive

the omelet was made to perfection, i mostly used the room service, and it was very good.

very comfortable bed and bathroom was spa like

spa and workout facilities

spa does not have the accommodations for a couple massage room which was the main reason for the

the spa was booked all day for the facials and massages

the hotel, the room, the food, the staff, the spa and the pool

wifi was non-functional...very slow when it worked, but most of the time it didn't work.

would love if they offered a free breakfast bar in am

clean. incredible breakfast and customer service from the fritz desk to all workers.,

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

this was not great for my kids who needed a bed

complaint was it was still hot in september and their pool and spa were closed

two bedrooms apartment is perfect for a large family with young kids, spacious and comfortable

property was well maintained and clean to be pet friendly

there was nothing i didn't like. the kids missed an indoor pool.

there were groups of kids running through the halls till late too

breakfast was ok

location was great. apartment was large with full kitchen.

spacious, clean, good breakfast

lovely hotel, very large suite, breakfast was great

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

spa services are very limited and extremely expensive.

everything great the spa could be better

we enjoyed the pool, gym, and in-room dining

charge for wifi service

the swimming pool and gym were a great addition.

also the spa is closed on sunday and monday

i didn't like that we didn't have the funds to utilize their spa experience

we also enjoyed the indoor pool with the kids

pool and hot tub

friendly staff. clean facility with nice pool; hot tub; gym; bar and restaurants

spa is nice but the massages were mediocre

natalie at the spa was sweeter than sugar and the body scrub perfect

wasn t able to get a spa appointment

the massages at the spa were heavenly

the spa staff was also

just the rep broken things couldn t use what was described as description meaning hot tub or spa tub which

very comfortable, nice bedroom, big kitchen parking close to entrance staff very kind

parking was included and protected below ground

i would like to recommend a rolling kitchenette for the breakfast to sit on

the guest laundry facility was helpful

no pool or spa anymore.

spa was not hot - it was less warm than the pool

breakfast and drinks at the bar were wildly

parking is a pain would be nice if they offered valet

there kids were jumping in

there was even a spa and a transport agency within hotel premises

agora spa was sensational

very accommodating professional staff! the room was great especially the spa like shower!

spa too expensive

the restaurant for breakfast, definitely the spa & the pool.

the l2 ev charger on the non handicap spot is broken.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

the breakfastand the bar tender the night i che ked in was very good..nothing

wish there was free breakfast, cups in gym area, and free parking.

would have enjoyed a bar on the premises.

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

comfortable accommodations. great fitness facilities.

parking is a little far from entrance

long walk from parking lot to hotel.

parking the car was difficult

room was very spacious, clean & comfortable

spa tub was nice

spa tub

spa bath was really amazing everything was clean the bed was very comfortable first time i have

loved the spa bath

only seem interested in room service when you check out to see if you are checking out or extending

my only recommendations are towels available at the pool, sauna needs to be serviced in women s locker room

we had no room service, no tea packets in the room

it rained the whole time here so i couldn't take advantage of it, nice grounds and spacious parking lot

really comfortable, lovely pool and such welcoming staff. thank you all

we weren t even told that there was a bar hut at the pool

kids didn't want to leave

room service and restaurant were overpriced.

room service is terribly over priced

had spotty wifi on the second day

it's a pity that there is no massage service (spa center)

good location. wifi was fast. breakfast is good. staff is very friendly.

also, they advertise as pet friendly

the wifi was nonexistent

we enjoyed both the bar and restaurant

wifi was great

friendly staff, room service

location, remodeling is going on, clean rooms, adequate free parking

wifi was slow: i had better service when i turned it off

the front line staff was very personal. we had kids running up and down the hall.

room service not being available.

and the room service was good also, the room was clean including the bathroom

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

free tasty breakfast, free parking. spacious, clean, nice

my free complimentary breakfast, i was harrassed and warn that i was not able to take my food out which was a

larger parties at the hotel (using it as a venue) took up lots of parking, spaces were still available but much

and if you dont want to leave the room you dont have to everything you want you can order on room service

did not know there're spa services available??

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

the lounge, bar and gym. location to restaurants and pharmacy.

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

wifi in common areas is good but in the rooms is a bit too weak

loved the separate hot tub spa in the room ud83dude0d the room was very clean the room was very spacious

we had the king spa suite. it was great and comfortable.

the spa tub and the location were beautiful

spa bath

the spa bath

the couples massage at the spa was amazing

staff in restaurant was inattentive, booking staff in spa was unhelpful, disinterested, and classless

building in a beautiful location, excellent spa treatments, good restaurant - and even an outdoor pool

spa treatments were outstanding

spa was closed (no notice on website or booking

other than that, it was easy to charge devices and loved having a deep couch/pull out for the kids

there was any hot water for tea our first nite and staff came out from behind desk and went into kitchen facility

out of laundry detergent to purchase

our view, a kitchenette should include more than just a small refrigerator and a very tiny microwave

laundry room very clean

it would be nice to update the bathroom and spa

loved the spa tub in the room free breakfast was great

the spa bath

was a bit disspointed i had to call for the spa tub to be cleaned, and still i had to constanstly fill up the

i got the king spa room