are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

shared kitchen was very convenient

our kids couldn’t let go of all the dogs and cats around the house

we stayed 7 nights in the room next to the kitchen

really nice communal kitchen facilities and beautiful view on covered patio to eat and look at the view

entrance in spa 18+ . would be ok to have it 12+ , to have this pleasure for children as well.

the food at the restaurant wasn t great, and the spa is not available yet...

in the hotel lobby there was always spa water and an nespresso machine for an afternoon coffee or evening tea

the spa facilities were really good and the massages were amazing

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

facilities - spa is great

dog with us so not allowed in any public area of the hotel, which we understand unfortunately the room service

also no wifi in the room not even in the

is a 20 min walk to the sites a bit long if you have young kids

pastries and sandwiches and you can have a simple breakfast there or order raciones in from the kitchen

spa wonderful

i would also highly recommend booking a service in the spa

everything spa location facility staff all is the best.

the rooms are so beautiful and the spa was easy to get into and enjoy

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

and staff were very nice, the setting is exceptional in appearance, spa top class

lovely property with a spacious room and comfortable bed

to use the spa room, there's an additional 25 euros for 1

the room was spacious

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

stayed in a 5 stars hotel in bilbao that had amazing facilities (spa included), super confy bed, outstanding

unfortunately the rooftop spa pool was closed during our stay ud83dude25

disappointed the spa pool was not available

used the spa on the roof

the pool area, gym & spa (paid separately but fantastic

the spa downstairs, is really good, the gym as well

but the gym and spa is what made it totaly exceptional for my family and i

there is a spa downstairs and the staff is terrific and talented

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

secluded pool

pool was a god send on a very hot day

pool, staff and breakfast

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in

the wifi was very weak and more or less unusable.

the wifi was very poor, often slow and sometimes disconnected.

that they are very pet friendly

pet friendly hotel which is a bonus

evening meal in the restaurant was very good along with bar services too

the room was very clean, and the spa was absolutely amazing

the spa was amazing and great way to finish a day exploring the city

the spa and pool were amazing

have liked spa water to be warmer but may just be an american thing, facilities were clean and well maintained

the spa was nice and never very busy

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

the spa bath was very relaxing

excellent staff, wonderful food in the hotel restaurant. very good cocktails. spa was excellent.

rooms were clean and spacious and the daily supply of bottled water was a nice touch

staff excellent, beautiful hotel and spa pools, lo a n of mountain bikes free, fab food and excellent value

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed

extensive views from the rooftop terrace. great spa facilities.

we purchased the massage, spa and dinner package and i was very pleasantly surprised by the meal we were served

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and

the swimming pool would be better described as a large spa tub

we had some problems with room service (no answer at all after several calls) and no assistance from the reception

the gym was a bit small, but modern.

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

spa tub was old and broken after one time use

free wifi

i have asked for one room for 2 adults and a teenager aged 15 and our pet

location, staff, breakfast, wifi

the hotel charge for a pet is steep for

even before we arrived at the hotel i was able to book spa treatments and a hairdresser and the wonderful

we thought the lack of spa or pool would be an issue, it really isn't

terrific breakfast

the breakfast was delicious and the staff always ready to help

was perfect the location, staff, facilities in the room and helping in taking the bags, breakfast view and the

note spa is not on site nor is access included with booking a room

no gym no spa they were down the road

the price, i would expect some spa facilities

they had a spa but la perla down the street is excellent and offers a 10% to hotel guests air conditioning

spa wasn t available and parking was too expensive.

) they have a spa (steam, sauna) and gym downstairs which you have to reserve

it d be great to have a spa and pool but everything that is there is beautifully finished so nothing to

the room could have been a little larger, and the sauna / spa area is quite small.

spa & gym facilities excellent

hotel, excellent service, enjoyed use of spa and gym, perfect location

the room was really spacious and the bathroom in the suite was like a spa in itself

greata/c, wifi

there is just a sauna room next to the gym

we ordered via room service and then were allowed wine in our room

they also have a small gym and sauna in the basement

not all of the facilities were open. the pool & spa on the website weren t part of the hotel.

no gym or spa facilities

laundry service was poor

room service very expensive

a top class breakfast was also provided in a beautiful restaurant and the rooftop pool and bar is nothing short

rooms were nice and staff very friendly, especially the team working the breakfast bar area

wifi worked well

was tasty but too much effort to have to choose from a menu when you have young hungry kids

coffee, cackes, advice, late check out not a problem

nothing! busy bar outside the room at the front but it was quiet by 10.30.

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i also had some spa treatments, wonderful as well

breakfast was luxurious and my wife enjoyed a spa treatment

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service

spots looked a little frayed and aging, no onsite restaurant although room service was decent

room service was very prompt