the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

wifi didn't reach the king suite, but telcel worked

good breakfast and nice staff

breakfast not available on monday

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast you have only two options and start 8:00 am too late for those who go to work early.

the staff at the parking lot and the restaurant.

the staff was very nice and room service was great.

need free weights in the gym!

modern, restaurant (although expensive), underground parking, elevator

hotel must have a good garden and clean outside area and parking

to the bar only to find there was no beer for sale

gym has very few equipment that seems old

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

offered everything in needed; safe, clean. great staff too; full breakfast!

the staff always remember me and treat me well. very comfortable room. great breakfast included.

the shared kitchen was plenty equipped, and the brothers who run the place were great

a strange feature is that the elevator doesn t go to the parking garage below

parking lot

there s no elevator from parking to the rooms

the large pool s water was very cold, and the treadmill in the gym wasn t working.

swimming pool cold

and downstairs the breakfast and waiter

a bit cold in the room, small breakfast

not wifi access, it wasn t working

restaurant at the place, and breakfast included which was excellent

and the breakfast and service was great

parking was a little tight

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

the parking lot terrible

location, free parking under the hotel and the staff are all excellent

coming from the elevator but still i had a great experience there oh and the machines at the gym they need a

we did not eat breakfast at the hotel.

location, rooms, facilities, breakfast, prices

its got that perfect blend of old world feeling and new world features like good wifi

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

everything was great, attention, breakfast and spa treatments. will come back for sure!

spa was great, rooms and restaurant left a very good impression

- breakfast only starts at 9am (but goes till 12)

necessities right next door - just 10 mins drive to the center of real/mineral del monte - decent breakfast

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

no wifi recepcion

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

the wifi network, which i found to be weak.

bathroom was very incovenient, very poor wifi

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

wifi needs little boost! it was ok, but not stable.

beeing a pet friendly hotel it s definitely a plus

fantastic breakfast!!!!!

good breakfast options

very nice staff and they had amazing breakfast buffet on sunday

location, staff, breakfast included

we could not enjoy the breakfast as we left before 8am but there is a great place to eat breakfast corner house

wifi service could be better .

it had its own parking lot.

property, parking, staff, clean, wi-fi.

) wifi was spotty in room but good in lobby

good wifi

understaffed , no towels in the bathrooms and the main pool wasn’t so clean

and safe place in the middle of a nice nature and area nice swimming pool and garden with restaurant a great

the pool is clean (but the weather was too cold to swim)