it was warm and comfortable easy to find and had parking

room comfortable bed,good size staff at the bar were lovely polite,friendly and helpful went out of there way

the bar prices were quite expensive

thirdly when calling the phone number provided all calls bar one was ignored

immaculately clean and comfortable. easy parking

liked the fact we stayed in a castle also our room ( the josephine room) had a spa bath food on the fine dining

no spa or pool which i would expext at this price point

thus would be an ideal location for a pool and spa as the weather isn t

finally breakfast, was just a great way to start the day

parking on site

have tried other hotels for a spa / relaxing break but this comes out top every time staff very friendly

excellent breakfast and main meals great spa facilities in fantastic setting

the rooms are beautiful and clean and the spa is relaxing too

the balcony room is a lovely space to stay the room extras are a nice touch elemis toiletries bottled water

location wonderful food very comfortable bed excellent facilities,spa was great and the massage even better

spa facilities are amazing

we went on a spa break and it was excellent for what we paid

the spa and pool was lovely, again very clean and staff

the staff were really helpful and we enjoyed the spa facilities

lovely hotel, very nice staff and facilities, spa was amazing

plenty of room in the bathroom with a spa type tub and a separate shower

handy location right next to the observatory. very spacious & luxurious cabin with a spa bath.

amazing staff spa bath

room was wonderfully spacious, even given that we had the sofa converted to a bed, with an extra bed added to

luxury lodge accommodation was beautiful, especially enjoyed the spa bath and very large bed

arrive thinking it's a spa hotel

riverdale hotel & spa whilst not cheap it does offer good value for money compared to some other overight

gym user i would have liked a small gym to work out in before haveing a nice dip in the very good pool

the breakfast was beautiful and the waiting staff were lovely

was super comfortable, the breakfast was good, the room was perfect to stay with a pet (with garden access and

to the main road i wasn't unduly disturbed by traffic noise, and the rooms are well away from the bar so no

they had a pool table

the bar of the hotel had a vibrant community with cheap drinks and pool

place is in a stunning location, the rooms are really well decorated, the food is brilliant, the bar is well

it was nice to relax in the bar with a pint after a long day

spa was our only thing we could say needed improving but we still enjoyed ourselves and looking to

an impressive approach uphill to the hotel and wider complex of cottages, the fitness suite, spa and swimming

the pool and spa area is in need of renovation - i believe these are already planned for future

it was a shame the spa was undergoing renovation but that didn't ruin the trip.

however staff made it up to us by giving us a voucher to go back for the spa which made up for it

the spacious garden makes one feel very relaxed plus a large car parking area

parking was great very secure as i had race bikes in my van , checked in straight away and just

great wifi

excellent wifi connection

parking was available as well

spa wasn t open on a sunday, would have used if open.

spa and gym facilities were excellent

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near

pool, spa & location

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities

also the lady in the spa with blonde hair was so lovely too when i took my little boy swimming

double room which looked out over the roof of the spa for our first night, noisy equipment (extractor fans

great hotel, really comfortable and clean rooms. nice bar area and swimming pool/spa facilities.

we all enjoyed the pool and sauna / spa area

pool and spa facilities, helpful staff and rooms were very comfortable

the wifi was fast and easy to connect, and the location convenient to break a journey north or south on

spoke to the owner about putting a sign up for the bar and check in

after several hours in my room i was feeling peckish, decided to look at the menu at the bar but nothing took

parking was occupied by commercial vehicles is it b&b or workers place for a night

quiet stay and good wifi

loved the pool and heath spa facilities and room service was excellent and

double room it was lovely we went half board and the meal was amazing also nice breakfast spa was

gorgeous food the spa wow will see you all

was surfacely clean :- beds were spotless, bathrooms spotless, reception , bar and spa spotless

beautiful hotel and spa facilities, was a lovely start to our holiday

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

staff were lovely, room was clean and spa facilities were excellent.

clean very nice staff spa facilities very good

love the spa and wellness centre brilliant location

used the spa facilities and enjoyed the breakfast alot

the spa facilities and the breakfast was lovely

spa facilities very good

pool and spa area were great

spa is dinky, but it's lovely and has all you need

the bed was so comfortable. breakfast was tasty and the spa was luxurious

slight disappointment was that the spa wasn't open during our stay

such a convenient location and the spa was really handy too

spacious room with all mod cons

it should do more to advertise the spa treatments located in the hotel

the gym and spa is very small and does not have a good selection of work out equipment.

equipped with a mini bar, tea and coffee facilities, hairdryer, ironing board and room service if you required

beds really comfy and nice size room. gym was small but did the job!

location. breakfast fantastic

the immediate area was quiet but only a short walk to great bars and restaurants

room nice, breakfast ok, bed big and confy

really comfortable bed!! very friendly bar staff.

ordered room service and the girl in the restaurant was so friendly

i also appreciated having the late check out option for free by being a member

was really nice stay, good budget hotel, even has a mini gym

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

beautiful hotel quality food .leasure spa , beautiful

spa and sauna facilities

spa closed too early.

no noise, incredible facilities, spa and bar staff were wonderful

a genuine spa like feel without having to leave the room

gym is tiny but better than nothing.

leisure facilities poor gym of little use

the bar area downstairs was excellent, a very enjoyable experience

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

if they had more signs outside telling people where to go as i enter through the spa as i couldn t find the

property, lovely staff, nice food, comfortable rooms, spa facilities need some attention, sauna was ok, pool

to feel very welcome nothing was a problem we had everything we needed enjoyed the spa the food was tasty, we

spa and pool was really good

absolutely everything spa food room was amazing breakfast served to your room