in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

hotel is nice and the spa is great

the spa has extra cost

we couldnt access the spa zone with a

paid for the 1 hour circuit spa but it was a disastrous experience

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

also wasn't happy that you had to pay extra to use spa facilities

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the room, pool, spa and food all excellent

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

spa is amazing the place is like a village with everything that you need on site you have to

spa pool expensive to use at 25 euros per day per person.

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa was the highlight!

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

spa is for relaxing and having kids in the pool and everywhere did not help to relax

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

the availability of the spa and other eating places as most were all closed

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

spa was out of action and this wasn t clearly stated when the booking was made

beautiful hotel stayed in queen room with sea view lovely spa too

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

spacious ness and the facilities were superb especially the spa and mini golf.

spa theme park great pool

no pool side bar

really quite at night and a beautiful pool that has all day sunshine with sun chairs

and peaceful with a pleasant outlook over woods with mountains in the background close undercover parking

couldn t connect to wifi this time.

staff in the bar were brilliant

when you pay to stay at a water park hotel you would expect that to be open at a decent hour

i liked the smaller pool area

gaming experience quite short at 30 mins main pool access could be more wheelchair friendly car parking expensive

hot tubs in the swim pool were not hot

there was so much for the kids to do.

booked a 2 night spa break

the water park is the stand out feature. the pools are great and the outdoor area is nice.

the water park was excellent lots of entertainment breakfast ok.

i loved the kids in it

in good location, rooms were comfortable with great kitchen an bathroom

lovely staff very helpful. a beautiful spa and location was good and it was spotless

misleading information about the spa room on our arrival.

the spa was excellent

senses spa in the hotel costs extra, but is a lovely holiday treat

visited the spa for the day and wanted to leave for some lunch and return, which we were informed was not

dissapointed with small pool. no umbrellas

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

roberto the waiter at the top floor bar was amazing

roof top sitting pool for adults only

every thing - apart from pool not open

pool bar was great, lovely staff and atmosphere

gym and good food.

only water avaialble so we went upstairs to bar to get some wine an djuice for kids

room, very small bathroom, not great level of cleaning, no parking, no wifi, no air com, bathroom door frame

of one of bed (i found dark hair) and wifi was very poor in the room

spa is on a different level to the pools so you either have to change or walk around wet if moving

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

rooms spacious and well equipped

spa was amazing and free to use for residents

great spa and lovely bar seating area

spa facilities are a bit basic compared to others i have visited, but only 6 euros and two good

there was a charge to use the spa pool which was quite pricey

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

was told i couldn t book us in for spa and treatments until the day before we wanted them and when i went the

breakfast is basic but ok has a good carpark and great location reception staff brilliant and

had to checkout early (prior to 8am) therefore we ordered an early breakfast which was very poor

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

breakfast has so much choice with omelettes, poached eggs and pancakes, cooked to order, while you

gym facilities could have been better

pool was ideal for adults and kids alike

the swimming pool was very small and really too shallow to swim in.

we were in real rush each day at 10am because we needed to reserve sunbads for us and our kids

all the staff were really friendly and accomodating from the room cleaners to the restaurant and bar staff

no free wifi in the room

staffing very good great breakfast relaxing hotel

the breakfast had a good choice of hot and cold food which was constantly being replenished

there is an outdoor pool but we didn't have time to use it

would benefit from having a wee snack bar for when lying at the pool.

i've not sampled any other meals and not have i used the pool area

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

would prefer to have acces to the gym from 6

the food wasn t great no choice for kids food and chicken was raw

no free wifi

the general areas around the hotel are in good order,the lounge area is huge and a well-stocked bar at the end

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

lovely helpful staff spa to ourselves absolutely wonderful

pool in the spa is smaller than you think . but spa is very clean

pillows the ensuite bathroom was a good size and was spotless i treated myself to an hour in the spa which was

the lady at the spa was amazing .... really helpful and polite

spa advertised is not onsite and requires pre booking

the spa across the road at the sister hotel

the pool was freezing and we could not get the air con to work in room 609

pool and animators during the evening were just as fun and amazing, i would definitely recommend to

the bar tenders were very good, professional and friendly and the entertainment was excellent

didn't like having to get into spa bath for a shower.

room was beyond our expectations. spa bath was great. very comfortable bed.

booked this hotel for the spa but was told this was extra

staff, tea/coffee facilities in room, just a tip that swim hats have to be worn by all in the pool 3 at

the rooms were clean beds and linen spotless pedro the entertainment guy kept us going music in bar lounge

the pool was just what we needed after a long drive

bedrooms are spacious and the pool area is an added bonus

great buffet choice for breakfast but the eggs and bacon didn t stay warm for long in the heated dishes

lovely and clean freinds staff plenty of parking good breakfast

breakfast was good though the bacon and fried eggs cool. everything else was excellent

it s a spa hotel, yet you have to pay extra which we didn t see when booking

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the

breakfast was superb , bar was good and not too expensive , check in and out was easy , very clean

breakfast was excellent the chicken kebabs were disgusting full of gricle and fat the paella on

lovely breakfast buffet, pool area clean and tidy, all round good value

we were offered a free spa and a free breakfast, we were

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly

booked the spa and massage lovely experience

we were also given complimentary tickets to the spa circuit

staff friendly spa breakfast

thought the spa prices were a little expensive

no kettle in room. had to pay for spa instead of being included

information on booking spa at reception

hotel was well taken care of, clean and lovely personal and the spa was good

the hotel room verry nice and big,the spa and massage absolutely amazing :)

spa was overrated

and spa were all fantastic

lots of spa facilities

spa was rather too cool and indoor pool was cooler than expected

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

the selection of cereals at breakfast.

the pool doesn't get the sun until the afternoon.

outdoor pool bar opened late, then shut, then re opened later, should be open all day, rather than trapsing

electrical systems kept tripping, spa not open in am

was not happy with the spa and indoor pool area

spa and gym were closed during out stay

my kids struggled a bit to open the tap their hands by themselves, as it was a very wide sink

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

spa is 25 euro per person for one hour when they said it s free to use

bright, staff very helpful, spa was immaculate

and the spa charges were ridiculous - 35 just to use the pool, sauna and steam room

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

we also got to visit the spa and try one of the circuits they offer super relaxing

also to say its a spa hotel

spa facilities were my favourite part of this hotel

pool/spa facilities

spa entry is 15 per day even though it's a 4 star hotel

the spa was a lovely little treat

lovely spa and beautiful terrace and view

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost

the spa no music or scented candles or cold drinks to relax with.

spa is the highlight of our holiday

a couple of nights there was a themed night,one was spanish, and one mexican, vry comfortable bar and lounge,

pool area on roof lovely

no wifi

poor pool area . there are no umbrellas for shade .

rooftop pool and sun loungers a bit cramped but there was always availability

superb dining area, kids play area, spa treatments great staff would definitely stay

the hotel also has its own shops and spa and a huge reception area

very clean and friendly staff, spa treatments are good and recommend the 80 massage.

spa and indoor pool

the indoor spa had a large indoor pool a surprise for a hotel and for the summer the outdoor pool looked

there was no spa pass this timeud83dude22

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

there is a extra charge for parking 11 euros a day room safe 3 euros per day and a charge for coffee tea n milk

adults only

breakfast was plenty of choice and excerllant

the pool spa was not open on the sunday for us to use

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

the evening was great something different every night, cocktail making in the day time , and the spa was really

the spa facilities and entertainment on site were excellent

food was amazing staff were great spa was so relaxing entertainment was good

spa is wonderful, excellent breakfast, clean tidy rooms, only issue was the air conditioning, but

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

fabulous hotel the spa is to die for already booked for next year

use of free spa not treatments for guests but lovely

spa gets very booked up quick

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

the spa and facilities were excellent and very reasonable

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

indoor pool and spa was lovely

the spa was nice

not being able to access the spa area

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

no, the indoor pool is a franchised pool, spa and gym

the hotel did not have a spa or an indoor pool

fabulous visit... i loved the bubbly at breakfast

no poached eggs at breakfast and bad fried eggs made in a cooking mould

no music at the pool

night staff was very polite to explain times for breakfast and a few things more, but i was drunk and didn