great pool area, everything very clean

water park closing for siesta having to check out at 10am missed out on medieval show as no one

the pool water was not to my liking at all.

parking area for the hotel visitors are far away (10-12 min walk), make me pay a deposit of 15

kids constantly entertained with movies games and treats

booked a 2 night spa break

the kids loved the waterpark

enough parking place for all guest, weak wifi, irregularity of cleaning service and organization of night shows

animation team with eduardo and manel was really nice, encouraging the kids to engage in various activities

clean tidy friendly staff free parking

were a party of 7 and were disappointed the spa and sauna wasn't included in the cost of the room but was a

the spa was excellent

senses spa in the hotel costs extra, but is a lovely holiday treat

misleading information about the spa room on our arrival.

lovely staff very helpful. a beautiful spa and location was good and it was spotless

delicious breakfast and the spa downstairs is sublime

clean, staff were very friendly, spa was super, the room was very spacious and beds were so comfortable

special attention to our engagement trip and surprised us with a room upgrade and a bottle of sparkling wine in

paid for the 1 hour circuit spa but it was a disastrous experience

in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

the spa and massage was incredible

also wasn't happy that you had to pay extra to use spa facilities

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

would benefit from having a wee snack bar for when lying at the pool.

it was great value for money with excellent wifi, the location was perfect for my stay.

swimming pool, rooms etc

location swimming pool

were no tea/coffee making facilities in the room and wifi did not work c;onsistently in the room

lots of spa facilities

and spa were all fantastic

the hotel room verry nice and big,the spa and massage absolutely amazing :)

spa was overrated

i live in south of spain and a seaside town which is so clean and beautiful

gym was a little tired.

bar prices

location was perfect for us. loved the bar and cocktails.

my personal favourite was the rooftop swimming pool/sunbathing area

do it yourself laundry which we were most appreciative of

we didn t have the opportunity to use the spa or the indoor pool, which was a pity as it looked amazing

would definitely stay again when the roof top pool is available and use the very charming looking spa next time

room very comfortable beds and fab veiw over the pool lovely warm indoor pool and enjoyed the spa and excellent

rooms spacious and well equipped

heating didn't work plus no sun on the balcony second room had great views also of benidorm the spa is better

spa pool wasn't very warm . 3rd bed in room wasn't a proper bed and was uncomfortable

paying for wifi and certainly disappointed could only use mobile phone or tablet and not have both connected

the night activities mainly targets kids and not adults

few people by the pool with their own music very loud

clean hotel, good facilities, especially the gym

the water for showering was cool. ok for me but may have been a problem for young kids.

and peaceful with a pleasant outlook over woods with mountains in the background close undercover parking

staff at the front desk, the registration process took no time at all good location free car parking along the

there was a gym, a nice pool area and laundry

free parking and easy access to benidorm centre via taxi

bcl levante club & spa is an amazing adults-only hotel in benidorm, spain

no kettle in room. had to pay for spa instead of being included

thought the spa prices were a little expensive

the spa and sports facilities were good but the padel court was in need of some attention

great pool & the spa at the hotel is a must

the hotel also has its own shops and spa and a huge reception area

spa sold this hotel for me

spa and indoor pool

the indoor spa had a large indoor pool a surprise for a hotel and for the summer the outdoor pool looked

advised before going to spa that you needed swimming cap and when you bought one you could not charge to your

location 10 out of 10, breakfast and dinner 10 out of 10, staff brilliant

no tea available except at breakfast

location, close to bars, restaurants and the beach

very clean, excellent staff, breakfast very good. would stay again

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

not being able to access the spa area

no, the indoor pool is a franchised pool, spa and gym

also if your all inclusive you get one free swimming,spa session and you have to either have swimcaps and flip

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

booked the spa and massage lovely experience

great hotel, good breakfast and spa facilities

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

also with a gym, spa facilities and heated outdoor pool it had everything you could need

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly

there was no spa pass this timeud83dude22

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

no spinning bike in the small gym so had to go to hotel presidents

pool shaded most of the day

touch, and we were also given a packed lunch as our return coach was at 7 am so too early for breakfast

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

the evening was great something different every night, cocktail making in the day time , and the spa was really

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

the pool spa was not open on the sunday for us to use

the hotel did not have a spa or an indoor pool

pool bar wasn t open and no music around the pool area

great rooms, lovely pool area and bars were always clean and staff friendly

breakfast was excellent all tastes catered for

adults only

rooms are spacious

thought the staff at the spa downstairs were rude but not sure if they work for the hotel?

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

only criticism would be that the spa facilities where not discounted for paying hotel guests or even free and

the spa and facilities were excellent and very reasonable

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

food was amazing staff were great spa was so relaxing entertainment was good

spa is wonderful, excellent breakfast, clean tidy rooms, only issue was the air conditioning, but

the spa is excellent also

awesome hotel, staff, location spa facilities treated like family

long waits at reception for safe/spa key

facilities would benefit the offer of spa treatments.

staff were welcoming upon arrival, i was told all i needed to know including the wifi password (but not breakfast

the gym had broken or missing equipment

wifi was tempermental

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa facility is exceptional

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

the spa was the highlight!

first room had a damp problem with mould on the ceiling and strong smell, also the wifi wasn t strong

was very good parking easy

location up in old town of altea beautiful pool area, family run sits off a country road which is dark on winter

forgot to prepare our takeaway breakfast but apart from that was a lovely place

the pool was just what we needed after a long drive

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

spa is for relaxing and having kids in the pool and everywhere did not help to relax

booked this place with the spa in mind, we had no notice from the hotel that the spa wasn't available when we

the availability of the spa and other eating places as most were all closed

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

spa facilities are a bit basic compared to others i have visited, but only 6 euros and two good

loved the food, staff lovely, entertainment excellent hotel clean spa fantastic

my son had a massage and used the spa facilities, which were great

there was a charge to use the spa pool which was quite pricey

had to pay to use spa pool. others pools were shut.

it s a spa hotel, yet you have to pay extra which we didn t see when booking

for my room which were both met and the room was lovely with lovely view overlooking swimming pool and the

also coffee only available in resturant at breakfast time

pools are smaller than pictures depict and wifi didn t work

very friendly, amazing breakfast, comfy bed with very cool air con

nice spa facilities

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard

location, sparkling clean throughout

hotel charges for parking 15 per day and spa is 10 per person

the beds are so comfy, the food is great lots of choice, spa great, right by the beach

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

the lady at the spa was amazing .... really helpful and polite

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

pool in the spa is smaller than you think . but spa is very clean

lovely helpful staff spa to ourselves absolutely wonderful

spa facilities were my favourite part of this hotel

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

spa is nice location perfect for all the night life

roof top outside pool & spa was closed , which we didn t realise when we booked our stay

spa entry is 15 per day even though it's a 4 star hotel

the spa across the road at the sister hotel

spa advertised is not onsite and requires pre booking

having to pay big deposit for pool towels

live cooking, although sometimes stuff got cold - as per usual at a hotel buffet), restaurant and bar personell

lovely hotel with great atmosphere and being adults makes the difference

room was beyond our expectations. spa bath was great. very comfortable bed.

booked this hotel for the spa but was told this was extra

didn't like having to get into spa bath for a shower.

advertised at hotel gym, when arrived gym been removed

location , fantastic food ,friendly staff and loved the indoor pool also the hotel was spotless

hotel was an absolutely mess ,some of the lifts not working ,spa not working ,staff not professional at all

the spa was terrible and definitely not worth the money for the massage or the facial they offer

we also wish the spa had been open

3 entertainment clubs, one for kids, one for spanish speaking guests

for family with kids all inclusive is worth every cent - food is amazing and lots of vegetarian options

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

rooftop bar was impressive

no room service

good wifi

my kids love the food

8 ladies holidaying loving the adults only roof top pool, although this wasn't monitored and a few children

and helpful staff especially ramon and his colleagues at recepcion, upstairs bar and pool

pool on the roof is amazing

gym facilities opened at 8am

save and secure for kids

the gym included for the guest hundred percent

hotel nice view of the pool from room good choice of food for breakfast and was really nice food stayed here

and activities at the hotel ( two swimming pools one indoor heated and outside pool also a gym

aitana was great at entertaining the kids

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

no wifi

bar and entertainment were good for the age of most of the guests

i didn't use the main hotel bar but it looked very nice

in public area are slightly tired, especially bar area we had 6 twin rooms some of which were quite compact to

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

spa was great

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

spa is 25 euro per person for one hour when they said it s free to use

we also got to visit the spa and try one of the circuits they offer super relaxing