near the gran plaza mall, 15 min from centro aquatico escotiobank, the pool was very clean, staff was friendly

wifi is bad it would disconnect every time the room key would not work every time i would go out i

friendly staff, good location and enough parking spaces

web for a king room is not what i was told, it is on the ground floor surrounded by noises: cars parking in

location was very convenient and parking was smooth . bathroom has good water pressure .

there is a restaurant with affordable prices, a spa and a gym

spa looked appealing however was not very accessible (booking/no personnel on site etc

access for more wifi if a family stays of 5 only 2 are able to use the wifi

felt a little too commercial - and the lobby was essentially the membership gym

the reception for the gym is the same desk as that for the hotel so it can prove confusing

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

breakfast-buffet already included on room rate lack of valet parking (parking is always open) no external noise

and amenities were good quality and great shower pressure the price was unbeatable on-site parking with an

excellent breakfast, prompt service. easy to communicate with staff.

people at the covered parking didn't want me to leave my motorcycle there

food available for room service was mediocre, at best

spa services were affordable

spa services did not meet what i expected from a 4-5 star hotel

excellent services and hospitalities 4 estacion restaurant was super nice spa facility

the professional, respectful, kind employees the 17 floor breakfast, drinks and snacks

we attended the bar on thursday night as we were told earlier you have a fun entertainment

pet

great service, valet parking, great breakfast

wifi very weak - it frequently disconnected - not a good place to try and get work done

are not pet friendly as advertised - after booking & paying f 3 rooms, they informed us that they limit

unique hotel with lots of character and special amenities. good location and pet friendly.

pool was good, breakfast was good, staff was exceptional.

the size of the room is great and the 24 h room service saved me

great breakfast super clean

location is great, good breakfast, fast response from front desk and room service.

for breakfast to be included, and we enjoyed every day

it has a nice pool / spa and a steam room

not professional at all laud music pool dirty spa is not working

not professional at all laud music pool dirty spa is not working

room had a spa bath and when we turned it on, the water was smelly and greenish in colour

i didn t use the pool, sauna and spa but they looked very nice