the small pool , not enough spaces for everybody to lay down

staff was very helpful and nice. hotel gym is great. attention to detail is impressive.

gym is depressingly dark and small

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

room service good

we were given comp passes for drinks and get a free pedicure (with a spa service)

* the spa massage was overpriced for the quality

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

the pool area is very inviting and has services for handicapped to alos enjoy which was fabulous to see

gym/spa and pool first class bed & pillows outstanding - room excellent

spa servi es not available for guests unless booking multiple days in advance

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

to the pool we found out that we have to walk through the lobby, out of the hotel, through the spa entrance,

the spa needs an upgrade

spa and treatments were really great

great spa and pool

great lobby bar area

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (ardor)--their milk bread and

rooftop pool, friendly and helpful staff, very exquisite bar, lobby and restaurant

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

was forced to change with all my stuff in the spa upstairs

room service prices are ridiculous; high prices, plus service charge, plus delivery fee = $61 for a

room size was great. gym was superb.

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

chairs by the pool as well as loungers

hollywood boulevard - modern hotel - big room with nice view to the hollywood sign - beautiful spa area - friendly

couldn't find the spa but that was probably my

the clean, quiet pool, excellent bar offerings, comfortable bed, great location

the pet fee

returned my shirt from the laundry with blood stains on it

the spa is lavish thirty foot high granite walls aerate a breathtaking magnesium pool

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

rooftop and spa areas were excellent

the spa is below average

the swimming pool is ridicolois even the spa area

the spa was wonderful to lounge and full body massage

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

did not like the swimming pool are , the spa & fitness

the spa and pool and the comfort of the loungers and room

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

the gym is not suitably equipped.

with membership you good for quality price, 20% off, late check out, upgrade and 50% off car park

excelent service at pool bar and chin in ( wish i could remember their names)

broken room service wrong staff didn't care major construction next door and no warning - couldn't sleep

but coffee bar opens too late to try their service of complementary coffee

is a very big problem and over priced for the guest valet which i believe should be complementary gym is not

the view was nice. the spa was good.

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

spa- too small of a change room and poor set-up overall

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

we had a spa massage it was so good and relaxing

breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

the room service was delicious, with a good choice of options and the portions were very generous

breakfast quality is not at the standard of the hotel

they upgraded us and gave us a free drink at the bar whilst we waited for the room to be ready

was no spa on premise which i thought i saw advertised online

spa was not what i expected

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

room service menu and options were excellent

our room was ready for an early check in and we were upgraded to a suite. nice!

restaurants, breakfast time, fitness center, spa location,

spa treatments of course not, that s obvious

the spa is luxurious, yet pricey

breakfast food is rich and delicious

rooms, wonderful views, a privileged location next to westfield mall, an large and modern gym, the cleanliness