late check in (7:00pm) & spa booking was ignored by the staff & i missed the chance to get a message because of

staff, the pool & spa facilities, the food was amazing and the overall exclusivity in such vibrant location

location was great - the spa was amazing - i had one of the best massages i have ever had.

the spa is below average

the spa was beautiful and i had the best massage i had ever had

hotel offers complimentary limo tours, upon availability the spa is of good very high quality, and cost is

there is a lovely sauna and steamroom at the spa that is complementary to guests, and was lovely after a long

staff at this hotel are exceptional from concierge, reception, house cleaning to pool and spa staff

the swimming pool is not very large, but very comfortable due to the heated water the restaurant was adequate

room service is very attentive

were so friendly and accommodating, great location within walking to everything on rodeo drive, spa was amazing

the spa was wonderful to lounge and full body massage

my wife looks forward to your dinning and spa opportunities and spending a little time sitting in your beautiful

the swimming pool is ridicolois even the spa area

did not like the swimming pool are , the spa & fitness

the spa would not refund my friends reservation or even allow us to use the 400 dollars he spent for

have a few things that we enjoy and was missed informed , we were told that there was a pool & spa (hot tub or

was forced to change with all my stuff in the spa upstairs

finally, they will charge you extra where you can utilize only for food and not to use for laundry or other

location and cleanliness. room service staff and valet were amazing.

spa servi es not available for guests unless booking multiple days in advance

comfortable rooms (although outdated) the gym is awesome and there is a nice spa on site

gym/spa and pool first class bed & pillows outstanding - room excellent

the spa needs an upgrade

to the pool we found out that we have to walk through the lobby, out of the hotel, through the spa entrance,

we had a spa massage it was so good and relaxing

gym could be larger

double espresso coffee us$16 each at breakfast

breakfast was wonderful and the staff thoughtfully provided a cake / pastry for our anniversary

breakfast is popular among los angelinos and you find many people just coming for it

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

pillow menu , i have neck problems and they charged me no show at spa even though i cancelled 2 hours advance

digital tablet ordering system in the room lacked some details when it came to ordering spa services and in room

spa- too small of a change room and poor set-up overall

the view was nice. the spa was good.

spa was not what i expected

to use alternative swimming pool and spa you had to book ahead which is irritating on a 2 day trip

was no spa on premise which i thought i saw advertised online

the rooms are in great condition, the bar at the pool level is very good.

public facilities such as gym, pool, lobby were great. room was disappointing and shabby.

the spa is luxurious, yet pricey

spa treatments of course not, that s obvious

restaurants, breakfast time, fitness center, spa location,

hotel, beautiful room which was immaculate, stunning bar in entrance with live music

quality of food (breakfast) marginal

great spa and pool

spa and treatments were really great

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (ardor)--their milk bread and

understaff ! impossible to get a coffee in the lobby no room service empty minibar

room service options limited

spa prices seemed a little excessive- wish i could have visited the sauna without having to pay a

are very comfortable , the hotel itself very iconic and had a lot of heritage , it has amazing spa ,pool and

i was expecting the spa to be more bigger and more luxurious. the spa services were great.

the spa and pool and the comfort of the loungers and room

perfect, we stayed for our honeymoon and they were so accomodation with an early check in and a late check out

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

* the spa massage was overpriced for the quality

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

we were given comp passes for drinks and get a free pedicure (with a spa service)

a very nice complimentary gift is the free access to the equinox gym just around the corner - simply love this

comfortable beds, great pool and spa area. the location was perfect - close to ucla campus.

excellent view. spa pools are awesome

great bar and restaurant on site with room service is always a plus

hotel has a lovely welcome area, beautiful courtyard pool, and a unique escher-esque wing with a jacuzzi

(there's one in the gym

only complaint. room over the bar can be loud.

room was clean and well maintained, the staff was lovely, and the terrace bar was fantastic

service in the terrace bar was repeatedly really slow

the pool is really tiny

the new gym

the evening and morning bar staff ignored us for minutes on end

bad room service attitude

perfect location; great pool and food

room service is non-existent they, don t answer the phones or pick up

room service was great.

the spa was broken so we didn't get to use it. but no biggie

the amenities and the spa hot tub at the queen suite.

the pool and the spa are not in the same area.

jon finds a way to fix the problem by providing us the description of suite room with a spa hot tub that we

booked the spa tub room through booking

spa was very exclusive and a premier experience

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

the swimming pool could have been a bit warmer

drinks at the bar are outrageously expensive and made me resentful.

we stayed in a patio room near the pool and i recall that the pathway to it was a little scruffy in

hollywood boulevard - modern hotel - big room with nice view to the hollywood sign - beautiful spa area - friendly

couldn't find the spa but that was probably my

the clean, quiet pool, excellent bar offerings, comfortable bed, great location

asked for an early check in and didn t get it and our room wasn t even ready at the regular check in time

loews staff is very kind, the hotel s gym is quite good and the ovation complex is something that makes the