good location but didn't dare turn on the spa bath as it was very noisey

booked one of the 3 bedrooms with a,spa bath, so relaxing ,extra large bedroom abd bathroom

was amazing, much bigger than expected, bathroom was also huge and the spa bath was lovely

was good, we had dinner last month when we stayed that was excellent , the room with spa baths are amazing

lovely room. great spa bath. fantastic cooked breakfast thanks.

lovely pool and spa facilities

the breakfast was delicious and the spa facilities excellent.

the water pressure in the spa showers was poor.

spa was a lovely treat

the cotton milk spa was worth every penny

the spa was clean, spacious, and quiet and i really liked that it stayed open until 10 p

the spa and pool areas are great

room was extremely spacious

the spa facilities and staff were excellent

is amazing vintage style rooms is big and comfy there is amazing spa honestly i like everything at this hotel

parking free to residents- gold dust in hitchin

had trouble with the wifi

bar facilities really let the standards down running out of many drinks when knowing they were

excellent location. beautiful building. convenient parking. very helpful staff.

easy check in and ample parking but you must register your car

free spa access, beautiful grounds, helpful staff

spa was great and swimming pool

a great price and the use of the fitness spa facilities

the health spa minutes around the corner was so relaxing and available each day at no extra fee

quiet location and the spa next door

spa and pool

shower was stunning bathroom was spacious and had a big mirror to get ready in

bathroom spot less good clean towels , nice spa facilities good breakfast and a lunch definitely recommend

comfy beds adequate gym and pool with spa pool and sauna/steam room a bonus

everything. gym and spa facilities. food. location. staff.

would hv liked a spa and pool

in restaurant was undercooked and cold give back to kitchen but was the same when it came

staff on duty were excellent to me from reception to room service credit to west lodge park

over kitchen with extractor fans buzzing until 10

not sure why not pet friendly

health club and spa .breakfast

the ladies at the spa give fantastic service as well and are very accommodating, neelam gave me a great massage

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

pool and spa facilities difficult to find (bit of a maze), for a 4* expected more variety with breakfast,

free access to the spa and pool which

such a comfortable stay for work , had a holiday feeling about it with spa and restaurants/bar

spa a little busy but then it was saturday afternoon but feels just like a leisure centre not a spa

the spa side (sauna/steam/jacuzzi/pool) had a great atmosphere, with nice dim lighting

great friendly staff , excellent location for the hospital , spa was great