distance to downtown and gym, sauna and showers were clean in the spa area

the staff was super nice and the spa was a great plus! room was clean and location was good.

kids running in a suite above us

lady at the front desk said they were out of laundry detergent and had no idea when they would be getting some

very clean, wifi is strong

spa pool

we enjoyed making use of the spa pool

kitchen, separate bedroom & groovy decor

the location is convenient with easy access to downtown, and free parking is a big plus

parking was tight

spa cleaning in the washroom.

we stayed at the parkside spa hotel before the coast hotel and the latter suffered by comparison

there is no room service the hotel should offer brewed coffee in lobby for paying guests

can t / don t want to walk, no problem complimentary shuttle to town and water taxi dock right there

wifi was not good from a laptop, however it was fine with iphone and ipad.

the wifi signal was good but we kept losing the connection.

was not provided with wifi info

experience, from the decor of the rooms, to the way the staff is dressed according to the era, to breakfast

scones are not breakfast for kids and there were no coffee served

we had to take an early ferry the next morning and this was very convenient for a single night's stay

was a little confused about the spa and how to get there, the signage wasn t very clear

you get a discount on the spa and the tea house if you are staying here

on the property, there is a brunch mexican restaurant, a spa with fantastic massages, a bike rental shop, and

i wish i had time to try the spa or massage rooms

for a little relaxation time, but i was really able to do it because the check in time is @4 and spa closes @

room location was great, on the ground floor just near the spa & pool, bed was very comfortable , nice furnishings

-we are spa people and they had a lovely hot tub

very good covid-19 friendly use of spa and gym facilities

location was good. we loved having the pool and spa to relax

i did not bring my gym clothes , booked spa services elsewhere, and didn t realize breakfast was included

chose this hotel on location and the need for the spa area, the steam and sauna but it is inaccessible

love the spa facilities, the courtyard coffee shop and that they are pet friendly.

the gym and spa area was way too nice. i spent way too much time enjoying it!!!

i had a sports massage at the spa and it was excellent

great pool and spa facilities. super comfy bed. staff very friendly and accommodating.

the gym and steam room closed very early

dining room, balcony bar and lounge rooms all beautiful

location, great ambience, the room and bathroom were classy and everything worked perfectly, wifi excellent,

so kind so helpful so knowledgeable and have a willingness to help that is bar none

the gym and change room facilities are excellent

swimming and spa pools a bonus

the spa is quite small and in need for renovation.

everything you thought you needed was there; pool, spa , exercise room, two game rooms etc

- nice rooms - nice location - nice spa - good price - free shuttles

spa and gym good

the flowers are fabulous. spa was nice. room was very nice and large.

the pool and spa facilities were amazing

the spa and the onsite patio restaurant !

pool, spa and sauna was excellent

oh the spa is amazing as well and the gardens will blow your mind

lastly, i never expected to get a kitchen on my room

location was great. laundry was available.staff was nice( very)

what a great stay in and a terrific breakfast included with included bacon and a great assortment

as always, breakfast!

the location first of all. the breakfast was excellent. room service was prompt and efficient.

pool and gym were closed for

can't think of anything. might have used the pool, but it is not heated this time of year.

were friendly and accommodating, quiet room, very little traffic noise, relatively well-stocked kitchen with

keys activated again and there were only some spider webs in one corner of the ceiling above the kitchenette

gym / workout room - the tv actually worked

great location, clean, nice indoor spa area

the pool and particularly the spa were not very clean, the door to the terrace was impossible to open, and when

the pool was a bit cold.

laundry facilities have been out of order for quite some time, i don t think they are planning on

coffee machine in room wasn't working. room service phone line wasn't working.

pool & spa small but very clean & windows let in morning sun

liked, the room size, the kitchenette and associated amenities, the closet and other storage spaces, and the

in the victoria area would highly suggest you do the buffet breakfast down in the metropolitan bar and grill

i very much liked the pool, jacuzzi and the gym

parking was a bit of an issue

spa treatment. pizza restaurant. outdoor pools.

they are currently in the middle of a remodel of the spa but you really could not tell

the minerals pools and the spa were amazing

spa was superb

really enjoyed the spa and the outdoor hot pools - a visit is included with a stay at the hotel.

breakfast that joanne prepared was fantastic

i am celiac and for breakfast every morning she freshly baked gluten free muffins

welcoming, accommodated early check in

made me delicious breakfast

the place is marked pet friendly and we warned her of our arrival with our dog in a private message (that she

beautiful property in nature, excellent restaurant and service and fabulous spa facilities

also, there was a big spa bathtub in the bathroom

the amatista spa (amatista signature treatment i highly recommend) is for her to get a break from busy life

the property was succesful at promoting the rest of their brand, such as the amazing amatista spa products in

had spa day, dinner at jacks, pool, hottub time later

bay resort & spa is fabulous, our stay had everything that we needed (view, service, amenities, pool, bear,

spa tub really hit the spot.

spending an extra night would have given us more time to enjoy the pool and spa facilities

- spacious rooms

had a spa treatment and was very disappointed because i could hear people talking and laughing throughout

the pool and spa were refreshing

parking was tight, pool was out of order during our stay.

the pool and spa were refreshing

the pool and hot tub were great late afternoon/evening activity and dinner in town was just a few

breakfast was amazing the pool was great

there was a guest laundry too which was a bonus

was not prepared for my pet friendly reservation, blamed the error on booking

suite has a wonderfully equipped kitchen with a comfortable sitting area and separate bedroom

loved the excellent breakfast and wonderful staff running the breakfast service

convenient location free parking

our room was very clean and warm, with a spacious bathroom

the pool & spa were wonderful and spotless

pool and spa were in excellent condition

spa was a little walk from our room on a chilly oct evening

great location and rooms. loved the on site spa and pool!

the marrowstone suite in particular was awesome with the fireplace and private hot tub

the bed was very comfortable and the bathroom and kitchen were large