nice entrance, excellent rooftop pool (only cold water), 24x7 minimalistic gym (minimum required machines are

late check out, buffet breakfast was brilliant,

wifi was sometimes poor and disconntectd.

friendly staff, good facilities- free airport shuttle, free wifi, gym, pool, bag storage, good soundproofing,

friendly efficient staff. good facilities, pool and gym particularly.

big spacious apartment and nice rooms. pool & spa were a plus!

the building looks amazing but some of the inside needs updating and repainting several pieces of gym epuipment

the gym was hidden away but looked like it had not been used in years

the kids enjoyed the gym, playing on the pool table and table tennis

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

the hotel also has a spa facility for an extra cost, right next to the pools

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

spa pool

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

great that hotel has a pool and sauna

the swimming pool and sauna usage is easy

the swimming pool was large and very well maintained, and even in february the water was warm enough to enjoy

ants- get everywhere too much chlorine in the pool - irritated kids skin.

we also appreciated the pool and sauna

spa and rooftop pool

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

the spa breakfast was excellent

seawater spa was amazing

the facilities in the gym/spa were excellent.

we were looking for 5 nights late summer sun, and wanted to just chill out

a room with a view of the ocean, and being able to walk from the pool to the beach

everything was beautiful, the staff is amazing, especially elio. breakfast was various.

nice breakfast and a lovely 5 course dinner each evening

the pool and bar facilities were private but had secure direct access to the beach and the coastal path

wifi signal not worked so good in our room, need to stay near the door many times

the gym was recently renovated and well equipped (only towels were missing from the shelves and water

staff particularly welcoming, friendly & helpful, all except the bar staff

we have to buy wifi if we need internet

the mini golf was good fun, quite difficult

the spa was excellent we had a couple massages and a facial very good and enjoyed it

a pot of real filter coffee would be good for breakfast, instead of the machine coffee.

the gym was appalling. nothing worked and there were odd barbells.

lovely outside area round the pool - like

second, the tiny gym area is too basic

gym indoor leisure spa and everywhere is totally immaculate

the roof top bar, jacuzzi and spa are lovely

husband couldn't use spa because the lift broken

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

is excellent, the view is spectacular and the swimming pool very nice even if the jacuzzi wasn't working

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out

live evening music was packed so had to sit inside with competing bar music

the beach is right in front of it, it is clean, the room is large and they have a varied and good breakfast

breakfast selection was the same every day in unique lounge

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

spanish, french and german

more seating to relax in spa area after coming out of sauna and steam room

pools and spa were so nice that they clearly competed with the beach of maspalomas

spa & facilities are lovely, high standards

spa treatments were very

staff were lovely, the entertainment team was great, and the kids had great fun

private pool and main pool

breakfast had plenty of choice - continental and omelette, fried and boiled eggs to order were hot

some of the staff didnt want to engage in any talk at all, a lady working at the bar during the day wasnt at

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

com as they are too small and inferior compared to some other hotels with spa facilities

had breakfast and dinner included with my reservation

was great and value for money, restaurant offered many choices and quality was high pool bar food was lovely

little investment in the gym could transform it massively, right now it is a basement with no actual space to

for him it was something normal i've asked him about the spa and there was no spa

the staff were very nice and helpful, the breakfast was so good, we also got free entry to the gym and everything

the only thing we didn t like was that the pool could have been cleaner

the breakfast was better than most with a chef preparing eggs to your order

15-20min walk to the beach in playa del ingles, but there shuttle buses offered as well

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

good parking, not too far from restaurants

welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a

the bungalow we stayed in was outdated the kitchen didn t look at all like the pictures and needs to be

great breakfast clean rooms nice staff

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

spa bit expensive.

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

beside this, there are multiple shops nearby with good prices: spar and dino

(big tvs, great wifi) balcony overlooking the beach, with sunshine all day

some very small ants in the kitchen at times despite keeping it clean and food free.

super fast wifi, which is really rare on the island

the kitchen was well equipped, the bed was comfortable with plenty of extra pillows and the bathroom /

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

beautiful room and view! breakfast and dinner very good!

maintenance scheduling: some maintenance work disrupted the tranquil pool area

the plants in the atrium needed to have the dead leaves picked out of them, the plants in the pool bar needed

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

the spa team (separate from the main hotel we re a bit

good gym and spa and very helpful staff in all areas

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

i had a couple of massages on the spa with sven

spa / gym area quite small

an crockery an microwave not much spoken english but all was well an resolved the best was laundry cleaning lady

a very nice breakfast inclusive on our stay ample parking there is a gym and small pool sun lounge area

2mins both superb on site weight room was well equipped (if you like that sort of thing)plenty of parking

near the airport, late check-in, ample parking area, nice breakfast, very friendly host.

on breakfast rules or hours (in the end we missed it the next day because of this); or wifi etc strong mold in

nothing really, apart from the wifi was a bit slow.

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david

good place with pool and bar

pool area and the bar and restaurant

kitchen had only very basic equipment. location was a few kilometers away from most things.

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong

spa was nice but not value for money in my opinion

is great, love the spa area, staff are all fantastic

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

everything good except spa partially closed

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

breakfast was truly wonderful with an amazing selection of fresh fruits, yoghurts, juices as well

wonderful pool

very clean and nice hotel. staff is very friendly. breakfast selection is superb.

only improvement i can suggest is to add a couple of additional machines to the gym areas, to cover all the

- no coffee machines in the room - gym and the spa is extra

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

no spa or any sauna/ steam room available

the theme, the rooms, the central bar area. also reasonably priced

the garden and pool area are even better than a botanical garden

from the pools, spa and gym, there is not much to do

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

room comfy and spacious

there many times and hope to return again great breakfast, nice clean rooms, a lot of pools, nice spa (for extra

and then there s the spa - just paradise

the spa (at extra charge) is delightful with special areas such as the womb room perfect to relax in

we didn t end up using the spa although it looks unreal, we tried to book in today as it is cloudy but the

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

but we visited the hotel spa which was wonderful and really very nice

great spa experience

the spa was really wonderful and the staff were excellent

lots of lovely swimming areas and an infinity pool which was freezing but views amazing

spa facilities could have been better. half board did not include non alcoholic drinks.

spa room looked like it hadnt yet been

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

just loved everything, the hotel, the staff, the food, the pool views, location, level and quality of service

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

well equipped gym and biggest plus, a pool that was actually heated sufficiently that we could swim

nice pool and spacious rooms

warm pool, the kids was in it for hours

we had booked only breakfast, but you can also pay on the night to add dinner as well, which we did a few times

resort set in the style of a traditional spanish villa

all the facilities to enjoy your stay: several pools (including silence pools), a very good spa with fabulous

spa was excellent too

spa package was nice

loved the spa and everything else

spa was fabulous.

we thought the spa was included but found out when we arrived it was not

despacio spa was excellent

spa water a bit cool.

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

pool looked most inviting, but it was, not surprisingly, too cool

breakfast was a highlight i especially loved the fresh-squeezed orange juice and the caramel

on one side, the breathtaking caldera; on the other, sweeping vistas of the golf course and the island s

location is perfect - quiet, the oldest spanish golf club just by the corner

poor and same everyday, bad smell in the room, no wifi - only in the lobby, bathroom need a refresh - dirty

the rooms are clean and comfortable, the daily room service was very good

parking spacious

wifi needs to be better.

poor wifi

it was relaxing, tranquil and we enjoyed spending many hours by the pool

service, rooms, the massage in the spa and food was truly amazing

the spa pool and area was incredible - the warm salt water was beyond fantastic and the jets and water

plenty of space despite being a large hotel

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

were friendly especially aida and bonus was an upgrade and complimentary spa use and

room on the first day, would have liked a fresh bottle every day as we had to buy water from the spa ( short

no tea/ coffee making facilities in room. outdoor pool not heated.

decent breakfast

delicious breakfast

fantastic staff: gave me an ice bucket for cooling drinks we had had to buy out because no bar (no fridge in

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

property was amazing, spacious and with everything you will need

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

the spa shop inside the complex was super convenient and had everything we needed

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

the food was good, but nothing to brag about and the spa was just ok.

hotel need to have spa menu on their website

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

nice spa area

location, big rooms and a very good breakfast

the spa in the hotel was

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

i would recommend the spa

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

we loved the spa area especially in the afternoons after a day by the pool