nice spa area

we had a very romantic couples massage at the spa to celebrate our 25th wedding anniversary

hotel need to have spa menu on their website

the food was good, but nothing to brag about and the spa was just ok.

great for kids

market was great to purchase food and snacks, the beach club and spa is beautiful and wonderful

finally, the fitness room and the spa require you to be above 16, which with a teen we found excessive, and

the spa was well equipped with everything you would expect in a hotel, and there was also a cafe inside

would recommend the beautiful spa on-site spa in the beach club

property was amazing, spacious and with everything you will need

com say comes with a spa and hotub

was lovely and so relaxing had everything we needed spa gym, the staff were friendly and helpful

the spa was lovely. breakfast buffet was lovely and the staff were very friendly

love the spa area, there is a very calming effect of the water falls on the rocks and plants

came in september the staff of the hotel could not have done enough they were very friendly, the spa and gym

if the spa is included in your booking

lady at the spa reception was really great but it's very complicated to book the spa, not all rooms have access

plenty of space despite being a large hotel

service, rooms, the massage in the spa and food was truly amazing

we really enjoy using the spa and the pool there, so if you want a heated pool away from children (apart from

rooms spacious, modern and comfy with large balconies and basic self catering equip

such as the spa and the new infinity pool area were not open as promised for our time

having a massage and spa and a jacuzzi -ac only cooling -long way and lot of stairs to the beach but you are

spa/massage facilities were not ready yet (and won't be for a while)

the spa wasn t open (dec 23), though advertised

very helpfull in what ever you ask for, food very good, accommodation very good, facilities & spa very good,

really need to pick up one thing that i don't like--lobster is frozen very long time , not fresh; spa costs 19

spa which i spent many hours in

the spa could use a bit of a refresh and the massage was a bit meh, not very impressed.

to spa was at extra cost and quite pricey

we loved the spa area especially in the afternoons after a day by the pool

was excellent and great value, the pool area was very clean with plenty of sun loungers and the spa area was a

the spa was reasonably priced - the massage provided by agata was superb and the free indoor spa pool

i would recommend the spa

the spa in the hotel was

spa water a bit cool.

we thought the spa was included but found out when we arrived it was not

with several pools at different levels, including the infinity pool, rooms with ocean views, spa and work out

sergio in the spa was very professional and patient when teaching

despacio spa was excellent

i enjoyed the most was the pool and relaxation area, the spa is excellent, and the breakfast was great quality

warm pool, the kids was in it for hours

from daily bingo and workout classes in the pool, to the tiki bar and huge gym, as well as fun and helpful

not many options for breakfast but location and facilities were perfect

3 great pools and lovely kids

pool area and the bar and restaurant

lolo, raul at the reception are very efficient, the staff at the bar and restaurant, ayose, diego, edu, david

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and

staff outstanding especially david the lovely bar manager

kitchen had only very basic equipment. location was a few kilometers away from most things.

spa package was nice

spa was excellent too

spa was paid and indoor pools were also paid

great location and loved the spa facilities

loved the spa and everything else

spa room looked like it hadnt yet been

i enjoyed the pool areas, the spa (a lovely massage) and the morning yoga/pilates classes

spa facilities could have been better. half board did not include non alcoholic drinks.

the bar staff in the rose bar were great, a real show of creating and presenting the cocktails

have an indoor gaming room (pool, table tennis), gym needs some free weights and maybe 1 pool can be a bit more

beautiful hotel, lovely ambience and loved the african theme. felt like a spa hotel.

no spa or any sauna/ steam room available

- no coffee machines in the room - gym and the spa is extra

there are multiple pools to choose from, one is in a shape or a ring around an 'island' with a bar and 'beach

the water was too cold for my kids so we ended up only using the pools once or twice in eight days

breakfast was good, dinner too

nothing more you could need for the breakfast with friendly sarah making sure you had everything you needed

breakfast with wide range of food and super eggs freshly cooked however wanted

peace and quiet, the beautiful swimming pool, jacuzzi and surrounding gardens together with the comfortable

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

but we visited the hotel spa which was wonderful and really very nice

the spa was really wonderful and the staff were excellent

great spa experience

in the room, ac is set to a minimum of 22c which didn't bother me but is worth noting, spa costs extra (around

unique breakfast was a la carte( excellent) dinner experience not so

the maspalomas dunes nearby are breathtaking

lobby with amazing fragrance, spacious room and bathroom, very comfortable bed, black-out blinds, discrete but

room comfy and spacious

it has many restaurants and shops nearby and has a number of swimming pools, jacuzzis, a gym/spa and plenty of

and then there s the spa - just paradise

welcoming of the hotel staff was excellent, the spa was very nice and clean, there was a great breakfast selection

comfort, service, pool, food, peace, being able to eat all meals outside with wonderful view of the mountains

pool management of beds.

around the pool at the hotel end could be better - the pool bar staff should walk around the perimeter checking

beautiful swimming pool, excellent food and most of all very friendly customer oriented attitude

perhaps a larger spa area with more sauna choices could be a future improvement, however, the existing facility

the spa was an added bonus, with complimentary access to steam room and jacuzzi for whole family to

there were multiple swimming pool areas, gym and spa facilities, also access to the beach, where you can find

the spa could have been a bit more luxurious and friendly.

we also liked it that there is a small spa - when the weather was a little chilly we enjoyed the steam bath

as in you pay 1 price and should be able to use all of the facilities for free such as the spa and wellness

is great, love the spa area, staff are all fantastic

from the cold,relax ,eat well,sleep,swim in there many heated pools and pamper yourself in the spa & feel strong

facilities, gym and spa are of high quality

spa was nice but not value for money in my opinion

my only request would be to open the spa earlier and

to the spa was not advertised

spa only had 2 things on menu available and spa lady didn t understand english to adapt massage

wonderful spa

our twin room was overlooking the pretty harbour was quiet and spacious with lovely rituals products

got a bottle of bubbly, a cake and a spa voucher for my birthday, lovely gesture

the spa is wonderful and offers a wide range of treatments and hydrotherapy pools

there was always a friendly smile and help whenever it was needed, gym, tennis, spa and games room added to

we had massages at the spa which were really good and reasonably priced

the massage in the spa (ask for maria) was very good

less live music, spa pools closed and all inclusive so expensive now we went for breakfast only, ate and drank

spa bit expensive.

they have a small shop on site but there is also a dino and spar supermarket less than 5 minutes walk away

4 adult only swimming pool with spa facilities, gymnasium, minibar great breakfast.

beside this, there are multiple shops nearby with good prices: spar and dino

it was amazing. the staff was amazingly nice. the spa area very pleasant!

the breakfast 10/10 the staff amazing the rooms so clean the spa amazing the gym very good overall this hotel

ception, restaurant and spa) was super nice and adorable, breakfast very good, there are 2 pools (one with kids

it was a bit far stretch from the beach, but it was still walkable. the spa costs (17 ) extra.

ve visited gran canaria many times and stayed at radisson blu spa and resort many times too

we loved the bungalow - comfy beds, spacious kitchen/living room, access onto grounds which are spacious and

all-inclusive deal i would have wanted free popstickle for the kids during the day

you have small kids the water park is great as long as you don't look at the water

is good inaf nathink was bad to us maybe parking but we was lucky find space straight away

didn t work there usually (chef didn t know how to prepare dishes on the menu, people at the bar didn t

for him it was something normal i've asked him about the spa and there was no spa

more frequent shuttle service to beach

pool area with enough sunbeds for everyone, lovely breakfast, very nice staff, excellent gym next to the hotel

beds were comfy and pool areas lovely

the staff were very nice and helpful, the breakfast was so good, we also got free entry to the gym and everything

spa treatments were very

some of the staff didnt want to engage in any talk at all, a lady working at the bar during the day wasnt at

cold bar drinks reasonably priced

breakfast had plenty of choice - continental and omelette, fried and boiled eggs to order were hot

splash pool freezing for kids - barely used

wasn t obvious how to find the spa, i forgot there was a spa until my last couple days but i couldn t find

com as they are too small and inferior compared to some other hotels with spa facilities

you ended up waiting for quite basic elements of your breakfast

was very comfortable, great pillows, fastastic shower, wifi very good, standard of food excellent, air-con worked

swimming pool and gym were also excellent facilities to avail of

the spa team (separate from the main hotel we re a bit

you can choose to spend time by one of the 2 out door pools or in the spa or even a short 10/15 min walk to

good gym and spa and very helpful staff in all areas

the spa was too small

spa / gym area quite small

the siam spa and the treatments were exactly what i needed to relax and switch to holiday mode

can just suggest to raise the temperature of the water in the spa by one or two degrees

pools and spa were so nice that they clearly competed with the beach of maspalomas

more seating to relax in spa area after coming out of sauna and steam room

spanish, french and german

live evening music was packed so had to sit inside with competing bar music

very clean and stylish in parts, lovely staff, good breakfast selection, useful and helpful late check out

location room size pool towels in the room on arrival

location is excellent, and the breakfast was plentiful

gym lacked a bit of equipment

the multi jets showers in the spa weren't working at that time, would be nice to try them

the roof top bar, jacuzzi and spa are lovely

had two treatments in the spa and highly recommend

the spa is something else and the jacuzzi is amazing (jacuzzis actually cus you have at least 6 types

food, super location really close to the beach, gym equipment, lovely indoor spa and rooftop terrace had great

the spa was excellent we had a couple massages and a facial very good and enjoyed it

received a room on 6th floor with a good view, breakfast was very tasty and variable. the

lovely outside area round the pool - like

food at breakfast, lunch and dinner with great choices

were a little hit and miss, most were very polite but the pool bar man seemed a little grumpy

we have to buy wifi if we need internet

was a little rude, can t take drinks or food to room we got stoped and told off like some kids

wifi not free

the gym was recently renovated and well equipped (only towels were missing from the shelves and water

not many varieties on the bar food menu

the facilities in the gym/spa were excellent.

the spa breakfast was excellent

spa and rooftop pool

thallasso spa pool is something everyone should experience

was perfect, the room was clean and spacious, shower was great, food was tasty and loads, great variety

wifi was only in the reception area

breakfast was excellent

nice breakfast and a lovely 5 course dinner each evening

location right on the beach, fantastic ocean view, very good breakfast, nice pool area with two pools, spacious

breakfast variety is good enough, it was not boring and everything was fresh

the swimming pool and sauna usage is easy

all day pool, sauna till 00

great that hotel has a pool and sauna

think they have to improve the cleaning and spread the wifi signal better

excellent views even from the pool

not a spa hotel: it's very child friendly

we were moved to a self catering bungalow and by way of compensation were given a spa voucher and dinner in

the hotel also has a spa facility for an extra cost, right next to the pools

i also loved the spa which is in the hotel but semi open with views of the sea and sun beds,with a heated pool

so many kids... pool was wat too busy so we ended up using the spa for some peace and quiet.

big spacious apartment and nice rooms. pool & spa were a plus!

noise from pool bar at night

we were given room #001 and it was on the very ground floor, near the laundry, view from our window wasn't

the area around is very quiet, nice little bar outside the supermarket be warned very hilly steep walk

also the room service was a bit poor, even if we put the card on the door for simple service in 6days we

the front bar was lovely very welcoming the rooms were spotless

wifi was sometimes poor and disconntectd.

sauna is a really nice touch that is also free of charge like the gym

friendly efficient staff. good facilities, pool and gym particularly.

very close to gran canaria airport and the free shuttle bus to airport

lackness of wifi in the rooms

position in the mountains with fabulous views of the coast, the view from the room over the pool to the golf

location is perfect - quiet, the oldest spanish golf club just by the corner

breakfast was a highlight i especially loved the fresh-squeezed orange juice and the caramel

wifi available mostly only in shared accommodation space

wish we had more time to enjoy the outdoor space and gym

the gym is not really in a good state

very pet friendly

friendly staff, cosy and clean place to stay. very good breakfast

on breakfast rules or hours (in the end we missed it the next day because of this); or wifi etc strong mold in

so traffic can be a bit of a nightmare at end of the school day when the parents pick up their kids but just

the staff the room the pool the breakfast the location

location , nice ground floor room , good room amenities , good car parking , breakfast was fairly good

parking is easy at the hotel

quietish, decent view, good breakfast, friendly staff, good parking.

nothing we didn't like but more crockery in kitchen would be useful.

super fast wifi, which is really rare on the island

) - washing maschine/tumble dryer out of order, don t excpect to do laundry

everything you need in the kitchen

some very small ants in the kitchen at times despite keeping it clean and food free.