we loved the staff in the entrance, the spa masseuse and everybody really

excellent hour time for breakfast, really early in the morning, thanks.

breakfast was good. room was decent size. facilities were modern and decent.

the guys in the kitchen got us plates and a pan to be able to cook, they were really kind and useful

hotel is really well equipped with restaurant, bar, sauna and gym which is super convenient due to the hotels

location good on the road to bogota. breakfast mediocre

the indoor pool.

swimming pool is not cleaned frequently.

they advertised a spa and restaurant but no one was ever in the restaurant

the room, with a private deck, fireplace, plentiful hot water, and king-size bed, was well-appointed and

and the security guy helped us with firewood for the fireplace

breakfast is extremely basic

down cabins terrible hot water dont take credit cards so you have to bring a lot of cash breakfast is weak gate

room service would also be

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

fast check in, helpful staff, breakfast for free, parking.

it would have been nice to have a few dishes and dish soap for the kitchen

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

complete with kitchen

and easy check-in process, room was perfect for what i needed, even has a kitchenette for longer stays but wasn

the gym was a great addition and they have a little of everything except for bands

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

they have a spa with sauna, jacuzzi and massages

the breakfast was disappointing and the spa prices were high

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

also the spa was quiet good

there was no wifi, which was really bad because i had to work

very tasty food (breakfast, dinner)

hotel rooms with the fireplace

delicious food (dinner and breakfast)

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

the wifi password that was in rooms didn't work during my stay.

spa are a nice and staff very friendly

the spa and the view from the pool are unbelievable

the spa bath in the junior suite was amazing after a long day in bogota

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

more amenties in the kitchen, like bowls and glassware. more towels.

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

old closets and kitchen

design, great room service, kindness treatment to the trip guest

need to update studio information like the phine numbers and wifi passwords

also i couldn't get hold of the beautysalon for spa and hair service

the gym and spa facilities are old and uninviting

room service meals or asian food at the bar are disappointing

room service too slow

one of our friends had requested laundry service and it wasn't delivered as promised

kind staff, clean and parking available

kids friendly

wifi, horrible loud road, i could not sleep

the hotel needs parking. you solved my problem efficiently.

didn't like that there were children (group of football kids and their parents and coach that didn't took care

the restaurant and bar serve incredible food and drinks

the wellbeing spa is right next to the gym and it s not relaxing at all.

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

location, nice little gym with sauna and steam

breakfast included was good but needed a little more variety

breakfast selection could have been a bit better

the breakfast was delicious and plenty variation.

breakfast buffet drop quality and quantity

with wifi, after an afternoon troubleshooting they finally changed me to another room

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

friendly staff at check in. spa had the best steam room i ve ever used

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

the spa is amazing and the pool is great as well

the only thing - spa facilities a bit old. otherwise everything was perfect!

spa was okay but the shower s ceiling was falling

spa was a nice surprise

best breakfast i had in my life. nice rooms. clean. friendly staff.

the free transportation , the view , the clean room, clean sheets, the staff, the breakfast , i highly recommend

kitchenette facilities for self catering