swimming pool is not cleaned frequently.

location good on the road to bogota. breakfast mediocre

the indoor pool.

we loved the staff in the entrance, the spa masseuse and everybody really

room and breakfast

wifi is good

and breakfast was excellent

breakfast was quite good

hotel rooms with the fireplace

delicious food (dinner and breakfast)

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

they advertised a spa and restaurant but no one was ever in the restaurant

solutions to something that was not my problem but they were good people, they worried about our breakfast and

breakfast is extremely basic

it is pet friendly but they do not ask the pets owners to clean their pet's excrements

the fireplace

it would have been nice to have a few dishes and dish soap for the kitchen

fast check in, helpful staff, breakfast for free, parking.

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

parking inside the grounds

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

having to go to the store to get laundry detergent

and easy check-in process, room was perfect for what i needed, even has a kitchenette for longer stays but wasn

complete with kitchen

they do not provide laundry detergent nor is there a dispenser onsite

they have a spa with sauna, jacuzzi and massages

the breakfast was disappointing and the spa prices were high

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

there was no wifi, which was really bad because i had to work

very tasty food (breakfast, dinner)

also the spa was quiet good

the wifi password that was in rooms didn't work during my stay.

spa are a nice and staff very friendly

the spa and the view from the pool are unbelievable

the spa bath in the junior suite was amazing after a long day in bogota

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

more amenties in the kitchen, like bowls and glassware. more towels.

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

we definitely liked it very much, and the fact that there's a kitchen and you can cook if you want

old closets and kitchen

design, great room service, kindness treatment to the trip guest

need to update studio information like the phine numbers and wifi passwords

also i couldn't get hold of the beautysalon for spa and hair service

the gym and spa facilities are old and uninviting

room service meals or asian food at the bar are disappointing

room service too slow

one of our friends had requested laundry service and it wasn't delivered as promised

kind staff, clean and parking available

kids friendly

wifi, horrible loud road, i could not sleep

the hotel needs parking. you solved my problem efficiently.

didn't like that there were children (group of football kids and their parents and coach that didn't took care

the restaurant and bar serve incredible food and drinks

the wellbeing spa is right next to the gym and it s not relaxing at all.

spa location was poorly indicated in both the site and the lobby

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

location, nice little gym with sauna and steam