that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

no hot spa at the pool

the pool and spa was closed and there was no info about that before booking

the gym equipment is worn out and outdated

wasn't clean and room service not good, all the locks inside the suite wasn't working, some power outlets was

room service took forever to come to our room and the temperature of the water on the shower

spa staff conceiige

really except maybe the spa operation at check in, there was a mix up with my massage booking but the manager

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

the spa was also excellent

room was spacious and the bathroom was elegant; the food and service at play was fantastic, and our

we loved the spa tub

i like the distance between days inn and the casino

bit run down and our room was in the basement where we walked by the maids doing laundry in the laundry

luggage and stuff through the stairs parking has $15 fees wifi is so slow, we didnt use it breakfast is offsite

cleanliness was my priority because of my kids and it exceed my expectations

a lovely hotel with great spa and pool

the spa staff were not the friendliest but i do not blame the hotel itself for that.

bed was cozy, room was clean, spa was perfection, staff was so nice

amazing pool and spa on location, clean and beautiful place

with spacious rooms

comfortable beds, spa tub and a great shower. loved the falls view.

the room was well-maintained and the spa bath was a fantastic experience

were told that an early check in was possible

loved the outdoor patio with fireplaces and muskoka chairs

the band was really good in the bar but ended til early.

the pool was cool and the spa to hot for me.

we did not get time to use the spa /pool facilities etc to comment upon those

pool area looks nice but we didn't go as there were so many kids jumping in it didn't seem relaxing

kids came free for breakfast though it mentioned only for 2.

wide lobby ,quiet atmosphere, active area, surroundings with restaurants and coffee shops ,the pool was really

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

spa bath

the spa bath was an added bonus too

beds,the view,and the spa was my favorite

i booked one with a spa bath, but the room design was a magnificent surprise

the pool and spa are very nice

we love the view from the room !!! and the pool and spa .

the spa tub jets were weak. no coffee maker in room and no decafe in the coffee stop downstairs

the pool and spa were perfect for our kids

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the

i like the location. the hot spa tub it was amazing.

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

the spa , swimming pool, and restaurant

minutes from the casino and close to

we had drinks by the fire in the bar area

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

i felt that i paid too much to upgrade the gym picture did not match the miserable actual gym

breakfast was great with a wide variety of options

good breakfast, pool, personal of course!!! and excellent place nearby the falls

walking distance to clifton hill, casino, and restaurants

no breakfast was provided or included

worth it staying value for money, so clean and friendly staff close to casino . awesome

amazing location which is centre of casino, clifton hill, club7

wasn't any breakfast

the pool and spa area needs cleaning :)

frigde, microwave and laundry area these are main necessities in a place where you really need to stay for days

wifi little sloe.

the swimming pool was very cold

no refrigerator. no laundry on site

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

water for the spa couldn't hot enough

also having the jacuzzi spa tub in the room was just the icing on the cake

spa tub was amazing, big clean rooms - amazing location only a 2 min walk from the main town and

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

rooms are very big and clean, spa and restaurant on the property

amazing property and service! also spa and restaurant were outstanding!

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

spa is on deck for round two

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

nice spacious room

whirlpool spa inside the room was awesome

we had a room with a spa tub and would of liked more towels.

the gym could have been opened earlier for those of us who get up early.

parking

great room, beautiful breakfast. free parking.

there were no ice machines working, we couldn t get through to order room service

didn t like that we didn t know breakfast wasn t included, that wasn t made clear when booking.

great room, beautiful breakfast. free parking.

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

vending machines were all closed, no clean towels everyday, pool and spa was closed

the spa tub how close it is to clifton hill

the swimming pool was perfect for kids and a spa for us to relax

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

no hidden charges, plenty of parking available, good breakfast, secure and convenient

loved the breakfast, hot and cold and we were able to make our own waffles

lots of parking

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

there was a group of people bringing their kids to a hockey tournament and although the kids were quiet, the

staff & spa was closed.

breakfast lovely staff shame when checking in that we weren t told the spa wouldnt be working for duration of

swimming pool and spa areas, arcade area, convenient location

the kids were running and yelling in the halls until 1:00 am

it was clean and comfortable. we liked the pool and the mini golf. the breakfasts were very good

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

broken elevator, ice machines and the spa has been broken for 3 or more years

amenities offered like the spa were broken the pool was small and the sauna was horrible

good breakfast, nice poo, free parking

the pool was lovely and warm

the room is not very clean they need to improve cleanliness and the wifi is not free

beds weren't comfortable ( person preference i know) the television didn't work properly and the wifi only worked

sleep and bath also wifi

the kids as well as us parents loved it

room are not clean, wifi also is not free and the parking also need to pay

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

great pool/spa area

the spa was close

pool and spa needs improvement

earlier access to the water park

parking

great bathroom, comfortable beds and very good wifi connection

clean, modern, gym

comfy and pet friendly

) the breakfast is outstanding - only place i ve seen with mini waffles & two kinds of waffle batter

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

good pool and spa facilities

spa tub was a delightful experience and the bed was comfortable

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

loved the spa tub