spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

with spacious rooms

a lovely hotel with great spa and pool

amazing pool and spa on location, clean and beautiful place

the spa staff were not the friendliest but i do not blame the hotel itself for that.

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

broken hot tub broken sauna broken gym

wifi issues and tv not working.

no laundry room on site, but there is a

walking distance to clifton hill, casino, and restaurants

wasn't any breakfast

no breakfast was provided or included

amazing location which is centre of casino, clifton hill, club7

paid an extra $30 for breakfast when we booked which consisted of a banana, juice box and a granola bar each in

the pool and spa area needs cleaning :)

breakfast was good, although my kids were hoping for eggs, which weren't available

most hotel allows half an hour to an hour early check in

breakfast was very good

breakfast always a major positive , swimming pool, cheap but good guest laundry facilities , great staff

is a great location, the big spa tub was great

also having the jacuzzi spa tub in the room was just the icing on the cake

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

water for the spa couldn't hot enough

upgraded us to a spa room no questions ask and no extra money when they realized they had book our room for a

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

i like the location. the hot spa tub it was amazing.

the spa , swimming pool, and restaurant

room service and front staff was awesome

you have to pay alot to do laundry

the room was well-maintained and the spa bath was a fantastic experience

comfortable beds, spa tub and a great shower. loved the falls view.

indoor pools full of kids, yikes (kids pee in pools) why can't one pool be for families and one pool for adults

pool was very nice to relax in and have the kids play in the family pool

pool with kids/ preteens jumping in and playing very loudly

amazing property and service! also spa and restaurant were outstanding!

rooms are very big and clean, spa and restaurant on the property

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

spa is on deck for round two

we had a room with a spa tub and would of liked more towels.

nice spacious room

whirlpool spa inside the room was awesome

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

i liked the close proximity to the casino

we loved the spa tub

brilliant and the pool was a bonus too

ac was very nice, room service kept knocking all morning, even though the front desk knew we had asked for a

pool was accessible and not right beside the main road

wifi was crap. tv didnt work.

the view was spectacular and the spa bath was huge. clean friendly staff and very helpful.

room was spacious with large windows, and we had an excellent view of the falls

rhe spa was so clean

the pool and spa were perfect for our kids

the location and spa jacuzzi, also the front desk staff was very nice ud83dude0a

the spa is really nice too

spa wasn t working properly.

i booked one with a spa bath, but the room design was a magnificent surprise

spa bath

limited use of spa facilities. you need to pay extra to make full use of spa.

was fine except not being able to use the spa facilities

the swimming pool was perfect for kids and a spa for us to relax

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

vending machines were all closed, no clean towels everyday, pool and spa was closed

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

the pool was cool and the spa to hot for me.

we did not get time to use the spa /pool facilities etc to comment upon those

charged for breakfast for the kids and also parking

nice view, clean, and good location from the casino.

location was right across from the falls. walking distance to restaurants and casino.

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

broken elevator, ice machines and the spa has been broken for 3 or more years

amenities offered like the spa were broken the pool was small and the sauna was horrible

had to go to reception twice and also call room service to fix

had a courtyard room this time, first time ever while staying here, it was so loud as soon as breakfast started

the watching my kids play cards with me and my kids love walking the window bridge to the water park and

were given a block of rooms at a courtyard, and they provided a movie night for the kids

my room was ready for an early check in. that’s awesome.

court yard lots kids running around

kids totally enjoyed the water park

pool and spa needs improvement

great pool/spa area

the spa was close

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

grab bar to get up from low toilets - need more space to put down toiletries in bathroom - need stool to

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

loved the spa tub

good pool and spa facilities

nice spa bath

no hot spa at the pool

the pool and spa was closed and there was no info about that before booking

wasn't was what shown outdoor pool not open gym under repair and restaurant wildfire closed sunday and monday

i liked the hotel staff and the pool. the price was right, would definitely be back.

and our hotel door was ajar opened and it seemed it had been left like that the whole day after room service

the kids had a pool and arcade to keep them occupied

no room service from restaurant

gym very nice

kids were excited about the pool being open until 11am and opening at 8am

in the pool don’t bring vest for kids.

didn't get to go to the spa but will next

the spa was closed

wifi in my room

wanted to have access to the free wifi, they said i can't because i am not checked in

the pool and the room service

room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

i didn't like there wasn't a step stool to get in and outta the spa tub

nice staff room service food was delicious

price of food and room service and food was crazy

my kids enjoy over there

enjoyed spa and swimming pool

the pool & spa were great

the pool and the spa is wonderful, great location

the pool and spa were so nice. everything looked and felt clean.

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

that's a rare find for this price and really helpful when traveling with kids

lady in the breakfast bar could do with etiquette /customer care training as i thought she couldn't get rid of

my kids loved the indoor pool and the breakfast was great the rooms were decent size

enough cooking pot but had only 1 fry pan and no plates as full kitchen service what i paid

kitchen staff was wonderful and sherrie the lady that cleaned the rooms was also very friendly