amazing modern hotel with tons of perks inc the games room and gym with spa facilities

lovely welcome, nice clean layout, room was great and enjoyed the spa nearby.

we will be back and will make sure of the spa and treatments

bottles with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool

the spa was lovely - again, in another part of the complex but less than a 5 minutes walk from the

wifi got connected but wasn't working in room 19.

wifi in the room - there was none. bigger glasses for water in the room.

helpfulness of the staff, unthreatening lounge and bar areas to sit and read in.

wifi in the room can be weak in places . fine in bar area.

clean, lovely big room (junior suite), beautiful old building, good quality breakfast, excellent parking

just a standard sleep in hotel there is swimming sauna and spa it was amazing and it's even open till late

the spa service is excellent, and for us it was included in the price of the room

the spa was amazing. just such a lovey cozy xmasy feel. looking to come again soon

very clean place, i loved the spa and swimming pool.

great swimming pool spa and gym and friendly and kind staff

the spa and breakfast was lovely

the area being closed as it was a monday; the restaurant were able to accommodate walk ins, the spa was great

spa facilities

i'd happily return, especially with my friends for a spa day, as the facilities and surroundings were very

rooms in spa cramped lots of children and families using spa but not enough space for changing 40 plus

spacious room, good spa area, good activities.

it's a shame we did not get there in time to use the pool and spa area as this looked good

and children using and playing in the 'spa' laughing and shouting

the on site spa and activities.

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a

were not properly informed about the conditions of bringing over a pet

pat friendly hotel however they did not have any pet facilities

hot breakfast good and staff at breakfast lovely

the cost for our pets was expensive at 25 per pet. made it a very expensive room.

plentiful parking

the spa itself is small but great amenities with a range of things i've not seen in any other spas, not

only complaint is i feel if you re booking a room, access to the spa should come with the room

thermal spa was great and the rooms were well set out and comfortable

the staff were so helpful and the spa was an incredible experience

spa and pool looked nice - need to make time to use next time

pool warm but spa baths could be warmer

champneys flip flops on arrival, large pool, good spa facilities, staff friendly, food very tasty, rooms are

from the friendly, kind and professional staff to the room overlooking the waterfalls, the spa facilities and

bed was very comfortable. spa is amazing.

nothing was to fault at all spa facilities are amazing