thermal spa was great and the rooms were well set out and comfortable

spa the food atmosphere great few days.

only complaint is i feel if you re booking a room, access to the spa should come with the room

the spa was closed for some reason

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

the on site spa and activities.

it's a shame we did not get there in time to use the pool and spa area as this looked good

is trying to be something it s not ie a spa facility- with buyagift vouchers we thought we were going to a

love staying here, in the hot weather the swimming pool and spa are fantastic.

spacious room, good spa area, good activities.

the spa staff were unbelievably rude

the kids enjoyed the swimming pool

free parking and nice breakfast

no option for a continental breakfast

kids bed had broken slats

bottles with ice for our day at santa pod will definitely stay again and hope to make use of the spa and pool

the spa was lovely - again, in another part of the complex but less than a 5 minutes walk from the

we will be back and will make sure of the spa and treatments

lovely welcome, nice clean layout, room was great and enjoyed the spa nearby.

amazing modern hotel with tons of perks inc the games room and gym with spa facilities

champneys flip flops on arrival, large pool, good spa facilities, staff friendly, food very tasty, rooms are

pool warm but spa baths could be warmer

from the friendly, kind and professional staff to the room overlooking the waterfalls, the spa facilities and

nothing was to fault at all spa facilities are amazing

bed was very comfortable. spa is amazing.

i didn't try the spa facilities but next time i will

the health spa facilities, the room

and a friend stayed here for a weekend break, we was a little disappointed that the spa and pool closed earlier

facilities such as swimming/spa and gym made getting up in the morning exciting

spa facilities excellent ud83dudc4c staff very friendly and helpful let us check in

i wish you had a spa !

room and spa facilities

the spa and pool are included in the hotel stay so another great perk

gave info on service they had in the health spa on arri al so we dont miss out

ah,was disappointed no spa as mentioned in some reviews i read,and

liked that there were spa facilities and that there was a pool

pool and spa was lovely

the pool and spa was lovely, very relaxing

floor at swimming/spa area needs to be cleaned more often as this hasn't been touched for few

an amazing hotel with swimming pool, spa and gym included; i'm so grateful for the receptionist who help me in

wifi got connected but wasn't working in room 19.

large room very clean good breakfast real good value bar staff very friendly

brought our dog so the room was a dedicated pet room, unfortunately it smelled quite bad (damp or something else

40 to find the bar closed, staff member just clearing up, not willing to allow us drinks even though we were

parking off road

spa available but we didn't use it

immaculately clean beds,airy rooms, great breakfast and so close to the venue we were visiting, super value for

staff very friendly, welcoming and helpful big comfy bed great shower lovely bar area great breakfast excellent

that the bar was so quiet (i was the only person there), a bit of atmosphere would have been good

facilities, gym etc

to not like, really, the man behind the bar couldn t pour a pint to save his life lol, but it s a hotel at

had trouble with the wifi

the restaurant and breakfast areas were very nice especially the library

the next day we had a wonderful breakfast with that great bacon that the brits have

the bar closed to soon we came in to find it closed

a great price and the use of the fitness spa facilities

i really enjoyed being able to use the spa facilities

the spa was fab- and the staff there too

the health spa minutes around the corner was so relaxing and available each day at no extra fee

hotel reception said wrong opening times for the swimming pool, because we were told that spa closes at 9pm on