staff- extremely helpful and accommodating, location- peaceful and serene, amenities- spa and sauna, room-

communication : i wasn t informed that one had to book the spa more than 24h in advance

4) the swimming pool is with natural water, but needs a better cleaning on the walls

the kitchen over all was very dirty

we ate our meals at the terrace and we even did our laundry and hanged it out on the terrace

good pool / spa facilities

spa was really nice, very relaxing

breakfast was very rich, the spa and pool area was very relaxing and clean

spa facilities, bedrooms, views

breakfast had variety and good quality excellent spa with sauna, turkish bath,

the hotel has a nice spa area with an outside pool and great view of the valley

tables were not very clean ud83dude0falso, i paid for a room with a spa plan because i was told that nothing

the spa facilities were very dated

mini-golf)

the quality of breakfast was good

was sad that it was a sunday and bar and dining room were closed .

hotel has a great rooftop bar/breakfast area

the front desk was not able to explain to me how the laundry service worked

the breakfast and the food in the bar were very good

good breakfast, nice personal

spa and pool was shut presumably due to covid.

wifi in the room was a little problem apart from that i really loved the place will be visiting

wifi was poor for the duration of my stay. some of the food in the restaurant wasn't very hot.

parking area behind and back side of building a bit unkempt

i liked the location, easy parking. the room was spacious.

apesar de todos serem muito prestaveis, seria necessario mais uns quantos, por exemplo na zona do spa, que ficava

write reviews, but i had such a great night at this hotel that i feel it should go commended: spa facilities,

espaco limpo e acolhedor; camas confortaveis; mimo de boas vindas; funcionarios muito prestaveis;

comfortable, clean, nice spa for the weary traveler.

such a great night at this hotel that i feel it should go commended: spa facilities, delicious breakfast, friendly

comfortable bed, spacious parking, fast wifi, view from the window, very good breakfast and of course the

lots of parking space

there is a swimming pool

indoor pool had to be booked in advance; we did that both days and it was great - had the pool to

places in the hotel were dirty, like outside and close to the swimming pool

the spa facility and pools are most excellent and provided us a memorable stay and experience

everything! it was amazing but the spa is the best part.

our visit, some parts of the spa were undergoing repairs, including the river view, one of the outdoor pools,

the included breakfast, a lot of quality foods and choice, the spa and pools were beautiful and the food served

the facilities; the restaurant; breakfast; the spa was incredible and super warm

the spa facility is terrific, large rooms, incredible breakfast

very spatious and hot

spa area / indoor pool was a bit small.

breakfast was very good, with local products, with

pool was great, pool bar for drinks and food were delicious

spa needs improved cleaning

a bit old. the spa facilities were unavailable. no upper sheet.

some of the spa facilities were not available

the temperature in some parts of the hotel was cold and breakfast was not very varied

outdoor and indoor swimming pool and gym are all nice

excellent spa gym and pool facilities

staff, excellent customer services, awesome views and facilities, i loved the spa and the

spacious and modern, great location away from the busy centre but only a 10 minute walk away, by

spa & fitness

good breakfast and a nice spa area make this a great choice for a stay in aveiro

the spa is nice to have when you are on holiday

very friendly staff, good location for our trip and spa facilities were nice

reception and spa staff were so helpful

enjoyed my stay - thanks to all the team and specifically to sonia from the spa for her professionalism and

the spa is great and the staff was very kind

spa very small but tastefully done

the spa is delightful

the spa is lovely, including a sensory shower, steam room, sauna, jacuzzi and pool

hotel is beautiful and the spa was amazing

the spa area is also very relaxing

the hotel bar was closed. the lights in the spa area did not work. the hotel needs updating.

the spa and pool

very nice hotel with good rooms, nice breakfast and the spa is awesome

spa area was basic but sufficient - decent pool, small but well functioning sauna & steam room

the facilities themselves including spa is pretty outdated but

spa is very nice, but not very big and sometimes got crowded and there was no enough beds and

we were able to use the spa and have a massage

clean, spa and amazing breakfast

staff bernardo in reception and claudia in spa are brilliant they make the guest stay even better and also the

spa facilities very good

- contact the guest on the day prior of the arrival by sending the information about spa treatments and the

- far too many children in the spa heated pool relaxing zone, they should have a separated space, can't relax

spa was lovely

wish we had known that we had to book the cooking class and spa massages earlier or they could have accommodated

everything was perfect. food spa ambiance.

very poor wifi. heating didn't work.

breakfast was really good ,staff really helpful and welcoming

gym available

good wifi

plenty of parking space, internet

the spa is very nice (but have just one thermal pool)

spa - which isn't a spa but more like a medical place

the showers in the thermal spa deserve some renewal, as they are dark and musty

the antique hall of the spa is a beautiful space

have to pay for spa and fitness area: that should be state on the profile

the spa pool was too cold considering the season and the fact it is a spa fa ility.

amazing spa treatments and historically unique building

unfortunately the spa and the outer pool were out of order, although the hotel has an enormous potential here

beauty of the palace and the quality of the spa facilities were outstanding

the swimming pool and spa are incredible, and the breakfast is good