2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

no food by pool

that bar is only open on weekends ud83dude2c

beautiful view, nice pool, friendly staff, hotel is gorgeous

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

because we were only staying overnight we had not time to try out all the facilities but the pool looked

it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being

room service is overpriced but i found especially annoying the

room service stuff in the hallway up to 2 days without being picked up

the bar hours are non existent

wifi connection not very good

spa on demand, receptionist was not well trained.

the gym room and heated pool are nice

the room service and kitchen have great dishes, and the staff is always very attentive

i enjoyed the swimming pool

swimming pool

spa facilities are an add on with an hourly rate

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

the restaurant and bar needs to work on their menu

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing

is expensive and bar is also expensive

rooms are very nice. staff very helpful. spa was excellent.

spa was not working

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

so beautiful, food is great, spa was relaxing, location is good

spa dosent be for the residents it s open to every one and dosent have space and dosent have pool

location was great, we didn't try out the breakfast but we hear it's very good

piano bar area was closed, not even allowed to walk in and sit, not to drink just to hang for a while

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs

the bar could be bigger though

it has a great indoor swimming pool with templated water which is awesome and there is plenty of underground

everything! except because of covid pool is closed.

run, careful and safe, valet parking, room service

the bar was under construction

rooms are spacious and comfortable with great wifi

wifi works perfectly

room service took forever

if you stay the 8th and 9th floor have their own breakfast bar it awesome

com description, there s only one inside pool, no outside pool to swim

the gym and pool

pool always crowded with kids

poor wifi connection no breakfast old facility

the wifi is excellent

girls at the starbucks bar are rude they need a little more training

very old gym equipment

instance in our room the lever on the toilet was flimsy and the lever actuation was not the best, room service

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location, good parking lot, nice pool, great atmosphere

location breafast was good nice pool

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

few spots for parking lots

wifi, noise isolation

close to park fundidora they allowed us to do an early check in

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

gym , swimming pool and location

i like that it has a bar and restaurant on the entrance

the pool and gym

sink and shower in the room had a bit of a drainage smell, the pool needs keeping up, the tiles are coming off

oh and mini bar was empty, so couldn't even grab a drink

mini bar (completely empty

dirty pool, no pool side service.

the nice outside pool should be not restricted to use morning and evening

) and room service process is rather 1 star than 5 stars (what you pay for )

room service and kitchen served us a nice meal

room service

the gym was also great

if i had to mention an issue, it's the wifi and the low 720 mp transmission of the television in the jr

room service and kitchen served us a nice meal

location was adequate, but parking was very difficult

big rooms, great breakfast.

air conditioner is too noise, breakfast is too simple

the parking is a bit tight. it's a struggle to get in unless you have a compact car.

the breakfast was much better than a typical continental breakfast; freshly made eggs dishes in a