also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

where was the pool?

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

good location, private parking, free wifi, good breakfast buffet. some restaurants at one block.

was no a good wifi signal in the room i stayed originally

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

renovated property, clean and modern with onsite parking.

the pool and gym

the rooms were nice and the room service quite good.

parking button was not working and my husband got shocked when he pushed it but they fixed it right

staff at bar gave excellent service even thought it is not well organized.

wifi, it's frustrating slow or it goes on and off, i've asked multiple times to no avail in 3 weeks

there was no refrigerator in the room. breakfast buffet was expensive.

breakfast was great as well as location

wifi was horrible in parts of the rooms

breakfast buffet was good but dinner a la carte was poor. lobby a bit cramped. pool was a joke.

i like everything about this hotel the pool the restaurant the lobby

meals room service ends up early every day

finally, the room service came to knock and open the door around 9

shame the bar closed over christmas

location was great, we didn't try out the breakfast but we hear it's very good

especially the wonderful breakfast buffet

equipment in the gym did not work properly

small parking lot

the speed of the elevator very fast but funny for my kids

gym equipment a bit dated

there is a pool and a playground for the kids

gym is outdated, but will suffice for a short stay

left your place is so good little more fitness not towels on swimming pool

continental breakfast was included and good. the staff was extra friendly.

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

spa facilities are an add on with an hourly rate

not a functional drop area and entrance for guest parking is not well signaled, in the

no pool or bath service not so great at bar everything closed at 600pm on sunday

the room and it's interior was awesome. the room service was excellent.

spa was not working

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

rooms are very nice. staff very helpful. spa was excellent.

so beautiful, food is great, spa was relaxing, location is good

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

spa on demand, receptionist was not well trained.

wifi service should be free

breakfast buffet was very good

the breakfast was delicious, and the staff was very kind.

also, on sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used

valet parking is very difficult to connect with

no elevator on first floor, and there s no direct access from parking to the floor

extremely nervous to go to monterrey (i ve never been before) but now i want to go back with my kids

food and bar need improvement

wifi connection not very good

pool always crowded with kids

work room thermostat didnt work properly bed was extremely lumpy extremely noisy (guests fault) room service

the gym and pool

very expensive laundry with 3 days delay on delivery and unpleasant machinery smell on clothes upon receiving

they host a lot of events and the lower floors (including where the bar and business desk is) can get very

the attached restaurant was the best part, the included breakfast was delicious and the best

big rooms, great breakfast.

breakfast wasn't good.

breakfast was good!

air conditioner is too noise, breakfast is too simple