i wanted a spa treatment and day one i couldn't find anyone to help me, i went to the spa several times, there

buggy, spa massage and breakfast were really good.

personal at reception and spa were very friendly, some of the rest should learn

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

spa (from the treatment to the kindness of the employees) and the restaurant food (which was always

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

breakfast was bountiful.... located near la paz park, great for kids

the bed was comfortable and pool, jacuzzi and cantena were added perks that we used and loved

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

in this hotel we had the best breakfast of all our stays in costa rica

excellent location, great breakfast, friendly staff

the breakfast was also very good

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

the wifi is always great, the rooms and the service and breakfast are great too

cleanliness. great staff. perfect location for walking. safe parking.

extremely hard beds and pillows. bad wifi connection. slow service in reception.

good and stable wifi

super helpful staff, especially esteban in parking. what a star!

spa bath, location, food and terrace.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

the facilities listed a spa but there wasn't one.

wifi connection not working well in the top floors and breakfast restaurant

lots of storage space, breakfast was okay, and having a spa and gym was nice.

booked it for the spa

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

gym and sauna have to be reserved in advance

nice bar and atmosphere. very helpful reception

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

it is high energy and the girls are all very attractive and friendly behind the bar and also the kitchen is

socializing in in the restaurant and bar was enjoyable

free breakfast. pretty ladies . happy hour

) with spa pool

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

spa bath was unfortunately quite dirty with soap scum

room service was good

we didn't get to try the breakfast

the pool water is warm and the pool is sheltered the room is basic but spacious the staff are all

pool temperature was cold, only kids would go in.

great breakfast and great staff

was well priced and had included breakfast as well as a gym and a pool, only spent one night there prior to our

i liked it that they had toast for breakfast.

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

irregular hot water irregular room service needs updating

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

friendliness and able to not choose breakfast

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

the room service need to be more concentrated to clean rooms after previous guests

the spa and pool area was freezing... we could not use it because it was too cold

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

no spa options and a variety of menu

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

prices are too expensive! room service food and beverage menu was not available in the room!

was okay, but we tried room service one and it was pretty dreadful

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

the room service tried to take cargo and service as well