pool area

the pool was great! the room service and staff made this stay even better!

good wifi

was perfect;cleanliness of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool

so if sleeping 4 adults or bigger kids, it may pose a small issue

my fiance dropped of key to the room at the spa to give after my appt

the spa staff were skilled as well as polite, and even provided tips on where to find the best

there were no spa appointments available

-24 hour gym

our kids didn't want to get out, neither did i

building is a bit dated and free wifi connection wasn't

wish the bar on the main level was open more ambiance and music

wifi didn't work for a few hours tons of problems, when we told staff they said that they would

the location and the gym was not too bad. towels were not provided at the gym.

wifi didn't work properly, we didn't have hot water at first, had to call the front desk to fix it,

zen spa was also great, relaxing and the therapists very helpful

i booked a 55 min massage at their spa for my birthday

there s also a spa on that floor as well

lovely spa services

zen spa facilities and restaurants

loved the spa massage

we made them at the desk directly with the spa and two days in advance

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

pool/beach hours suck

the spa was amazing

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something

spa is closed due to covid

lots of amenities (pool, pool bar, beach restaurant, spa etc) and lovely professional staff

we had several spa treatments, which were great

loved the beach access, multiple pools, spa services, and the pleasant staff

casino, spa or gym as advertised

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

did not like that reception people at the spa refused to show us the sauna and when we started to ask questions

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

is always wet, bathroom and kitchen outdated, water only works at certain times

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including

i had a room where the kitchenette & bathroom were stuck in the 1980's while the bedroom space was fairly modern

stayed there for 3 nights, june 2024, the pool was closed the whole time and wifi doesn t work