casino, spa or gym as advertised

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

loved the beach access, multiple pools, spa services, and the pleasant staff

the beach, pool and spa were clean and beautiful.

is always wet, bathroom and kitchen outdated, water only works at certain times

seen mildew in ceiling in kitchen, bathroom

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including

the lobby isn't open either, mainly used for lounging, also they state on booking that there is wifi available

spa is closed due to covid

the spa was amazing

we had several spa treatments, which were great

lots of amenities (pool, pool bar, beach restaurant, spa etc) and lovely professional staff

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something

so if sleeping 4 adults or bigger kids, it may pose a small issue

the pool area is very nice, they have ping pong for the kids

the gym was close. the pool is too little for the hotel.the parking is too spensive.

room, bed, pool, gym, location.

on day 1 i asked for room service daily

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

there were no spa appointments available

hotel and excellent for families with kids

the pool the beach the the location the staff was the best . will be returning !

of the activities around the pool area never happened for kids even after asking about them and being told they

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus

my kids loved the water slide.

the wifi included did not work at all

multiple pools and a swim up bar is a plus

loved the spa massage

we made them at the desk directly with the spa and two days in advance

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

zen spa facilities and restaurants

zen spa was also great, relaxing and the therapists very helpful

lovely spa services

there s also a spa on that floor as well

i booked a 55 min massage at their spa for my birthday