staff, bathroom. no wifi

location and the pool was decent enough. i'd say

the pool, nice decoration

excuses all the time for poor service, internet that never worked, dirty swimming pool.

inconsiderate staff, dirty pool, very ordinary conditions for a pretty high price

staff was very nice, large pool area with bar service, the food was plentiful and tasty, good value

the wifi is horrible, i couldn't connect to the wafi..

breakfast, lunch and dinner meals were consistently averaging being 20 minutes late everyday

the staff is friendly and i like the fact that they offer dinner, breakfast, and lunch.

non-stop music in the pool

amazing food, service, and spa

i had to mentioned one small detail the bar and kitchen closes too early even if it s a weekday it should

pool

traditional paisa breakfast. freshly made and delicious.

the speakers next to the swimming pool sometimes were too loud.

the hotel has seen better times, very few staff, bland food, terrible wifi, terrible tv options

location, fantastic pools and sights

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

too noisy for rooms next to the pool

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

good swimming pool and playground

pool area including, trees, gardens, and structures especially at night with accent lighting

from the manager , the pool nice and the bartender very nice person,the food very good and the breakfast was

wifi was not working in the wood cabanas

receptionist area is located next to the bar and pool, next to areas of social gathering

the pool guy's service was exceptional

new facilities and the pool were very good. the staff is amazing!!! very friendly and helpful.

property, great food, great music and vibe, nice cabanas, nice pool, overall great

amazing pool, and the food was amazing. the staff were all very attentive.

breakfast was delicious but the service was not good

no hot water on shower low pressure on water vanity. need more cleaning ud83dude29 on pool

grounds with local fruitbearing trees and swimming pool excellent.

pool is too small for the amount of people

the pool and game rooms were also a lot of fun

wifi was very good in the entire complex

convenient parking on site, bar by the swimming pool

they charfed me full price for kids

the pool was so nice to have as the days were 98f, our highlight was the staff, front desk was inviting

santa fe is hot so the swimming pool was a welcome afternoon distraction

the breakfast was a little lacking in flavor and coffee selection.

pool and breakfast!

great location and great price. pool was nice. breakfast was delicious.

great location in centre of town and fab pool to chill in after a hot day's

pool, the cocktails, the beautiful comfy rooms, the service, walking distance to the main plaza,

the pool was fabulous and super clean

), and that swimming pool is a perfect spot for relaxing

very nice place, great pool, good breakfast nice rooms

the rooms, pool area, staff, this hotel is really attentive to any requirement you have during your

we felt safe walking at night with the kids but you can get a moto taxi (tuk tuk) to take you if you don’t

were missing some days the fruits at the breakfast

breakfast needs to be improved. no fruit, bad coffee.

i liked how there was a playground on the property for kids

having the swimming pool to ourselves

wifi access only in the reception/lobby area

i was on the sixth floor and the ascensor wasn't working, that i had no wifi in their most expensive room, that

need to improve wifi modem location. not reaching properly all hotel places

poor wifi, shower disfunctional, no desk in room

no wifi

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities

the gym

there is a small gym with brand new equipment

no breakfast included in booking

breakfast is 9 /10 , the french toast, eggs benedict was super delicious!

the spa and the jacuzzi were inoperable

great service. staff was very helpful. location is perfect, great breakfast and gym.

the wifi was bad. one of the jacuzzis had the water drained out by a guest, i was told.

in pet fee

poor wifi, tv is not working. staff doesn't speak english.

lack of wifi and the size of bathroom is too small

breakfast

hotel is clearly overpriced: it is very noisy because of bad windows, breakfast is really bad

great location, good breakfast, good staff

plus breakfast was not good, bath was too small