2 nights, facilities could use more cleanliness overall, but the staff, food, spa and overall experience made

the spa los arruyos, which is part of the hotel was definitely a highlight of our stay

no food by pool

that bar is only open on weekends ud83dude2c

beautiful view, nice pool, friendly staff, hotel is gorgeous

it needs some upgrades and the bar and food were mediocre

pool needs to be refurbished, many opportunities

because we were only staying overnight we had not time to try out all the facilities but the pool looked

it is an indoor swimming pool and we were woken up by the kids that started swimming and having fun while being

room service is overpriced but i found especially annoying the

room service stuff in the hallway up to 2 days without being picked up

the bar hours are non existent

wifi connection not very good

spa on demand, receptionist was not well trained.

the gym room and heated pool are nice

the room service and kitchen have great dishes, and the staff is always very attentive

i enjoyed the swimming pool

swimming pool

spa facilities are an add on with an hourly rate

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

the restaurant and bar needs to work on their menu

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing

is expensive and bar is also expensive

rooms are very nice. staff very helpful. spa was excellent.

spa was not working

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

so beautiful, food is great, spa was relaxing, location is good

spa dosent be for the residents it s open to every one and dosent have space and dosent have pool

have fun, however noise was so loud across hallways and within the hotel rooms at 3am that our kids had a hard

oh and mini bar was empty, so couldn't even grab a drink

) and room service process is rather 1 star than 5 stars (what you pay for )

dirty pool, no pool side service.

the nice outside pool should be not restricted to use morning and evening

also, pool table on the first floor was awesome

they host a lot of events and the lower floors (including where the bar and business desk is) can get very

if you stay the 8th and 9th floor have their own breakfast bar it awesome

pool is indoors and has jacuzzi which is great for rainy days

pool always crowded with kids

room service and kitchen served us a nice meal

room service and kitchen served us a nice meal

the gym was also great

views of the mountains around from the pool is dope too

if i had to mention an issue, it's the wifi and the low 720 mp transmission of the television in the jr

room service never showed up air condition never worked that well

the indoor pool was wonderful

small parking lot

the speed of the elevator very fast but funny for my kids

of the mountains, conveniently located 1 block from microplaza, 3 blocks from subway station, pool, jacuzzi,

the pool was a bit too small, if they could enlarge it, would be nice

do not like valet parking in general ilike to park my own car

big room size, nice hotel staff, very centro location, fast wifi speed.

run, careful and safe, valet parking, room service

the bar at the hotel is very nice, lady mixed one of the best martini's ever

breakfast choices and cousine can be better and of higher quality

room service took a while to bring us the needed items on the first day of our stay

room service, restaurant and bar are just great and affordable

wifi wasn't great periodically times out

staff at bar gave excellent service even thought it is not well organized.

breakfast wasn't good.

free parking fab bed and bedding

air conditioner is too noise, breakfast is too simple

big rooms, great breakfast.

there was a gym, excellent kitchen in my suite and free bottled water

location, good parking lot, nice pool, great atmosphere

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

location breafast was good nice pool

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

specify on the booking the age of my kid, however during the check in i have to paid for two kids under 13 as

good location, private parking, free wifi, good breakfast buffet. some restaurants at one block.

wifi signal was weak not many channels on tv.

also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there