10 minutes walk from metro, free parking, out from madrids old town

the kitchen was poorly equipped; in particular, the absence of a kettle and a toaster was inconvenient

we had an apartment which had kitchen with all the facilities

communal area with laptops, gym and a rooftop terrace

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

were no room service facilities, no information about wifi or hotel or local facilities in the room

wifi poor and no coffee facility in the room

the reception staff went out of their way to make sure that our pet dog was able to stay with us

were no room service facilities, no information about wifi or hotel or local facilities in the room

free parking pet friendly clean

more choice in cafe bar would be good.

lovely park just outside for the kids to

family room was big , kids loved it.

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say

the wifi isn't good unless you get the one you must pay for. nothing else to complain about.

lots of kids running around, doors banging, kids screaming until midnight

breakfast buffet was good but a bit pricey (average compared to other hotels, but just pricey

booked this hotel to enable an early flight to hamburg

30 ) and got a packed breakfast

close to airport. dinner was above average. breakfast selection outstanding

it includes free use of gym, spa and swimming pool

breakfast is excellent

offered us a to go breakfast the day we were leaving as it was early before the buffet was set out

we were travelling with kids and booked two rooms asking for neighbouring ones

close to airport and close enough to city; able to do early check in.

spa was not hot

lovely out door swimming pool and spa area

spa is very small, can be updated but it was ok

facitlities were great, the spa and pool were great to use especially in the madrid heat

spa area is great, water in hot tub not hot enough, but other than that, the steam room was great

finally, the spa facility was a wonderful way to complete our visit to spain

rooms, very clean and spatious

family room is really comfortable, spa is nice

the spa was a good value

the gym and spa are available in the building

spa pool wasn t operational

, restaurants very expensive , only pool open in spa area

very helpful staff, early check in was facilitated and any request helped with

there was no note on file about me bringing my pet, even though i put it in the reservation a month before

spa pool wasn t operational

tasty breakfast with a nice variety of options

receptionist late at night was very rude and we had travelled for hours in a car through the night and couldn

the bar closed to early at 10.30

no complains or extra bills :-) the breakfast table was really nice, for example with good bread and fresh

wifi did not work and we were told too many devices in hotel logged on

generally good facilities including spa available for hotel guests

the spa was closed on a summer weekend and there is no pool.

spa is open for 16 years and older. also in the weekend the fitness is open at 10.00.

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the

free shuttle service

didn t like that there was no spa availability, and the timing was not right

de cafe , gel de ducha y champu , toallas de ducha y toallas para la piscina incluye una hora de spa gratis a

small, but nice spa on the roof

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

staff was v friendly, kitchen well equipped and spa was lush.