spa changing rooms need improving

no wifi in room

also the swimming pool it s tiny, just for kids

ample parking is available too

isn't a real issue but the parking at night would benefit from a couple of lamp posts, it was a bit too dark

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast

location, cafe, restaurant and spa treatment all wonderful. friendly and professional staff.

really lovely bathrooms and great that it is pet friendly

reasonable wifi

staff very friendly and helpful. huge tv in room. great spa facilities

clean , tidy , relaxing, staff helpful . spa treatment lovely breakfast brill

i would prefer more flexibility regarding the childrens use of the pool (hours, spa etc).

literally everything. the room swimming pool sauna spa everything in general.

comfortable,clean large room and large bathroom/shower.large tv. and pool/spa all good

down to the spa facilities we noticed the fire escape door was blocked by 2 hoovers on the other side ofthe

spa was the only disappointment

spacious apartments (photos don t do it justice)

unfortunately the spa was booked so if you are planning to stay make sure you book early.

have to sign a form so there's no come backs if you are ill we didn't do the swimming poole or spa so can't

the size of the bedroom great breakfast friendly professional staff great spa great location

were absolutely ideal for families, so much space and was the structure of an apartment with the comforts of a

my only negative is i did try to book in with the spa and was unable to get any treatments

beautiful spa and hotel and really helpful staff .. we had a lovely stay

on a special offer but got upgraded to the amazing large suite with beautiful views and loads of space

room was beautifully appointed and very spacious

price of cocktails was high as was spa treatment but that s to be expected

thank you christchurch harbour spa for a memorable

great staff, excellent spa facilities, fantastic location.

the spa has removed the neck jet and the bathing room facility which is really sad.

exceptional hotel in the most beautiful surroundings, the staff, service, cleanliness, food and spa facilities

we had an amazing stay, using the excellent spa facilities, lovely restaurants and bar and also the activities

the spa was excellent and staff were

the spa is just wow

james martin restaurant was great as well as breakfast and the spa was awesome

months before our stay that the ibis was overbooked and we had been reallocated to the mercure spa hotel across

service number constantly stated that no one was available to take the call we went to use the spa facilities

the hotel has pool, spa etc

the kids loved the heated pool and car parking was very good too

for us, with 2 small kids, been the best choice

the use of the next door spa was relaxing

staff were super polite, the spa was lovely and the breakfast in the morning was very good

staff so friendly, gray location, spa is superb.

very clean rooms generous amount of space in all areas and the spa facilities which were

spacious shower cubicle and clean

the sister hotels had facilities for the spa and another sister hotel had a treatment room it would of been nice

indoor spa facilities in other hotel

hope to be back soon as really enjoyed the stay. the spa was great.

hotel is easy to find access to sister properties with discount for food and spa treatments

spa with swimming pool, showers and sauna

the are good and welcoming, the spa area are good

i didn t use the facilities such as the spa so cannot comment on that

good size room comfortable bed spa was lovely

this time i had a chance to visit the queens hotel&spa

fantastic amenable staff lovely spa great location

the spa was dated and the parking was very tight

loved the fact you could use both hotels nxt door, at your pleasure and one of them had a lovely spa witch i

didn't use the spa facilities but looked fine

the spa is ok downstairs and no lift so not great for anyone with disabilities

hotel was lovely inside, spa bit was nice

lovely old fashioned interior, relaxing spa area, in heart of bournemouth

the spa facilities were great but looking quite dated. definitely in need of a revamp.

you can book the spa for an hour for

i recommend, if you have time to visit the spa and pool with it's unique victorian architecture

family member really good location with easy disabled parking at front of hotel good pool and spa

spa is a real bonus for just 5,- extra

good views from the hotel beds/ bedding really comfortable love the oldy worldly feel and decor spa facilities

is beautiful hotel swimming pool spa nice view

are no spa therapists at the moment so unable to get any treatments, the bar food is lovely but the

hotel staff brilliant spa relaxing food gorgeous room was massive clean and ice over to the

liked how friendly the hotel was, and the staff, the pool and spa tub was nice touch

operated system for the hot tub and had raided my coin jar as partly i wanted a relaxing/recharge spa break as

rooms need updating, the pool jacuzzi/ spa wasn t working and the pool needs updating

on site parking pool and spa location and good value fo money.

great facilities including a pool and lounging area

sprawling old house but with a modern spa attached

romantic getaway in a beautiful property - rooms were incredible and spacious with lovely views of the countryside

beautiful location with lovely spa and pool

friendly, helpful and welcomng; decor/ furnishings fresh, attractive and comfortable; spa staff lovely, treatments

spa facilities

very clean modern hotel with lovely spa facilities

loved the decor, roof terrace bar, having a spa on site, bed, and staff.

the spa was small but lovely and the rooms were very modern and spacious

wonderful comfy bed, the spa was amazing and staff and food excellent ,,

bed very comfortable excellent nights sleep spa facilities fantastic and breakfast outstanding

i loved the 4 poster bed and spa bath

perfect location being close to the pier and town centre..lovely bar and restaurant area

due to covid, no room service at all currently, you have to ask for fresh towels etc if you want them, although

no room service

excellent room service - came back to a spotlessly clean room on my second day

showers in spa not working

room and spa facilities were absolutely amazing

the spa facilities and the menu variety

the spa area is being refurbished, it s still useable, we will be back to see it finished

superb in the beresford restaurant, every member of staff exceptional, spa wonderful, rooms beautiful

there was no changing room in the spa area

the way to spa facilities is a bit inconvenient because it is through main entrance.

the best part of this hotel is that they have a really nice pool/spa area with a hot tub and sauna all heated

the swimming pool was wonderful, with the perfect temperature, plus the sauna and spa were amazing too

excellent spa and indoor pool facilities

facilities excellent staff value for money i have just rebooked and will be using spa facilities next visit

great location and getting to use the spa facilities was great!

the spa was brilliant

the spa was excellent, fantastic food in the zen garden and we really appreciated the lift to the

locaction, the staff and the spa were lovely

my room was spotless, comfortable, and beautifully designed, providing a relaxing space to unwind

bar was nice, food was amazing, breakfast was too, receptionist was friendly and always smiling, spa services

room was spacious and the beds were incredibly comfortable

lovely big room, great location, lovely spa facilities available, games room too!

spa area was fantastic