we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

staff were very friendly, the room was lovely and the pool side was always immaculate

san miguel as we loved the entertainment in the vintage bar which, had great artists and was very relaxing

decent wifi

lanzarote princess from checking in with the lovely staff (and free prosecco and juice for the kids) to

pools were quite quiet, plenty of loungers, spa facilities were great

really need to put effort into maintenance, in the spa most things were not working, the apartment had severe

some basic items were missing from the kitchen such as a bottle opener

kids upsolutly loved it and nice bonus was the football area,gym and entertainment

spacious and confortable room. well equipped kitchen. refurbished bathroom.

the staff are wonderful the food great and varied, sadly the spa was closed due to covid restrictions

t find a warm swimming pool apart from in the spa which you have to pay 25 euros to use

the staff were very helpful and the pools and spa are lovely

amazing hotel and the spa was devine

spa treatments were really relaxing

spa was great

the spa wasn't operating

the pool area, the spa on site, the bar by the pool with professional evening entertainment, the staff

the whole spa area as well

the fitness and spa area are a bit small.

for adults, where we went every day and the family zone with water slides, play area and outside spaces which

pools are heated, but don't expect a spa level comforts, still good enough for a quick dip on winter months

very well set out - lovely pools & excellent spa facilities. room was very comfortable.

was just a shame the spa was at an extra daily cost i couldn t work the air condition

the relax pool zone and health/spa facilities are excellent

thalasso spa lovely and nice pool

the spa was nice but what was a let down was we had to book in advance the treatments were not

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

spa was nice

steam room working,unable to book anything in the spa treatment nobody available as was fully booked up wish i

the spa and the swimming pool for adults

excellent spa and facilities

spa facilities are great, i had a sports massage which felt great

receptionists are efficient, speak several languages, including french spa -

the heated pool in the spa is not really good heated. ud83dude04

great the beds were really comfortable the location was good two pools, one heated plenty of car parking helpful

plenty of parking space and very quiet location

value for money, clean and spacious room, loved the separate pool for kids.

i liked the pool and staff.

they could improve the bar area and put cosy seats instead of plastic table and chairs

the spa was not worth visiting

rooms are clean, spacious, and comfortable

the spa was luxurious and i took advantage of the cloudy windy weather to have a massage and diamond

use of the spa for the afternoon was a lovely treat

amazing hotel great staff lovely pool area nice spa will definitely stay again

easily done more signs showing direction to reception to restaurants etc and spa very confusing

staff was very friendly and helpful, the facilities amazing (especially loved the spa and outside infinity pool

unfortunatly the spa was not good for disabled, pity

adult only level , quiet and relaxing deck and pool

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

super spacious, modern and for me most importantly clean

and the spa is a must for a visit

i loved the spa and wellness centre and thought it was fairly priced but there were a few small issues; lights

outstanding facility. staff was knowledgeable and friendly. the spa was a highlight.

we also used the spa which was exceptional

great food friendly staff excellent location recomendable spa relaxing massage sessions

vieu very good all is good spa exillnt

spa and gym great also

on the sea, confortable room, helpful and smiling staff, great organisation, great massage at the spa

must mention the spa , loved it , so relaxing , steam room , sauna , jacuzzi , indoor pool with jets of bubbles

the tenperature of the swimming pool and the wind. the prices of the drinks.

room was spotless, breakfast and evening meals were spot on

the best breakfast by far among the ten properties where we stayed during our travels through spain, portugal

enjoyed the spa and gym too

the spa was utterly superb, though our booking only permitted one two-hour visit, and additional visits

pools in the spa too cold

a welcome, along with a complimentary meal at the a la carte restaurant and one free entry to the spa centre

top class spa treatments

it wasn't clear to us how to use the spa area

spaces too limited - i think capacity needs to be increased

only very small gripe about this hotel is that the indoor pool in the spa area is 15euros per person

was really great we stayed for a long weekend and used the indoor pool/spa both days

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

the quietness and the private garden space with the spa bath

we had breakfast, which is a varous breakfastbuffet

breakfast

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

end, the staff were so helpful and friendly, including reception, cleaning, restaurant, bar and spa staff

everybody kids, families older people and us a couple in early 30s, i had a lovely massage in the spa and the

louis and miguel in the restaurant, esther and arminda in the spa and all at reception are exceptional

the masage in the spa was not good al all

the spa is very well maintained, clean and was very safe only 2 family was allowed one time

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful

excellent location, resort, spa , food, staff isabelle joseph at reception and guest desk

provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays

gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

the spa service was amazing, beautiful massages received and it was as usual great service

large bathroom with walk in shower, loads of storage space

room was amazing, the spa is incredibly relaxing and food/drink options are superb.

i also feel the spa pools should be free for guests every day

2 free hours in spa were a great treat

the spa is incredible the food was great very quiet and relaxed the staff were very helpful

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

very nice staff and impressive location and facilities. the spa is a must!

), breakfast was very good and the spa was perfect

the spa and massage were lovely, the hotel is in a very suitable location close to the main street,

the spa is diversified

booked a deluxe double with spa bath and we had a terrace with sun loungers and table and chairs and of course

excellent location, great deluxe rooms with spa bath. staff very friendly. great choice of food.

not realise that the room with spa bath on balcony was actually above the main street and shops with passing

the spa experience was very average and staff could benefit from training

loved our spa bath room

also having times to wait for spa centre to open for pool towels

nice pools and spa was lovely

spa was very expensive and the member of staff i spoke to was neither helpful nor friendly

exspected to as soon as you arrive .the wifi in the room was poor

of pools to choose from, plenty of sun beds, lots of fun activities throughout the day & night, kids club was

there is a small gym and a spa which also adds to the relaxation

the animadora and people who worked in spa/gym made us feel comfortable and were all nice

i liked it all i just wish the spa stayed open until about 9.30pm as 6pm is too early to close.

rooms are spacious and have great facilities

pay for the use of spa should be included in the hotel

in door pool/ spa was excelent

pools very good as well and the spa was

they should not be afraid of doing this as a spa holiday is about health and fitness and not enduring other

high prices for spa treatments!

lovely spa facility

the pools, and spa areas were great

food excellent staff amazing covid safe as well, always cleaning lots of alcohol gel stops, spa and gym area

are very good spa was good although the sauna could be hotter food was very good spacious suite location perfect

was excellent and the spa was perfect also, i only used the gym once but that was decent and the food and rooms

h3ym and spa opening at 10am

few points for improvement: the parking situation was disappointing

parking was a little hard in the area especially at night, dinner was not worth the money

wifi in the rooms was a bit poor, unfriendly stuff in the restaurant and the pool bar

parking the car can be a bit difficult, but this was not a big problem for us

breakfast with a comprehensive selection of cooked food, cold meats, cereals and fruit

money too lovely downhill walk to the harbour and only 3-4 euros in a taxi back lovely shop and spa and a small

not enough space for everyone

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

juan did an amazing kids club and kids disco

didn't like that the laundry area was next to the pool table and table tennis table, often lots of bags of

spa which i believe is solely owned but based in the hotel could maybe do with a relaxation area

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

i had a spa treatment and it was very good

wonderful relaxing massage at the spa with romantic stop in the jacuzzi with cava

room can be more comfortable (bed) and sometimes it is cold at night, if they can have a standard spa room like

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

breakfast was superb with every taste catered for in an amazing space

spa was an issue for me

also the spa was very expensive

but people removed the tapes to reserve the beds with towels and children were allowed in the spa pools often

i enjoyed the spa facilities also

spa is a bit dated

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

found staff at the spa very rude

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

everything except bar service!

the swimming pool was huge and clean, and they heated it all the time

pools tennis courts gym table tennis sauna access to the beach and walking distance to lots of restaurants and

poor wifi is the only negative

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

the food, spa and the room

the spa was amazing and we always had it to ourselves

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

unique private access to the ocean front is a rare gem; there s tons of space around the pool to sunbathe with

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

options in the buffet would be good gym is adequate but a little more equipment would be great spa & pool both

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

breakfast and dinner were amazing and rooms cleaned daily

games room gym and sauna also

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

kids areas could do with improvement

sunbeds around the main pool get claimed early, so if you want a prime spot you need to be up and out reasonably

clean , the breakfast and facilities were excellent, staff were so helpful & friendly , lovely spa

the onsite spa (separate setup to the hotel

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

i also had a very enjoyable treatment in the spa where the staff were very welcoming and helpful

the spa is really new and clean

property has great facilities, friendly staff and the deals in the spa for couples were

the woman managing the spa was exceptional as was the masseur

the spa had a good range of massages at a good price and the one i had was great

finally, a spa appointment was booked and confirmed for my wife only to be told at the appointment that they

i used the spa and it was great

spa basic

spa treatments of a high standard and saunas spotless and well managed

we enjoyed the games room in the evening, entertainment at night, and also the spa is fantastic

hotel was absolutely fantastic from the meeting and greeting , waiting and housekeeping and the spa staff

staff friendly and helpful-even managed a late check out

the spa itself, although nice and very clean, is quite small

pool and spa excellent

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

enjoyed the hotel facilities; there is great pool area with plenty of space; we had the delicious breakfast and

location, hotel staff, cleanliness, food, spa and cocktails . mostly everything!

i can t think of anything. we can only recommend hotel beatriz playa and spa to everyone.

airy, open lovely staff/ fabalous facilities spa area is so relaxing large choice of food and drink got

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

facilities locations and spa exceptional staff and very attentive and so pleasant

near beach and spa fac

i recommend spa treatments, very professional staff great products

you had the spa which has been amazing and easy access

the spa treatments were fantastic, the food in the restaurant was superb and the views amazing.

fantastic sauna and spa areas,and

having enough time to stay and enjoy spa and pool facilities