- for a hotel like this, i would have expected a better spa - no heated swimming pool

h3ym and spa opening at 10am

i arrived it was a very small room so they move us it's was everything and more the staff food spa where just

very spacious & well equipped

are very good spa was good although the sauna could be hotter food was very good spacious suite location perfect

the spa is diversified

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

the spa and massage were lovely, the hotel is in a very suitable location close to the main street,

very clean hotel, the spa area is great, very new and beautiful

very nice staff and impressive location and facilities. the spa is a must!

loved our spa bath room

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

excellent location, great deluxe rooms with spa bath. staff very friendly. great choice of food.

the spa experience was very average and staff could benefit from training

not realise that the room with spa bath on balcony was actually above the main street and shops with passing

rooms are spacious and have great facilities

pay for the use of spa should be included in the hotel

i liked it all i just wish the spa stayed open until about 9.30pm as 6pm is too early to close.

the animadora and people who worked in spa/gym made us feel comfortable and were all nice

there is a small gym and a spa which also adds to the relaxation

clean very big rooms nice pool

pool times were a little on the shorter side, with it been middle of summer the pool was shut at

wifi connection in the suite

hate when you're asked to pay for wifi in your room

breakfast with a comprehensive selection of cooked food, cold meats, cereals and fruit

also having times to wait for spa centre to open for pool towels

nice pools and spa was lovely

spa was very expensive and the member of staff i spoke to was neither helpful nor friendly

classy, family friendly, great food & a selection of restaurants, great kids club staff, fun entertainment,

of pools to choose from, plenty of sun beds, lots of fun activities throughout the day & night, kids club was

you could visit the spa every day which was a real treat

in door pool/ spa was excelent

they should not be afraid of doing this as a spa holiday is about health and fitness and not enduring other

we used the spa two times

high prices for spa treatments!

found staff at the spa very rude

it would be nice to know what they plan to do with the spa that has now closed

refurbishment not to have rug and to update a bit more decoration similar to the new area for the spa and fitness

two beautiful swimming pools, spa and on-site parking

i had some treatments at the spa which were amazing and chance to dine in the krystal restaurant one evening,

the spa was also fantastic

vieu very good all is good spa exillnt

great food friendly staff excellent location recomendable spa relaxing massage sessions

on the sea, confortable room, helpful and smiling staff, great organisation, great massage at the spa

spa and gym great also

the tenperature of the swimming pool and the wind. the prices of the drinks.

room was spotless, breakfast and evening meals were spot on

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

the spa was utterly superb, though our booking only permitted one two-hour visit, and additional visits

enjoyed the spa and gym too

pools in the spa too cold

a welcome, along with a complimentary meal at the a la carte restaurant and one free entry to the spa centre

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

receptionists are efficient, speak several languages, including french spa -

spa facilities are great, i had a sports massage which felt great

staff, good amenities well maintained and clean, activities for kids, modern fitness equipment, spa treatments

the heated pool in the spa is not really good heated. ud83dude04

the spa was nice but what was a let down was we had to book in advance the treatments were not

thalasso spa lovely and nice pool

steam room working,unable to book anything in the spa treatment nobody available as was fully booked up wish i

spa was nice

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

rooms are clean, spacious, and comfortable

the indoor heated pool and spa area was noisy cold and needs updating

the spa was not worth visiting

the spa was luxurious and i took advantage of the cloudy windy weather to have a massage and diamond

amazing hotel great staff lovely pool area nice spa will definitely stay again

amazing hotel and the spa was devine

spa treatments were really relaxing

everything in the hotel. the food/bars/spa were all great.

the spa is a great

the staff were very helpful and the pools and spa are lovely

unfortunatly the spa was not good for disabled, pity

staff was very friendly and helpful, the facilities amazing (especially loved the spa and outside infinity pool

easily done more signs showing direction to reception to restaurants etc and spa very confusing

breakfast was very well organised and great choice

the staff we interacted with were fabulous - reception, room service/cleaning, rl pool bar staff

we liked the gym and would have liked to try the spa but it was closed due to covid restrictions

lovely welcome with cava and sweets for the kids

food choices are great for the kids and the variety is perfect for adults too

two disabled parking spaces breakfast dining area was poorly staffed

to beach, local facilities and a lovely central area with swimming pools, golf and food/bars

we also used the spa which was exceptional

and the spa is a must for a visit

the spa is just available for adults. sometimes it is to windy to stay in outdoor pool.

outstanding facility. staff was knowledgeable and friendly. the spa was a highlight.

super spacious, modern and for me most importantly clean

the pool area, the spa on site, the bar by the pool with professional evening entertainment, the staff

we did the couples massage at the spa - would highly recommend, with the aromatic bath to the a la carte massage

the fitness and spa area are a bit small.

loved the whole set up, the pool, the spa and that i could relax and chill

the spa wasn't operating

plenty of spaces to chill out (3 pools, snack bar, pool bar, games room, spa and much more) all very clean

the spa is very well maintained, clean and was very safe only 2 family was allowed one time

everybody kids, families older people and us a couple in early 30s, i had a lovely massage in the spa and the

louis and miguel in the restaurant, esther and arminda in the spa and all at reception are exceptional

activities were more aimed to kids but the yoga, excursion and evening entertainment were fun; spa was a great

was really great we stayed for a long weekend and used the indoor pool/spa both days

petit spa was fantastic

top class spa treatments

the spa is a bit dated

spaces too limited - i think capacity needs to be increased

pools are heated, but don't expect a spa level comforts, still good enough for a quick dip on winter months

have preferred a traditional reception desk , pool bar service very slow , rather than use spa area it needs

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

was just a shame the spa was at an extra daily cost i couldn t work the air condition

for adults, where we went every day and the family zone with water slides, play area and outside spaces which

really need to put effort into maintenance, in the spa most things were not working, the apartment had severe

pools were quite quiet, plenty of loungers, spa facilities were great

approachable and helpful particularly the cleaning staff and the guys who monitored the pools and gym area

swimming pool areas were just perfect, for both kids and adults

indoor pool is 25 meters which is ideal to fit in swim training

average breakfast free parking

on arrival you have to walk between the pool and the guests

all good bar area nice drinks reasonably priced

i liked the pool and staff.

gym equipment could be updated and we were supposed to get cleaning 6 days out of 8 but it was only

the quietness and the private garden space with the spa bath

as expected due to the covid pandemic some facilities such as the gym and spa were unavailable, but we had a

it was close to a big, unheated swimming pool

breakfast

away from tacky resorts, also next to best beaches on the island at papagayo (car needed for kids)

we took advantage of the gorgeous views and sunshine on the pool deck to enjoy a vista of the sea, mountains,

the spa service was amazing, beautiful massages received and it was as usual great service

excellent location, resort, spa , food, staff isabelle joseph at reception and guest desk

provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays

gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful

i also feel the spa pools should be free for guests every day

room was amazing, the spa is incredibly relaxing and food/drink options are superb.

is huge, 3 swimming pools, spa area, everything was perfect

large bathroom with walk in shower, loads of storage space

the spa is incredible the food was great very quiet and relaxed the staff were very helpful

money too lovely downhill walk to the harbour and only 3-4 euros in a taxi back lovely shop and spa and a small

not enough space for everyone

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

equiped with kitchen

could be better choice with kids drinks

room can be more comfortable (bed) and sometimes it is cold at night, if they can have a standard spa room like

spa which i believe is solely owned but based in the hotel could maybe do with a relaxation area

if you say you have a spa with sauna, steambath and jacuzzi at a 5 star boutique hotel, you have to mention

wonderful relaxing massage at the spa with romantic stop in the jacuzzi with cava

i had a spa treatment and it was very good

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

spa therapist were so experienced at their job

spa was an issue for me

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

also the spa was very expensive

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

everything except bar service!

the swimming pool was huge and clean, and they heated it all the time

pools tennis courts gym table tennis sauna access to the beach and walking distance to lots of restaurants and

poor wifi is the only negative

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

the food, spa and the room

the spa was amazing and we always had it to ourselves

we enjoyed the little spa on the day when the weather wasn t good and the rest of the time we enjoyed the

unique private access to the ocean front is a rare gem; there s tons of space around the pool to sunbathe with

pool set up very cool staff nice sauna outdoor spa is great other guests were cool, good vibe some really good

options in the buffet would be good gym is adequate but a little more equipment would be great spa & pool both

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

breakfast and dinner were amazing and rooms cleaned daily

games room gym and sauna also

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

kids areas could do with improvement

sunbeds around the main pool get claimed early, so if you want a prime spot you need to be up and out reasonably

clean , the breakfast and facilities were excellent, staff were so helpful & friendly , lovely spa

the onsite spa (separate setup to the hotel

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

i also had a very enjoyable treatment in the spa where the staff were very welcoming and helpful

the spa is really new and clean

we enjoyed the games room in the evening, entertainment at night, and also the spa is fantastic

spa basic

spa treatments of a high standard and saunas spotless and well managed

hotel was absolutely fantastic from the meeting and greeting , waiting and housekeeping and the spa staff

breakfast is exceptional - huge, varied, very tasty, and available from 7am, which was great for

would recommend the couple spa experience, it was very lovely

the woman managing the spa was exceptional as was the masseur

finally, a spa appointment was booked and confirmed for my wife only to be told at the appointment that they

property has great facilities, friendly staff and the deals in the spa for couples were

i used the spa and it was great

the spa itself, although nice and very clean, is quite small

pool and spa excellent

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

enjoyed the hotel facilities; there is great pool area with plenty of space; we had the delicious breakfast and

location, hotel staff, cleanliness, food, spa and cocktails . mostly everything!

i can t think of anything. we can only recommend hotel beatriz playa and spa to everyone.

airy, open lovely staff/ fabalous facilities spa area is so relaxing large choice of food and drink got

the gift basket of fruit the spa pool daily room service lovely helpful staff fantastic

facilities locations and spa exceptional staff and very attentive and so pleasant

near beach and spa fac

i recommend spa treatments, very professional staff great products

you had the spa which has been amazing and easy access

the spa treatments were fantastic, the food in the restaurant was superb and the views amazing.

fantastic sauna and spa areas,and

having enough time to stay and enjoy spa and pool facilities