helped us with a lot of things even ordering food and etc lovely place too clean and the spa was amazing

i would recommend doing a spa

we also had spa treatments that were wonderful

nicely located hotel with a very service oriented staff and good spa facilities

the breakfast was delicious, the spa was a wonderful place to relax, and the location is perfect for exploring

no staff, no spa facility, no room service, no help with suitcases, no introduction to property

service bad and spa sauna closed all weekend

the wifi didn t work in the room

gym could be improved

we didn't manage to dine at the hotel restaurant, but tried the snack menu from the bar and the food was very

good, strong wifi, large room

after the show we went to the hotel bar and the atmosphere was very nice

wifi, fast and almost always working well

friendly staff, good bathroom, food in bar was good and less expensive than expected for a four star

hotel, excellent cleanliness, good accessibility to the town, secure parking and a nice tapas bar next door

dismal gym

carpets on third floor corridors are filthy

room service (food) is supplied & delivered from outside the hotel (take away) this is not

friendly staff, location, pet friendly and reasonably priced.

the hotel's gym is in a room on the first floor and barely has any equipment, not even air conditioning

comfortable room with a spa tub. great location

breakfast in the basement

location, secure parking. excellent gluten free breakfast provided.

location, secure parking, gluten free option for breakfast

poor wifi signal in rooms

i couldn't enjoy the spa ud83dude16

spa needs repairs

i would improve the wifi, it was basic and kept falling

wifi - it's non-existent outside reception, it's a bit of a hike to the old-town and consequently

only slight issue was wifi could have been better at times

the spa was also very nice

availability - rather non - of facilities, spa and restaurant, on sunday and monday.

the spa

spa was not open no tea/coffee making facility in room

huge hotel,nice and clean room, spa facilities. personal very friendly.good breakfast.

huge free parking, warm room, good sized room and most importantly, excellent wifi

wanted laundry doing, but with only staying one night was told it wasn't possible.

very clean, good bed, nice bed sheets. wifi fine. bit outdated, but very good value for money.

had spa bath in room

safe parking, close to village for eating, an alternative place to stay, ok for 1 night to stay

at the reception, enter by car directly to your garage and go up your room from there, request room service and

not usual stay. from parking place you will enter your room. room was clean and cozy

ac worked well in the summer. private parking is nice. shower is very large.

helpful staff, coffee,tea and water free 24/7, free parking.

bed, there s no noise, the shower, parking, breakfast, free tea and coffee

decent wifi, adequate breakfast and friendly

parking lot with plenty of space

parking outside

had everything we needed, the breakfast was ample

the breakfast was quite excellent, with a huge choice and all very fresh: both hot and cold

breakfast was not a buffet due to covid but we could eat as much as we want

value for money nice breakfast

wifi slower than aol dial up

complex and spa facilities

the spa is great, super clean and relaxing, could have stayed there all day

everything is great from rooms, food to spa and hiking trails nearby

spa was exceptional

spa was great!!!!

hotel s spa is fantastic and the staff in the gym and restaurant are so nice

to the balenario real spa was easy and we loved our hours spent in the various oils, saunas etc

the old spa is my favourite of the bathing options available

hotel/spa facility is well run

outstanding gym with all sorts of stations, weights, cardio equipment, etc

the spa and massage were fantastic as well as the gym and swimming pool

the additional charge for the use of spa facilities.

had a great day in the spa with my family!

spa wasn t included in package

the spa xx

location excellent. use of swimming pool and spa facilities.

hotel, huge room, bathroom with separate shower and spa bath with shower over

unfortunately the spa and pool are not open until 5 pm during the week, the pool was a little

the spa (jacuzzi + swimming pool) needs to be reserved on the same day, it is very relaxing

location (next to the train station), wide offer for breakfast and nice spa facilities along with heated pools