room was splendid: extremely well kept, very spacious, comfortable bed, large spa tub, large closet space, big

i didn't like there wasn't a step stool to get in and outta the spa tub

no room service

kids couldn't go in the hot tub

the pool, the hot tub, the staff, the environment everything was amazing!

didn't get to go to the spa but will next

the spa was closed

was having to pay for parking each night we stayed, the second thing that i didn't like was the wifi was horrible

location and the pool area

good people, comfortable, room service notifies me that they would be on their way as they were late

the pool & spa were great

enjoyed spa and swimming pool

the spa room is amazing!!!!!!!!!!! the staff was friendly, and the breakfast was yummy.

the pool and spa were so nice. everything looked and felt clean.

the pool and the spa is wonderful, great location

kids were excited about the pool being open until 11am and opening at 8am

gym, pool, mattress

kids eating free at the attached anchor bar is also a plus

the gym smells. i thought breakfast was free but it is not.

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

loved the spa tub

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

good pool and spa facilities

spa tub was a delightful experience and the bed was comfortable

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

great pool/spa area

pool and spa needs improvement

the spa was close

wifi didn t work and was expecting a fallsview room as it was our 50 th anniversary

the pool

kids loved the bunk beds, location was terrific and the water park was a blast

sleep and bath also wifi

kids totally enjoyed the water park

was awesome the court yards were perfect for the kids to get out of the room the water park was

amenities offered like the spa were broken the pool was small and the sauna was horrible

broken elevator, ice machines and the spa has been broken for 3 or more years

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

walking distance to casino niagara and clifton hills

is at 3pm without even trying to first look at our booking and seeing that we were granted a early check

the main objective of our visit was to use the pool and spa area

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

was fine except not being able to use the spa facilities

the spa tub how close it is to clifton hill

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

would have liked a grab bar in the shower - all rooms should have one.

the kids enjoyed the food and the pool area.

need to be improve, we stayed in 2nd floor and the footstep of the kids above us was very loud can t blame

location - quiet enough - pool and sauna - microwave, fridge, coffee maker, tv in the room - fast wifi - snacks

however, the kids really seemed ti be enjoying themselves

nice spacious room

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

whirlpool spa inside the room was awesome

we had a room with a spa tub and would of liked more towels.

requests including mention of good desk and chair fr my work trip, i had been upgraded to a huge fireplace room

rooms are very big and clean, spa and restaurant on the property

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

spa is on deck for round two

amazing property and service! also spa and restaurant were outstanding!

was perfect from the location,the room, the bed ( super comfy), and we especially enjoyed the spa bath

spa tub had no heat control and the water got extremely hot

water for the spa couldn't hot enough

is a great location, the big spa tub was great

spa tub was amazing, big clean rooms - amazing location only a 2 min walk from the main town and

the pool and spa area needs cleaning :)

is very accessible for all the places that my kids visited and it just a walking distance from the hotel room

on wrilpool were not working and the pool was a little cooled for in door

wifi in some places was not good.

wifi needs improvement and more options for breakfast

worth it staying value for money, so clean and friendly staff close to casino . awesome

wasn't any breakfast

paid an extra $30 for breakfast when we booked which consisted of a banana, juice box and a granola bar each in

we were also within walking distance to the falls and casino

amazing location which is centre of casino, clifton hill, club7

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

pool area was a little rundown

the gym they have is not much a bike a treadmill and eliptical and would be great that they even offer

was good the cleanness was super, the staff was amazing, the breakfast that was included was super good

the spa , swimming pool, and restaurant

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

i like the location. the hot spa tub it was amazing.

wifi could have been faster.

the first time was great with room service and breakfast

amazing pool and spa on location, clean and beautiful place

with spacious rooms

bed was cozy, room was clean, spa was perfection, staff was so nice

the spa staff were not the friendliest but i do not blame the hotel itself for that.

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

the room was well-maintained and the spa bath was a fantastic experience

comfortable beds, spa tub and a great shower. loved the falls view.

pool is not open our kids was so disappointed .

pool needs reservation time to use was an inconvenience. sofa bed was not comfortable.

more machines in gym

the view was spectacular and the spa bath was huge. clean friendly staff and very helpful.

room was spacious with large windows, and we had an excellent view of the falls

the pool and spa were perfect for our kids

the location and spa jacuzzi, also the front desk staff was very nice ud83dude0a

we love the view from the room !!! and the pool and spa .

spa bath

the spa is really nice too

beds,the view,and the spa was my favorite

limited use of spa facilities. you need to pay extra to make full use of spa.

the hot tub in the suite was lovely, and the water therapy spa was everything that i needed

we loved the spa tub

tv did not work, wifi is slow

i like the location and the kids love the pool

but there can be some improvement in the staff and room service

wifi was crap. tv didnt work.

the pool was cool and the spa to hot for me.

we did not get time to use the spa /pool facilities etc to comment upon those

except i lose money in casino

loved our room, and we were able to take advantage of the late check out

in particular the woman who were the bartenders at the great room bar were friendly and willing to make a