the spa was closed at 4:00 on saturday and on sunday

the most comfortable victorian period bedroom with an excellent en-suite with deepest excellent spa tub i have

the spa treatments were also good and the staff made our anniversary even more special by putting us in

we stayed fir the spa and lunch

wifi was spotty but there has been an issue since folks work from home

kids screaming and playing hockey outside of our room and running up and down the hallway

my three kids were disappointed not to have a morning swim

room and gym (could use updates) bathroom shower corners were visibly dirty

property is well kept, very clean, great bar and restaurant

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

also being next to the gym room was noisy one morning

wifi service in the detached buildings behind the main building

facilities ( bathroom, swimming pool, and gym ) were good

and parking were great

room had lots of space. parking in the courtyard rooms was prime.

com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

moving in with weary muscles and being able to soak in the jacuzzi tub with a fire on in the fireplace was a

wifi wasn t very well explained and tv remote didn t work properly remote showed signs of wear

the staff is very friendly! location is excellent! free parking!

the bed was very comfortable and the bedding was spa like

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

pool & spa were great

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

excellent hot and cold buffet breakfast.

no spa available

the advertised spa was out of order and the sign was not new

advertised on site, gym included and spa also the breakfast was supposed to be included

because of covid there were no spa pool

we had 1 breakfast and it was excellent.

pool and spa were under construction- was not able to use

the construction in the parking lot

more attention needed on gym windows and pool windows

would ve been nice to have a small games room with a pool table, shuffleboard etc

parking under construction making it very difficult for those us with with walking disabilities