had to 'exceptionally' take a shower at the spa after checkout.

activities available, such as nature walk, karaoke, evening venue, spa and massage available

couples massage and the bed heaters didn't work, there was no hot water in the showers at the spa, and there

service , and i pay a spa with steam room and was not working and she charge me the same price

the pool and water slide for the kids

the kitchenette had a full-size fridge along with everything needed for preparing meals

the pool area

needed daily room service. slow room service. drinks were a little weak, but good

apartment was well stocked with kitchen ware so cooking was easy

and the pool area are gorgeous

pool water not heated, small spa and gym

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort fee, no

the pool was a favorite and the spa was wonderful

i wish they could have a better spa facility

there was a pool by our room but the bar at that pool was never open the 4 days we were there

breakfast was not included. spa experience was great.

the spa is also very good

for spa services - we are still working on removing these charges since never ever visited the spa

they lost our bags before we left for the airport and we were hence late, and at pool and restaurant service

request room service 3 times ! they can t fix the problem

did not like that reception people at the spa refused to show us the sauna and when we started to ask questions

the beach, pool and spa were clean and beautiful.

casino, spa or gym as advertised

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

seen mildew in ceiling in kitchen, bathroom

stayed there for 3 nights, june 2024, the pool was closed the whole time and wifi doesn t work

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including

the lobby isn't open either, mainly used for lounging, also they state on booking that there is wifi available

full kitchen full size fridge

we had several spa treatments, which were great

lots of amenities (pool, pool bar, beach restaurant, spa etc) and lovely professional staff

the spa was amazing

spa is closed due to covid

different hotels out of town and usually they upgrade my room or give a complimentary dinner or spa or something

good wifi

the pool area is very nice, they have ping pong for the kids

free soap for laundry

of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to

kids loved the chocolate chip cookies upon arrival

there were no spa appointments available

my fiance dropped of key to the room at the spa to give after my appt

the spa staff were skilled as well as polite, and even provided tips on where to find the best

gym also needs some updated cardio variety and maintenance of equipment they have

location, pool, food, staff, casino