the spa is not included in the price and comes at an extra cost which we were not aware of

spa as amazing, the breakfast choices were unbelievable and i did not want to

spa was very good for the price of 20 per person (if you have a room there), i had access to the

extra 20 charge per person for 2 hour use of spa and pool

the food was lovely , our room was clean and tidy and the spa was relaxing

was quiet but within reach of cheshire oaks liverpool runcorn and widnes the hotel was large and spacious with

modern and spa facilities was an added plus

i loved the spa faclijties

i love the food the staff! and the ambience of the hotel. spa perfect that you have there all!

the spa was a lovely place to relax

the hotel facilities including the spa were lovely

second visit here lovely stay and spa facilities are a bonus

excellent service, spa and massage , food and room - faultless

the spa was very nice and comfortable.

the food was amazing and spa was perfect for us

was amazing couldnt fault anything room amazing staff amazing breakfast top notch spa

spa was perfect everything close to the pool and temperatures spot on

check in, beautiful breakfast and lovely spa facilities

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the

having the spa facility is fantastic

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal

used spa facilities & had a full body massage

and spa were excellent

location was perfect for town and train station . spa facilities were also really good.

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

the location was great, very central. staff were super and very helpful. nice bar too.

the noise might be a problem if you have kids who go to bed a bit earlier

bar area for chilling

and they upgraded us for very nice and tidy apartment with 2 double bed rooms, a living room, kitchen and 2

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

spa was gorgeous

the spa and location

the swimming pool & spa was fantastic

spa and pool were a bonus, particularly when our second day was very cold outside

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made

staff were amazing food good spa too

comfortable, warm, lovely breakfast, pool, good spa treatments, good value..

spa was brilliant had an amazing time

enjoyed the room bed was very comfortable facilities and spa were great

room was big, spotless with plenty of storage space

enjoyed the chester town and sunday carnival also day at chester zoo my wife enjoyed the spa facilities and

the breakfast was perfect and the spa facilities were exceptional despite the fact that the steam room and one

health spa facilities were good and covid measures were well managed

the spa experience was just what we needed and the evening meal was lovely

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

the spa wasn t really a spa

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

great staff that were friendly and helpful, good room service with nice food.

booking early morning swim session is perfect for the kids

they welcomed my “very chatty, curious, energetic ” kids; and were so accommodating to our every need

great spa

wonderfull thanks to the reception team for recommendations, great breakfast as always and the spa facilities

spa easy check in. comfy bed

the spa facilities are amazing

the spa was excellent

spa not working as it is being refurbished

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

the spa ppl wasn t working and the pool and changing rooms are dated.

sauna was out of order on the sunday and monday and the spa pool was out of order on the monday

be nice, if spa area a bit renovated as obviously some parts weared out

beds were very comfortable, rooms were very clean, spa was excellent

prices for food and drink are on the high side, but that's to be expected at a spa hotel

spa staff: one area to improve would be for hotel guests to be given a '1 minute verbal guide' from

unfortunately i didn't have time to try the spa but i will

the spa facilities and pool also top

spa room

spa facilities are away from the property, need to carry the towels

access to the spa next door (outdoor pool and jacuzzi

more information in the room about the spa times and for food etc

spa but my son could come with me (aged 13) which spoilt our trip

the spa facilities

spa was very nice

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

the room spacious and bed really comfy

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

location and facilities including the spa which was world class

we have stayed multiple times the spa is always amazing and the evening meal was exceptional

spa is out of this world, we went for the twilight spa and it was incredible

lovely room. bed a little hard. food delicious. spa was amazing.

spa was amazing

the spa was great too

the hotel is so clean and smells like a spa everywhere

the pool, spa etc is 4 star plus although the pool could be a bit warmer

location, gardens, spa and restaurants were beautiful, the staff were friendly and helpful would be an amazing

spa was really nice

the spa facilities and proximity to the wbq station made it our choice of

of all the lady on reception was amazing, so helpful, added on complimentary spa use and parking for free

the room & spa facilities

again i made use of all the facilities in the pool and spa great

the pool and spa facilities were such a bonus, and we particularly liked how inclusive the leisure club was;

of spa seemed to be more for locals than the hotel guests, one lane for us to swim while childrens

of the best hote gym spa clubs i ve seen around the country

breakfast was good, nice selection, pool and spa were very nice and clean

huge room,excellent facilities ,lovely spa pool,jacuzzi,great food and the most friendliest and helpful staff

at the pub/bar pillows was not comfortable in sauna /spa was an irresistible smell ud83dude36 ud83cudf2b

hotel - amazing pool and spa area

the spa was lovely and the surroundings great

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

visit to this hotel and spa room and facilities excellent would definately recommend this hotel for a luxury

all areas including the spa and pool were spotlessly clean and well decorated