the spa wasn t really a spa

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

great views of the canal, brilliant and friendly staff and warm swimming pool!

was hot plentiful and the service was 10/10 by mr davies sorry cannot remember his 1st name the bar area was

reasonable pricing and ample parking

the added bonus was the spa facilities and the length of time they were available from

the rooms were nice and comfortable, restaurant was chic and the spa facilities seemed great though we did not

we looked at the spa which looked lovely although we didn't get chance to use it

comment was in spa treatment room maybe accessible bed for example control given to higher lower bed and side

the spa facilities

lovely relaxing break with use of spa and pool

the spa facilities are amazing

great spa

spa had no hot water when we visited, but they were waiting for it to be fixed

manor was warm, very christmassy, all the staff were very friendly and helpful, we went in the spa for a couple

spa facilities very good.

friendly staff, particularly in the spa area, we had two young babies, they were extremely helpfull

nice friendly hotel free use of spa fantastic breakfast

the spa experience was just what we needed and the evening meal was lovely

enjoyed the chester town and sunday carnival also day at chester zoo my wife enjoyed the spa facilities and

access to the spa next door (outdoor pool and jacuzzi

spa but my son could come with me (aged 13) which spoilt our trip

more information in the room about the spa times and for food etc

spa room

no spa bath available

the spa and gym was absolutely brilliant and the bedroom was amazing

break ud83eudd17 excellent stay at a reduced offer on a sunday deal from use of spa / gym facilities to checking

spacious room equipped well

standard of room, excellent pool and spa facility with good changing rooms, lots of food and drink options

lovely hotel with excellent spa facilities and good size bedroom

we didn't have breakfast or use the spa so cannot comment

it makes out your getting the spa included

spa facilities were fabulous

the pool area in the hotel was amazing and the thermal spa experience was fab

spa excellent with unique experiences

spa as amazing, the breakfast choices were unbelievable and i did not want to

spa was amazing

the food was lovely , our room was clean and tidy and the spa was relaxing

the spa is not included in the price and comes at an extra cost which we were not aware of

spa was very good for the price of 20 per person (if you have a room there), i had access to the

location , spa , staff , breakfast excellent

and spa were excellent

location was perfect for town and train station . spa facilities were also really good.

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made

modern , clean ,fantastic facilities with the restaurant & spa and perfect location for visiting the vibrant

spa and pool were a bonus, particularly when our second day was very cold outside

the spa and location

the swimming pool & spa was fantastic

the noise might be a problem if you have kids who go to bed a bit earlier

room was above the kitchen i think as it smelled like frying and cooking all the time, was also very hot as no

bar area for chilling

staff were very friendly. food was good. extremely pet friendly. location.

late check out option is great especial for us as we had been on a works wine tasting event and

check in, beautiful breakfast and lovely spa facilities

spa and pool was perfect way to relax after a long day before

was amazing couldnt fault anything room amazing staff amazing breakfast top notch spa

fabulous stay and the spa was fantastic way to relax

spa was perfect everything close to the pool and temperatures spot on

good pool/spa and facilities

particularly like the gym, spa and treatment facilities

very nice staff great nice spa and bar has happy hour 12 till 7

excellent spa facilities and all included in the price

the spa wasnt open :(

the spa ppl wasn t working and the pool and changing rooms are dated.

the spa wasn't working during our stay

spa not working as it is being refurbished

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

sofa bed was uncomfortable. rooms were small. spa and swimming pool needs updating.

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

the hotel facilities including the spa were lovely

second visit here lovely stay and spa facilities are a bonus

excellent service, spa and massage , food and room - faultless

the spa facilities in particular were stunning, and the location is ideal

we used the spa and had a thermal experience

spa was fab despite the pool undergoing essential maintenance we still got to use the other

beautiful room and spa facilities. accommodating friendly staff. a special experience

the spa was amazing

the gym and spa was great

great location swimming pool brillant for the kids

access to a pool and gym

no wifi..... very dissappointed!

i liked the large tv, i liked the room service