we were unable to log in to the wifi

location is good - gym is basic but good to have on site.

location was awesome and parking was very close and convenient

welcome bag!!!!!!!!!!!!! free parking, great location

the gym didn't have air conditioning so it was pretty hot but besides that it was a great set up

the pool and spa was very clean

accommodating staff. the room was clean and comfortable. pool and spa were fabulous.

bit loud in hallways and also sad the hot tub was broken and the spa did not have a option to pay a fee to use

excellent customer service, close to the downtown, spa service highly recommended !!

parking was free walking distance to shops heated pool and spa wonderful

there should b instructions on how to use the spa tub

room was incredibly spacious and the patio lovely to be in during the summer

parking in front of my unit. it was very close to the event i was attending.

the cleanliness, the decor of the room, the squirrels, the fireplace

the breakfast was pure delight just about anything a person would want to eat

a spa style tub would ve been nice to relax in inside the room after work

wifi was difficult to figure out

clean and professional looking establishment. comfortable bed. nice decor in room. free parking.

and i think my second-floor room may have been near the laundry facilities because at one

like a scale in the gym

rooms are spacious and in good condition

pool, parking garage, clean, big room, kitchen, vanity

laundry machines are not enough

gym was a bit lacking.

pool, parking garage, clean, big room, kitchen, vanity

the internet connection (wifi) almost never worked. the mattress is not that comfortable.

i could see the wifi hotspots, but i never got it to connect at a usable speed

lobby was nice and gym was clean

i'm allergic to dust, mold/mildew, pollen, pet dander & my allergies were horrible to the point of checking

we own dogs and had stayed on pet friendly hotels but never experience this

paid for a jetted spa room. jetted spa didn t work

the spa was broken. the food was cold. the iron didn't work.

spa was great added touch. i enjoyed it.

disability accessible setup of room including parking space.

breakfast had good options

they do have a great gym and wonderful out pool and spa area

the pool was small and shallow and jammed with screaming kids which meant you couldn t actually swim

clean, nice, good location, pool, hot tub, gym

room service: 2 small pieces of key lime & a glass of milk = $31

first room was very humid. had to switch rooms. could be more pet friendly

gym was fantastic i wish i could have stayed longer to use more of it

the gym is the best hotel gym i have ever seen

idk what the official criteria is but to me, if a hotel does not have 24-hr room service; it is not a 5-star

amazing hotel and beautiful pool. would definitely stay again!

no room service, car service, pool , food , nothing

good wi-fi, good and clean beds , breakfast is good

love staying at holidays inn expresses its fast check inn with a gym and a fabulous breakfast

also, lots of free parking

healthy food choices for breakfast

not much. the wifi could be quicker.