reserved the spa and to our horror hadn't been cleaned since the prior use

spacious room

staff (special mention to pablo, pillar and maria the extremadura owner), the location, the pool

wifi was difficult to connect to, and you had to ask to get the code.

pet friendly and great, friendly staff. the location is superb and a spacious parking.

didn t realize the spa was extra.

beautiful spaceous rooms

spa treatments

swimming pool, and spa facilities

the hotel also include the spa zone

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

great swimming pool , spa facilities as well

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

day of our stay, there were celebrations at the hotel (anniversaries, kids birthdays, etc

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

perfect room and bathroom. breakfast was varied and offered excellent coffee.

i had arrived early at 1030am, our room was ready which was fantastic as i had 2 tired kids

my family had early flight and we (2 adults and 5 kids) had to pay for breakfast even we didn't have chance to

spa system was complicated and people there were not always nice.

spa was amazing

everything. peaceful, clean facilities and great spa and wellness centre

spa facility and tahiti pools were not available

resort is clean good security for the kids

spa facilities really first rate

spa , swimming pool , restaurant and bar

nice and modern and had everything needed, kids club and evening entertainment really good, spa (included)

spacious comfortable and fabulous welcoming staff

the facilities were great for families. the on site spa was a real treat for the grown ups!

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

spa bath was a real treat highly recommend the suite

the spa pool was absolutely

spa , shuttle and mini bar and tv all great

the spa and pool were not open during our stay

the spa was lovely.

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

the spa facilities were fantastic.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

just the pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

seimming pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

first day we paid extra for access to different spa offers which was okey and not overcrowded

we didn t feel we needed to buy spa packages-the outdoor pools were lovely and relaxing

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

spa was amazing - pure paradise

old hotel in amazing spa complex

breakfast was great, so was the spa area

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

jacuzzi & spa being closed but no indication of that when booking

food in the restaurant was really bad. spa was cold.

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

location was okay and the rooms are comfortable clean and modern. the spa is fantastic too!

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

the spa was closed.

spa and hamman were closed not much to do in alicante

- wifi connection is really slow - spa area is very small

spa tub and body products were present

parking was a bit tight. the room service was marginal and we couldn t get ice.

bar only open 2 days a week. spa area is only one sauna.

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

there was no gym or spa which was listed on facilities. no information given to me about this.

spa was available to be booked for an hour of private use for free

hotel offered late check out until 6pm for a small fee

superb view from the room,also spectacular views from bar located on the top floor.

astonishing views of the city from the viewing platforms in the bar and restaurant on the 26th floor

no room service because of covid (not sure what that has to do with leaving stuff outside your room

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

the spa with the views of old town is amazing and the stuff really friendly and helpful.

fabulous spa area and rooftop bar from which you get a perfect view of the castle

friendly staff, great location, relaxing, spa perfect

very good facilities like pool, spa and really nice restaurant