reserved the spa and to our horror hadn't been cleaned since the prior use

spacious room

staff (special mention to pablo, pillar and maria the extremadura owner), the location, the pool

wifi was difficult to connect to, and you had to ask to get the code.

pet friendly and great, friendly staff. the location is superb and a spacious parking.

breakfast adequate but extra coffee and some fresh fruit would have been appreciated .

unfortunately due covid none of the facilities were working ( gym,sauna etc)

restaurant and bar were both closed all of friday, open saturday for the evening but menu was

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant

apart from not having continental breakfast every other thing was perfect.

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

we couldn't get a massage or use the spa

especially the spa facility

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

large parking

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

hotel has a weird smell - in the halls, in the pool area, spa area, etc

food in the restaurant was really bad. spa was cold.

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

breakfast was great, so was the spa area

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

there was no gym or spa which was listed on facilities. no information given to me about this.

bar only open 2 days a week. spa area is only one sauna.

spa was available to be booked for an hour of private use for free

very clean and the stafford were very helpfull. we had an early check in

the spa was closed.

- wifi connection is really slow - spa area is very small

spa tub and body products were present

spa and hamman were closed not much to do in alicante

some noise from the bar in the street.

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

we loved the staff in the bar and the access to spa room and loveky room with bath

friendly staff, great location, relaxing, spa perfect

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

the spa and gym was undergoing renovation

the spa with the views of old town is amazing and the stuff really friendly and helpful.

fabulous spa area and rooftop bar from which you get a perfect view of the castle

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

central location and a bar and restaurant with a great view

for a 4 star hotel, the amenities are very limited: no gym, no room service, and not much beyond the

i loved the breakfast and the staff were all so friendly and helpful

g slow laundry service that was not available at weekends

thought the hotel had a spa but this service was out-sourced

gym, as is often the case, was very disappointing

noise from street.no room service

the bar on the roof might be more cosy

no bar in hotel

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

hopefully the spa area of the hotel will be working soon.

spa could do with updating

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist

fabulous spa treatments, great location

spa treatment was amazing

beds were comfy, room was spacious and loved having a balcony

staff at spa were quiet rude but these were not staff of hotel....

excellent hotel with spa great view over the marina

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

the spa , the view

kind staffs, a big room, nice view, good food and a spa pool was perfect temperature x

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

spa had a lot of things that didn't work

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

we liked the modern room design, includes all necessities - well working free wifi

easy to use free wifi showers available after check out ten-minute walk to the beach