i love the relaxed atmosphere and took full advantage for the spa services with a lovely massage

didn t realize the spa was extra.

the jacuzzi is right next to the massage room in the spa area, not very relaxing when you are having a massage

the hotel also include the spa zone

beautiful spaceous rooms

the bathroom was huge and had an amazing shower and a hairdryer with spa hand wash and shampoo

said, this was a lovely room, a lovely hotel, fabulous staff, superb massage by deanna in the spa, good restaurant

great swimming pool , spa facilities as well

do not use the spa - horrendous service, spa is on what looks like cupboard, massage was very very very poor

trees and just overall a very cute little setting - little lights around the restaurant, nice pool, back yard

we didn't get to use the spa or sauna, but the pool was great and accessible 24/7

modern hotel with atrium, spa and pool, bar, restaurant and an excellent breakfast

restaurant breakfast good, nice swimming pool, bar ok

very helpful and informative, the pool area looked excellent and had plenty of sun beds, the bar and restaurant

everything, the staff, gym facilities, swimming pool, breakfast, the room - everything!

just enjoyed the hole experience of the hotel the spa friendly staff location was ideal for the

i enjoyed the spa and we got the best service

spa bath was a real treat highly recommend the suite

spa was an unexpectedly pleasant treat after the long day of driving

spa , shuttle and mini bar and tv all great

spa system was complicated and people there were not always nice.

spa was amazing

spa facility and tahiti pools were not available

everything. peaceful, clean facilities and great spa and wellness centre

great place also for kids and teens

spa facilities really first rate

spacious comfortable and fabulous welcoming staff

the facilities were great for families. the on site spa was a real treat for the grown ups!

spa , swimming pool , restaurant and bar

nice and modern and had everything needed, kids club and evening entertainment really good, spa (included)

we had a bali bungalow, and it was very spacious

water park was lovely and the spa and available for children to use

spa facilities are great but the spa reception were a little rude

spa staff were very aggressive.

the spa was probably the best i have ever been to

breakfast was great, so was the spa area

spa was closed

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

hotel has a weird smell - in the halls, in the pool area, spa area, etc

jacuzzi & spa being closed but no indication of that when booking

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

we loved the staff in the bar and the access to spa room and loveky room with bath

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

spa and hamman were closed not much to do in alicante

spa tub and body products were present

- wifi connection is really slow - spa area is very small

the spa was closed.

we checked in with my wife and two kids in age 4 & 8 we went to the room and when we opened the door the smell

bar only open 2 days a week. spa area is only one sauna.

there was no gym or spa which was listed on facilities. no information given to me about this.

spa was available to be booked for an hour of private use for free

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

hotel offered late check out until 6pm for a small fee

the breakfast was flawless too

asked with kids near two rooms, said can give if pay extra

g slow laundry service that was not available at weekends

spare bed (sofa bed) was uncomfortable even for kids (the springs could be felt way too easily), and 2 kids had

good wifi

very good facilities like pool, spa and really nice restaurant

necessarily a complaint but we kind of hoped for a bigger spa area (unfortunately no steam room)

staff was super helpful and friendly. spa was very nice!

the spa and gym was undergoing renovation

friendly staff, great location, relaxing, spa perfect

thought the hotel had a spa but this service was out-sourced

breakfast was ok but hot food not very appetising

- to avoid a lot of hassle ignore the hotel instructions you receive and head straight to the casino car park

i just recommend parking at casino car park on the harbour and walk into hotel

gym, as is often the case, was very disappointing

loved the spa experience

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

beds were comfy, room was spacious and loved having a balcony

spa treatment was amazing

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

lots of wasted space (probably used in summer months)

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

spa options are rather limited and pricey for what is offered

hopefully the spa area of the hotel will be working soon.

and always helping also marian (i don t know if i m spelling her name right) she was the spa receptionist