pools and spa apartment was incredibly luxurious enormous balcony excellent food and staff good entertainment

room very spacious, new, big new bathroom, terrace - hotel services: spa, pkg on site, spa - very new hotel

great spa and massages

has pools, spa with saunas, a special cold pool, jacuzzi, breakfast with a good variability and quality of

spacious comfortable fantastic spa

spa facilities & indoor pool great

the spa and wellness area is beautiful and very relaxing

attractive open public spaces that connected with outside

they closed the spa from 2 to 4pm because kids could enter it and

spa access very good

location near the beach, no parking problem, pool and spa.

room service

the wifi was not working and they said they would fix it, they

usually love a spa ,but it's not allowed because of covid risk and rules ,not the fault of the hotel though

at check-in we were not given the necessary plastic card to exchange against the towels at the spa

we stayed in a ocean view room that was superb and very spacious and cleaned everyday very thoroughly

the gym and spa close in the afternoon.

spa has specific hours for kids and that is very limited for the ones having kids

the spa and gym were closed due covid

spa facilities were poor and staff was rude but its because the spa is managed by another company,

also, the staff at the spa wasn t very nice, unlike the rest of the hotel staff

to this hotel during coronavirus so a lot of the facilities including indoor pool, gym and spa were not available

for half an hour the big groups got president over couples and small family groups there was so spa or inside

comfortable room bathroom and shower good spa lovely restaurant food good quality

hotel is in a fabulous location you don't have to be a golfer the walks are amazing & the spa facilities are

spa time 1h. we would like more time

the beds are very comfortable, the spa is good, the staff is very useful.

great spa & pool with half day accessible for families with kids

facilities spa quietness location

spa facilities are rather poor and very crowded

spa without changing facilities so had to change in the toilets which is not expected in a 4 star

was the furthest away from the pools, so although quiet, it lacked any views of the resort

spacious appartment offers all we need, well equipped kitchen, fast wifi for working, air condition

spacious room very clean nice balcony and views

the spa was supposed to be open from 16, but it was not

the spa was excellent

spa was a bit expensive, as it was around twenty euros per person just for the water circuit.

staff were excellent - especially in reception but also in the bar and restaurant

huge balcony with a spa bath

indoor pool, hot tub and spa area had weird, really short hours and was closed even on rainy days (when they

the pool were over priced , tv in the room worked when the door to the balcony was opened and the spa was little

is being picky because we loved our stay but the room service menu was a bit limited

location to a lovely beach setting was excellent, pool area was very comfortable and the breakfast buffet was

did a massage at the spa and we don't advice this

expecting more from the spa area

pool area, bar and restaurant were all wonderful

swimming pool, activities for kids, many wellness activities

great outdoor swimming pool

spa lady at reception is amazing as well as the massgists

reception staff, cleaning staff, restaurant staff, spa staff - every single person was just lovely and so

the restaurant buffet on breakfast and diner and lot of options to chose on, i use the spa facilities it was

spa is an outlier of bad service

thre hotel is clean and bright with great pools, the spa also looked nice.

the hotel the pool

location, beach, pool

breakfast, the pool and the proximity to the beach were incredible

to much people at the bar and just a few staff

we had a poolside room with own terrace which was perfect for little kids

spa isn't included in the price, extra costs of 19 /person for only 1,5 hour

was poor and all in spanish, so couldn't understand anything, indoor swimming pool closes at 8 o'clock so if

very kids/family oriented (no kids yet amigo)

place for kids to have fun at slides but then again they close them from 14:00-16:00 which doesn’t make

then again, if you have kids it would be perfect

the spa facilities in the gym were not working

the pool area was very relaxing and a beautiful sandy beach just a five minute walk away

snacks or something more substantial at any time of the day up to 10,00pm at the very attractive bar restaurante

near the golf and the sea, walking distance 10 minutes to nuevo portil

very clean. close to golf course. good course.

to buy water after mid night, even asked at reception, they just said the bar was closed

parking on site

wifi brilliant

with mobility issues or push chairs is difficult - two sets of long stairs or need to use the kitchen service

surrounded by a golf course with lots of birds

does have a beautiful roof top pool as well as spa with indoor pool that are also maintained at top standard

rooftop pool area was nice and also spa had very good sauna

nice hotel with stylish interior, large rooms, a spa area, friendly staff and a fantastic restaurant

the staff are great, the breakfast buffet is delicious, and the pool and spa is spectacular

the spa is gorgeous

a terrance and got a balcony and was given the wrong information from a member of staff from the spa which

spa overpriced

you should use the spa even if just to get a look at

pools for kids and adults are always clean

even tho they have several buildings some staff were nice other rude no area to purchase water no room service

had a wonderful relaxing holiday the spa facilities were amazing patrica who worked at the spa was very friendly

also the use of the spa & gym at 10 euros per hour was expensive so i didn't use either

- there is a nice variety of spa and wellness services available

you have to pay extra to enter into spa area

a 4 star hotel i would have expected the spa to have been included