great spa service

room was spacious and clean with nice features such as deep whirlpool tub

spa experience was very bad, great facilities but massages are so bad

excellent all around. the dining options, property, beach and spa are all incredible.

a big thanks to jonathans, roberto, johan, mario robinson from the pool bar

breakfast was not available, only fruits, we went out to eat somewhere else.

it's too noisy at night, music at the pool

breakfast is not good, i had to eat eggs and bread everyday for 9 days

noise level frim the pool and construction was just unacceptable;multiple keys for access made things awkward

i used the pool towels to dry off

our fault but we wanted the spa discount

spa services were amazing

adult preferred area swimming pool old, needs renovation

the food was excellent. also, the pool area was nice.

ability to stay at the pool into the evening

experience with the spa leading to a horrible experience with checking out with spa prices other than what was

room service was free including alcohol, and the only thing added at the end was spa visits and wine purchased

the spa was more then great

everything is very well organized so queues for breakfast or dinner are not that long

out showing when and where things were happening at the beach or pool or nite time activities casino needs to

low end rum only lobby bar had good liquor

breakfast and lunch buffet food was good, but dinner buffet was very plain

cocktail bar staff are unique

bad smell on the bathroom, on the breakfast there wasnt any table to seat

salads and fruits for breakfast: ginormous seafood paellas, pork, beef, fish entrees for lunch and dinner

snack bar on the beach

beach and pool, walking grounds, breakfast buffett all rooms had spacious balconies, the concierge that

wifi connection is horrible

water aerobics in pool were great

sea is fantastic, the guys at the beach bar are top and in the main restaurant

was also good but dreams appears to exceed everything people and staff , food ,easy access , the spa , the yoga

promotion of the spa treatments

constant offers for spa treatments

i considere the price of the spa to hight even thought was very good

the resort was able to provide two cribs for the kids

the spa and the spa's staff

the smell got my kids sick

the pool, staff was respectful, entertainment was great breakfast buffet was nice.

dont give us room service for breakfast or dinner

we wanted to order room service, but the phone in our room did not work

the spa was amazing, and 2 of the 3 rooms were comfy

hotel was clean , the entertainment was really good for kids and adults , the food was good , it is great place

pool and beach ( if you don't wanna lay on the grass ), wake yourself up at 5 am

smoking everywhere, they should have a smoking area as they are a lot of kids and babies around and this was

and always on their phones (see photo) room was very basic and with broken items (see photos), pool turns you

the spa was really nice

i took advantage of one of the spa packages and even booked a scuba dive for myself near catalina island which

overall all the staff were very helpful and ingrid at the spa gives an amazing massage

property, great par 3 golf rate ($27, including clubs

the guys by the pool at the bar were sweet with my son attentive and truly did their best to make all of us

the spa was very relaxing and worth while

for 2+2 kids we was oblidge to take 2 suites.

luxury suite was amazing had our own private pool and golf buggy to get around in

are limited, amazing if you like golf or just want to relax on the beach

new blue grill + bar (best restaurant in dominican republic) private swimming pool golf cart amazing beach

the rooms beautiful views. the service top notch. food great. spa services excellent.

some credit during the stay. the pizza at the pool could be more gourmet and lighter.

property is spectacular from the rooms and the pool to every detail throughout the hotel

breakfast was excellent and the location was great. too many mosquitos!!!!!!!!!!!

i d say the spa and the gourmet village concept are the best things of the place

the spa was wonderful to do with our children

be prepared to spend extra money on extra's they have a mother daughter spa thing, character breakfast and

the spa charges an automatic gratuity, which they never told us about or reflected on our bill

beverage quality, food at snack bar at pool was horrible

the rooms were spacious and offered a relaxing atmosphere, perfect for unwinding

also i would like to thank the amazing spa team ms

room categories i highly recommend: the swim-up room and the fuego category, which is even more spacious and

i really enjoyed the spa as my wife and i tried hot stone massages for the first time which were excellent

finally, the hydrotherapy and the massages at the spa were absolutely wonderful

breakfast and the location was great. spa treatment was excellent. entertainment was great.

spa services can improve

was an amazing water park with a water bar to have fun even for kids but for adults too

g - when is the breakfast, lunch and dinner, free shuttles, testing information, many things had to be figured

had some small pieces of trash and evening shows/entertainment started too late for my kids

butler, teudi and spa tech josefina were

our personal butler for our cabana rental, norieski the dining buffet hostess, lisandra in the spa and countless

the spa staff roams the resort pushing services on you.

spa was the most amazing part of this resort

he recommended the spa treatment to help with my symptoms

spa and gym are nice and rooms are very big and nice

finding the right people to reserve an archery lesson wasn't the easiest and the pool in the spa is very cold

the spa services were reasonably priced and of a high standard

will highly recommend the spa - the ladies are so friendly and professional - we booked the aroma massage and

the spa was relaxing as well

spa was expensive

there were many ways to relax, including wonderful pools, a nice beach, and an excellent spa experience

my visit to this spa was an absolute rejuvenating experience

the prices for the spa were too high

the spa tub in the room need to be cleaned daily

they will try to sell you on excursions, spa treatments, dinners in the beach, etc

highly recommend to use the spa facilities

disappointed with the hot tub whirlpool in the spa

prices at the spa are exaggerated. almost no fresh fruit juices.

bar, wendy at front desk, martiza at the coco cafe, joel in the lobby bar, jahaira and olivia in spa and dio

stayed at dreams cap cana resort & spa to celebrate my birthday and everything was absolutely wonderful

the bar staff at the main pool was horrible

the bar staff at the main pool was horrible

the staff was so helpful, cheerful and very kind to my two young kids

non-preferred cabanas, which were actually more comfortable, easier to access, and located by the pool where

spa was lovely and service great (expensive as is usual in

2- the spa is overpriced and the service isn t that good

there is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves

the customer service and the people in the buffett area and all the facilities included the spa

wifi in lobby was spotty, not much to do at night

the spa oh man the spa is a must

spa is dreadful, sauna is cold, steam room is too hot

time share type of thing) and for us it was a bit of a waste of time but did get a discount to spa and things

at the pool, entertainment was awful and boring, too much haggling to sell lobster dinners, spa and excursions

the spa was soo good, to the point that i had to make another reservation for the next day

pool, the water park, the gym, the spa and the restaurants the variety of the menu and quality of the food

i want to give a big shoutout of the ladies at the spa that helped me with a hair appointment

the pool is amazing, the spa is mind blowing and the kids entertainment team is 7 stars worth

sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and

a courtesy hair wash and blow dry at the spa would be a great way to promote their other services

the highlight of my wife vacation was the spa; our massage therapists moraima and zuleyda

nice beach, excellent property and facilities, excellent service, the staff was great, the spa was amazing too

spa services (nails service wasn't good or worth the price) they need a nail dryer

the spa and waterpark at the resort was amazing as well

1) add a bar on the adults side that replicates the family side

prices for spa were a little too high.

director was outstanding, the attention we received from the beach bar staff, restaurant staff, spa staff, and

shows at the theater were disappointing, the spa was only ok (no cold water for hydrotherapy and steam room was

5 star for everybody we have a geat time and in the spa jackeline she is amazing withba massage 100 point

because it was 4:55 pm the person was not there to write me down and i had an appointment in the spa i could no

the rock spa was excellent

is a good experience and again well looked after the gym is very big with high end machinery, the spa is also

my wife asked for a magical night in the spa tub on the deck with strawberries, champagne, flower petals,

+ best spa ever + great food + staff very friendly

one of the highlights of my stay was visiting the rock spa, which was an incredible experience

the spa was also very nice

the internet wifi was my only issue, very weak wifi...

our kids loved the swim out pool from our room and the water park

staff was great (especially in kids club next to the beach), food was very good and quite varied, beach beautiful

wifi is terrible, what a mess, should invest in wifi

the food and spa service and price. they did not meet my expectations. and too pricy

charge but the property manager says otherwise and refused to accommodate me for any spa treatments

we signed up for spa service and my husband got his but i didn t get mine

the spa was amazing i enjoyed it

only local brands too many guest, the service in main restaurant was very slow they do not have spa with

also don t skip out on the spa treatments

i would highly recommend the spa services

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

staff butler (hector) entertainment food drinks pool spa excursions relaxing

- we used the spa and the facilities were superb

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

the aquatherapy service at the spa was an excellent surprise

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

ricardi doing hydrotherapy at spa was awesome

we got a massage from the spa and it was amazing

the staff for the restaurants/bars and room service were very nice and friendly

lobby area was very clean and the lobby bar makes the best drinks

if you wanted a drink you would have to order room service which cost additional money

pool and pool bar closing 6pm

was not impressed by a gentleman that approached myself and family stating he will upgrade our breakfast experience

the spa was fantastic

machines at the casino were outdated lounge was always filled with kids so there was no feel of lounge or disco

great, clean, gorgeous, near water park for kids

great, clean, gorgeous, near water park for kids

best hotel gym we ve ever seen

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

attentive and helpful well maintained and landscaped grounds public area immaculate variety of pool options some

well cared for and nice, lots of chairs available at beach and pool, drinks good, live music in bar area on

casino was small but there was one at least

staff at the gym and inside bars were wonderful

the bowling alley the casino the spa the gym and the stores

spa is completely overpriced

entertainment & spa staff was awesome, pools where amazing overall beautiful place.

spa staff is quite annoying

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

my clothes got bleached out and damaged when i visited to the wellness and spa center

if you miss a meal there is always the pool side restaurant or sport bar to get something

the place is amazing the pool party, the beach

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

beach and the vip pool were amazing

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

spa (overpriced) and fitness center (free)

everything is beautiful - room, landscape, restaurants, pool area, etc

room service for food is slow

mini bar is stocked

i did not like that the spa was not included.

spa was overpriced

bags left at security checkpoint was safe and secure the spa experience was awesome

spacious so you don t feel like there is a lot of people all the time

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

there are plenty of options for activities around the pool or the

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

we took advantage of the spa services which was very nice

the spa and masseuse were wonderful

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

i liked everything except room maintenance. slow and inefficient. spa was outside the property.